Seagate 2160N manual Customer Service CSO, Warranty repair

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Medalist Pro 2160N, Rev. B

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Customer Service (CSO)

Warranty repair

Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.

Authorized service centers

If your live outside the US, you can contact an Authorized ser- vice center for service or repair.

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Contents Medalist Pro 2160N ST52160N Scsi Hard Drive Page Contents Medalist Pro 2160N, Rev. B Before you begin What you needHandling precautions Scsi ID jumpers and drive termination Setting the Scsi IDScsi ID and termination jumper settings Termination for internal Scsi devices Scsi terminationTermination for internal and external Scsi devices Attaching cables and mounting the drive Attaching the cables Overtighten the screws or use metric screws Mounting screwsCable connectors Configuring your computer Drive partitioning Partitioning and formatting your driveLow-level format DOS, Windows 95, Windows NT and OS/2Drive formatting You’re DoneNetware Other operating systemsUnix MacintoshAdditional drive options Options jumper settingsMedalist Pro 2160N, Rev. B Troubleshooting Medalist Pro 2160N, Rev. B Screen remains blank when you power up the system Additional troubleshootingSystem does not recognize the drive Medalist Pro 2160N, Rev. B Fdisk error message, No Fixed Disk Present, appears System error message, Drive not Ready, appearsSystem error message, HDD controller failure appears Drive Specifications Glossary Online services Seagate Technology support servicesAutomated services Technical support Presales SupportWarranty repair Customer Service CSOSeaFAX 1-800-SEAGATE Call Center European support servicesAfrica/Middle East support services Asia/Pacific support services Seagate drive and approved packing materials Storing and shipping your driveSicherheitsanleitung WarrantyMaintenance and repair Electromagnetic Compliance for the European UnionMedalist Pro 2160N, Rev. B