Seagate 2160N manual Seagate Technology support services, Online services, Automated services

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Medalist Pro 2160N, Rev. B

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Seagate Technology support services

Online services

Internet

For online information about Seagate products, visit www.seagate.com or e-mail your disc or tape questions to: Presales support:

DiscPreSales@Seagate.com or Tape_Sales_Support@Seagate.com http://www.seagate.com/feedback.shmtl

Technical support: DiscSupport@Seagate.com or TapeSupport@Seagate.com http://www.seagate.com/feedback.shmtl

SeaBOARD®

SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). This service is available worldwide.

Automated services

SeaFONE® (1-800-SEAGATE)is Seagate’s toll-free number (1-800-732-4283) to access our automated self-help services. Using a touch-tone phone, you can find answers to service phone numbers, commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives 24 hours daily. International callers can reach this service by dialing +1-405-936-1234.

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Contents Medalist Pro 2160N ST52160N Scsi Hard Drive Page Contents Medalist Pro 2160N, Rev. B Before you begin What you needHandling precautions Scsi ID jumpers and drive termination Setting the Scsi IDScsi ID and termination jumper settings Termination for internal Scsi devices Scsi terminationTermination for internal and external Scsi devices Attaching cables and mounting the drive Attaching the cables Overtighten the screws or use metric screws Mounting screwsCable connectors Configuring your computer Low-level format Partitioning and formatting your driveDOS, Windows 95, Windows NT and OS/2 Drive partitioningDrive formatting You’re DoneUnix Other operating systemsMacintosh NetwareAdditional drive options Options jumper settingsMedalist Pro 2160N, Rev. B Troubleshooting Medalist Pro 2160N, Rev. B System does not recognize the drive Additional troubleshootingScreen remains blank when you power up the system Medalist Pro 2160N, Rev. B Fdisk error message, No Fixed Disk Present, appears System error message, Drive not Ready, appearsSystem error message, HDD controller failure appears Drive Specifications Glossary Automated services Seagate Technology support servicesOnline services Technical support Presales SupportWarranty repair Customer Service CSOSeaFAX 1-800-SEAGATE Call Center European support servicesAfrica/Middle East support services Asia/Pacific support services Seagate drive and approved packing materials Storing and shipping your driveMaintenance and repair WarrantyElectromagnetic Compliance for the European Union SicherheitsanleitungMedalist Pro 2160N, Rev. B