Seagate ST980210AS, ST960210AS, ST940210AS manual Internet, Presales Support, Technical Support

Page 43

5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

LD25 Series 5400.2 Product Manual, Rev. C

37

Page 42 Page 44
Image 43
Page 42 Page 44
Contents LD25 Series Page Contents Interface Seagate Technology support servicesList of Figures LD25 Series 5400.2 Product Manual, Rev. C Parallel ATA Pata Serial ATA Sata IntroductionLD25 Series 5400.2 Product Manual, Rev. C Specification summary for ATA/PATA Parallel ATA models Specification summariesDrive specification ST980210A ST960210A ST940210A Following web Specifications for Sata Serial ATA models Cylinders Read/write heads Sectors per track 16,383 Default logical geometryLBA mode Formatted capacityRecording and interface technology Physical characteristicsTime to ready Typical Max @ 25C Seek timeTime to ready Typical seek times msec Read WritePower specifications Conducted noise Typical current profileVoltage tolerance Idle mode Power-management modesPower management modes Active modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockElectromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityAustralian C-Tick N176 Korean RRLFCC verification Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS LD25 Series 5400.2 Product Manual, Rev. C Mounting the drive Handling and static-discharge precautionsMeasurements shown below are in inches Breather filter hole location Breather filter hole precautionsHow to connect Sata cables How to configure the driveHow to configure the drive as a master or slave How to configure Parallel ATA Pata drivesHow to use the cable-select option LD25 Series 5400.2 Product Manual, Rev. C Refer to InterfaceSegment Pin Function Definition Serial ATA connector pin definitionsSignal Serial ATA Sata InterfaceP10 Ground 2nd mate P11 Reserved Pin Function DefinitionCable Connector Conductor Contact Signal Name Pata interface signals and connector pinsConnector signals Connector Cable Signal Name Contact ConductorCommand name Command code in hex ATA-standard commands Supported commandsATA-standard power-management commands Command name Command code in hexATA-standard security commands Word Description Value Identify Device commandXxxxH Bit Word Description if bit is set to Bit WordUltra DMA mode 4 is supported Set Features command values Set Features commandM.A.R.T. commands S.M.A.R.T. commandsCode in features register A.R.T. command Presales Support InternetTechnical Support Data Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index Page TMR LD25 Series 5400.2 Product Manual, Rev. C Page Seagate Technology LLC
Top Page Image Contents