Seagate 420, 440 manual Maintaining Your BlackArmor Server, Basic Hardware Safety and Maintenance

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Maintaining Your BlackArmor Server

Maintaining Your BlackArmor Server

This section explains the basic things you may need to do to properly maintain your BlackArmor.

This section discusses:

“Basic Hardware Safety and Maintenance” on page 44

“Keeping the Server’s Firmware Current” on page 44

“Resetting Your BlackArmor Server” on page 45

Basic Hardware Safety and Maintenance

Follow these guidelines to keep your BlackArmor server operating properly. Failure to do so may result in slower performance or loss of data.

Always shut down and restart the server using BlackArmor Manager (for instructions, refer to the BlackArmor Manager online Help) or by pressing the POWER button on the front. Don’t just unplug it or shut it down from a power bar.

Keep the server on a flat, level, stable horizontal surface. Keep it cool, keep it dry, and don’t put anything on it or beside it that might block its vents and allow it to overheat.

Clean the outside surfaces of the server with a damp cloth only (don’t use cleansers of any kind), and unplug the server before you clean it to avoid possible electric shock.

Don’t try to open or remove the outer case that houses the server. It is okay to remove and replace disk drives, but don’t try to do any other hardware maintenance yourself.

Never remove more than one drive at a time. Failure to do so will result in data loss.

Call for professional service if:

The server’s power cord becomes damaged.

The server has liquid spilled onto it or is exposed to water.

The server has been dropped or if the outer case becomes damaged.

The server doesn’t operate normally even though you’re following all the operating instructions properly.

Keeping the Server’s Firmware Current

Note: Only a BlackArmor administrator can update the server’s firmware.

You should update your server’s firmware (essentially, software that’s built into the server) as new versions become available, to ensure that you have the most up-to-date features and func- tionality. You can find the new versions of BlackArmor firmware on the Seagate Web site at www.seagate.com.

You can choose between two update methods in BlackArmor Manager:

BlackArmor® NAS User Guide

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Contents BlackArmor NAS 440/420 BlackArmor NAS 440 User Guide Contents Getting the Most from Your BlackArmor Server Technical Specifications Glossary Kit Contents PrefaceAbout This Guide System Requirements Finding More InformationAbout the BlackArmor Server All About the Seagate BlackArmor NAS 440/420Introduction Main Components of the BlackArmor Server KitFeatures of the BlackArmor Server LAN 2 LED LAN 1 LED Difference Between a BlackArmor Administrator and User About BlackArmor AdministratorsWhat You Can Do With the BlackArmor Server How to Get Started BlackArmor Administrators Start HereAbout BlackArmor Users BlackArmor Users Start Here Users Install Getting Started with Your BlackArmor ServerSetup Steps for Administrators Installing the BlackArmor Server and SoftwareConnecting to the Server Windows only Click View Drive DetailsCompleting the Initial Setup Creating Custom Shares Creating User Accounts Making BlackArmor Accessible Using Seagate Global Access Enabling Global Access to the Server administrator taskDistributing BlackArmor User Information Connecting a USB Printer to Your BlackArmor Server Enabling Global Access as a UserUsing Your Seagate Global Access Account Setting Your BlackArmor as a Media Server Setting Your BlackArmor as an iTunes ServerNext Steps for Administrators Setup Steps for BlackArmor Users Creating a Seagate Global Access Account Getting the Most from Your BlackArmor Server Your Role as a BlackArmor Administrator Your BlackArmor Server’s Default Settings Managing BlackArmor Volumes, Shares, and Storage Understanding Volumes and SharesWorking with Volumes Understanding RAIDCreating New Volumes RAIDWorking with Shares Private SharesPublic Shares Setting Storage Space Limits for BlackArmor Users Special Features of SharesSetting Grace Time for Exceeded Quotas Controlling Web File Downloads to the BlackArmor ServerManaging BlackArmor Users Working with User AccountsCreating and Modifying User Groups Protecting Your BlackArmor Files with Archive Backups Setting Your BlackArmor Server as a Media Server Improving Performance with Link AggregationMonitoring Your BlackArmor Server Monitoring Status with the Server’s LCD ScreenMonitoring Status with the Server’s LEDs Using Email Alerts to Monitor Server Status Using the LEDs to Monitor the ServerChanging the BlackArmor Server’s Advanced Settings Checking Disk Drive Status Using SmartNetwork Time Protocol NTP Settings Dynamic Domain Name System DNS SettingsFile Protocol Settings Power Saving SettingsUninterruptible Power Supply UPS Settings Web Access Protocol SettingsWorkgroup and Domain Settings Basic Hardware Safety and Maintenance Maintaining Your BlackArmor ServerKeeping the Server’s Firmware Current Resetting Your BlackArmor Server Access Limitations Tips for BlackArmor UsersUnderstanding Your BlackArmor User Account Storage Space Limitations Automatic Sorting for Media FilesGrace Time Limits for Quotas Accessing Shares and Files on the BlackArmor ServerBacking Up Your Files File Protocol Support on SharesBacking Up Files with BlackArmor Backup Backing Up Files Between ServersBacking Up To or From an External USB Drive Accessing Your BlackArmor Files Over the Web Downloading Large Web Files to Your BlackArmor ServerRetrieving Deleted Files from the Recycle Bin Solving Problems General Troubleshooting TipsCommon Problems and Solutions Can’t access a share Can’t access a file on a shareCan’t log in to BlackArmor Manager Technical Specifications Glossary Hot-swap Local accessGroup account Http Hypertext Transfer ProtocolParity Remote accessNTP Network Time Protocol server Private shareServer Seagate Global AccessRSA key ShareUSB drive VolumeWeb access protocol UserIndex RAID Index