Seagate ST3500841ACE, ST3120213ACE Toll-free support numbers, FAX services-All Europe toll call

Page 47

European support services

For presales and technical support in Europe, dial the Seagate Service Center toll-free number for your spe- cific location. If your location is not listed here, dial our presales and technical support call center at +1-405- 324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your specific location. If your location is not listed here, dial our European CSO warranty center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.

Seagate Service Centers

Toll-free support numbers

Call center

Presales and Technical Support

Warranty Service

Austria

—

00 800-47324289

Belgium

00 800-47324283 (00 800-4SEAGATE)

00 800-47324289

Denmark

00 800-47324283

00 800-47324289

France

00 800-47324283

00 800-47324289

Germany

00 800-47324283

00 800-47324289

Ireland

00 800-47324283

00 800-47324289

Italy

00 800-47324283

00 800-47324289

Netherlands

00 800-47324283

00 800-47324289

Norway

00 800-47324283

00 800-47324289

Poland

00 800-311 12 38

00 800-311 12 38

Spain

00 800-47324283

00 800-47324289

Sweden

00 800-47324283

00 800-47324289

Switzerland

00 800-47324283

00 800-47324289

Turkey

00 800-31 92 91 40

00 800-31 92 91 40

United Kingdom

00 800-47324283

00 800-47324289

FAX services—All Europe (toll call)

Technical Support

+1-405-324-3339

Warranty Service

+31-20-653-3513

Africa/Middle East support services

For presales and technical support in Africa and the Middle East, dial our presales and technical support call center at +1-405-324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon- day through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our European CSO warranty center at +31-20-316- 7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653- 3513. The CSO warranty center is located in Amsterdam, The Netherlands.

DB35 Series 7200.2 Product Manual, Rev. C

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Contents DB35 Series Revision status summary sheet Contents DB35 Series 7200.2 Product Manual, Rev. C List of Figures DB35 Series 7200.2 Product Manual, Rev. C Introduction DB35 Series 7200.2 Product Manual, Rev. C Specification summary table Drive specificationsDrive specification ST3500841ACE ST3400833ACE Drive specifications for 500 and 400 Gbyte modelsFollowing web Drive specification ST3300822ACE ST3250824ACE ST3200827ACE Drive specifications for 300, 250, and 200 Gbyte modelsDB35 Series 7200.2 Product Manual, Rev. C Drive specification ST3160212ACE ST3120213ACE ST3802110ACE Drive specifications for 160, 120, and 80 Gbyte modelsAccess the following web Recording and interface technology Default logical geometryLBA mode Formatted capacityDB35 Series 7200.2 Product Manual, Rev. C Start/stop times Physical characteristicsSeek time Power specifications Voltage tolerance Typical current profileConducted noise Sleep mode Power-management modesActive mode Idle modeEnvironmental specifications Operating vibration AcousticsNonoperating shock VibrationRadio frequency environments Electromagnetic immunityReliability Korean RRL Safety certificationAgency certification Electromagnetic compatibilityEuropean Union Restriction of Hazardous Substances RoHS Environmental protectionFCC verification Corrosive environment DB35 Series 7200.2 Product Manual, Rev. C Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsCable-select option Jumper settingsMaster/slave configuration Drive as master with a non-ATA-compatible slaveUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view DB35 Series 7200.2 Product Manual, Rev. C ATA interface ATA interface signals and connector pinsCommand name Command code in hex Supported ATA commandsF6H Write Sectors Without Retries 31H Write Sectors Extended 34H Word Description Value Identify Device commandXx07H Description if bit is set to Bit Word 0CH Set Features commandCode in features Register A.R.T. command 4 S.M.A.R.T. commands DB35 Series 7200.2 Product Manual, Rev. C Presales Support Seagate Technology support servicesWarranty Service Internet MySeagate Spp.seagate.comData Recovery Services Data Recovery Services Authorized Service CentersToll-free support numbers FAX services-All Europe toll callCall center Presales and Technical Support Warranty Service Asia/Pacific support services Publication feedback survey DB35 Series 7200.2 Product Manual, Rev. C Numerics IndexPage Page DB35 Series 7200.2 Product Manual, Rev. C Page Seagate Technology LLC
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