Seagate ST9500622SS Seagate Technology support services, Seagate Online Support and Services

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1.0Seagate Technology support services

SEAGATE ONLINE SUPPORT and SERVICES

For information regarding products and services, visit http://www.seagate.com/www/en-us/about/contact_us/

Available services include:

Presales & Technical support

Global Support Services telephone numbers & business hours

Authorized Service Centers

For information regarding Warranty Support, visit http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding Data Recovery Services, visit http://www.i365.com

For Seagate OEM & Distribution partner portal, visit https://direct.seagate.com/portal/system

For Seagate reseller portal, visit http://spp.seagate.com

Constellation.2 SAS Product Manual, Rev. H

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Contents ST91000642SS ST9500622SS ST91000640SSST91000641SS ST9500620SSST9500621SSStandard Models Self-Encrypting Drive Models SED Fips 140-2 ModelsRevision history Contents Installation Defect and error managementAbout Fips About self-encrypting drives Interface requirementsPage Constellation.2 SAS Product Manual, Rev. H List of Figures Constellation.2 SAS Product Manual, Rev. H Seagate Online Support and Services Seagate Technology support servicesScope Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance for the European Union Electromagnetic complianceAustralian C-Tick Korean KCCChina Restriction of Hazardous Substances RoHS Directive European Union Restriction of Hazardous Substances RoHSSelf-Encrypting Drives Reference Manual Reference documentsGeneral description Media description Standard featuresReliability PerformanceFormatted capacities Programmable drive capacityFactory-installed options Internal drive characteristics Performance characteristicsSeek performance characteristics Access timeStart/stop time General performance characteristicsCache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Reporting controlTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor Drive Self Test DST State of the drive prior to testingDST failure definition ImplementationShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesShipping Product warrantyStorage Product repair and return informationPhysical/electrical specifications PowerChoiceTM power managementPowerChoice modes DC power requirements AC power requirements1000GB drive Standard & SED model DC power requirements 500GB drive Standard & SED model DC power requirements General DC power requirement notes Power sequencingConducted noise immunity TB model current profiles Current profilesGB model current profiles 1TB model drive in 3Gb operation Power dissipation1TB model drive in 6Gb operation 500GB model drive in 3Gb operation 500GB model drive in 6Gb operation Temperature a. Operating Environmental limitsRelative humidity Effective altitude sea level a. Operating Shock and vibrationShock Recommended mounting Vibration a. Operating-normal Air cleanlinessAcoustics Corrosive environmentSee Section Constellation.2 SAS Product Manual, Rev. H Mounting configuration dimensions Mechanical specificationsPurpose About FipsValidation Program Seagate Enterprise SEDExample of Fips tamper evidence labels Admin SP Controlled accessAbout self-encrypting drives Data encryptionRandom number generator RNG Authenticated firmware downloadDrive locking Data bandsSupported commands Power requirementsDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Setting and determining the current Type LevelProtection Information PI Levels of PIIdentifying a Protection Information drive Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Mode Sense data Inquiry dataConstellation.2 inquiry data Page Block Descriptor 00 00 00 00 3a 38 60 30 00 00 00 00 00 00 02 Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Connector requirements Physical characteristicsElectrical description Pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutLED drive signal SAS-2 Specification ComplianceDifferential signals General interface characteristicsNumerics IndexKCC Msid Mtbf See also cooling Page Constellation.2 SAS Product Manual, Rev. H Page Americas Seagate Technology LLC