Seagate ST9450304SS Seagate Technology support services, Seagate Online Support and Services

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1.0Seagate Technology support services

SEAGATE ONLINE SUPPORT and SERVICES

For information regarding products and services, visit http://www.seagate.com/www/en-us/about/contact_us/

Available services include:

Presales & Technical support

Global Support Services telephone numbers & business hours

Authorized Service Centers

For information regarding Warranty Support, visit http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding Data Recovery Services, visit http://www.i365.com

For Seagate OEM & Distribution partner portal, visit https://direct.seagate.com/portal/system For Seagate reseller portal, visit http://spp.seagate.com

Savvio 10K.4 SAS Product Manual, Rev. E

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Contents ST9600004SS ST9450204SS ST9600204SSST9600104SS ST9450404SSST9450304SSStandard Models Self-Encrypting Drive Models SED Fips 140-2 ModelsRevision history Contents Installation Defect and error managementAbout Fips About self-encrypting drives Interface requirementsPage Savvio 10K.4 SAS Product Manual, Rev. E List of Figures Page Seagate Online Support and Services Seagate Technology support servicesScope Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance for the European Union Electromagnetic complianceAustralian C-Tick Korean KCCEuropean Union Restriction of Hazardous Substances RoHS Reference documentsGeneral description Media description Standard featuresReliability PerformanceFormatted capacities Programmable drive capacityFactory-installed options Internal drive characteristics Performance characteristicsSeek performance characteristics Access timeStart/stop time General performance characteristicsPrefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Error rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Reporting controlTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor Drive Self Test DST State of the drive prior to testingDST failure definition ImplementationShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesProduct warranty ShippingProduct repair and return information Physical/electrical specifications PowerChoiceTM power managementPowerChoice modes DC power requirements AC power requirementsPage 450GB standard model DC power requirements 0Gb mode Amps General DC power requirement notes Power sequencingConducted noise immunity Current profiles for 600GB models Current profilesCurrent profiles for 450GB models GB models in 3Gb operation Power dissipation600GB models in 6Gb operation 450GB models in 3Gb operation Temperature a. Operating Environmental limits450GB models in 6Gb operation Relative humidity Effective altitude sea level a. OperatingShock and vibration Shock Recommended mounting Air cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mounting configuration dimensions Mechanical specificationsAbout Fips PurposeLevel 2 security Admin SP Controlled accessAbout self-encrypting drives Data encryptionRandom number generator RNG Default passwordDrive locking Data bandsPower requirements Authenticated firmware downloadSupported commands Cryptographic eraseDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Setting and determining the current Type LevelProtection Information PI Levels of PIIdentifying a Protection Information drive Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Mode Sense data Inquiry dataSavvio inquiry data Page Mode Pages Mode Sense data for 600GB drivesMode Sense values for 450GB drives Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Connector requirements Physical characteristicsElectrical description Pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutLED drive signal SAS-2 Specification complianceDifferential signals General interface characteristicsNumerics IndexKCC Msid Mtbf See also cooling Page Savvio 10K.4 SAS Product Manual, Rev. E Page Seagate Technology LLC

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