Medalist Pro 2160N, Rev. B | 19 |
If the drive works with DOS, refer to your Netware user’s guide for assistance.
Additional troubleshooting
If you have performed the preceding basic checks but the prob- lem persists, follow these guidelines for troubleshooting specific cases:
The screen remains blank when you power up the system.
•Make sure the monitor is plugged in and turned on.
•Check all cards and host adapters.
•Make sure the video card is seated in its slot and secured with mounting screws.
•Turn off the computer and remove the SCSI host adapter. If the screen turns on after you reboot, the host adapter may be incompatible or defective. If so, see your dealer.
The system does not recognize the drive.
•Check all cables.
•Make sure the power supply is adequate for system needs.
•Reboot the computer and listen to make sure the drive motor starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed. If the drive motor does not start up, recheck all drive cables.
•Verify that no SCSI drives are listed in the system setup pro- gram.
•Try rebooting your computer by pressing the CTRL, ALT and DELETE keys simultaneously. If the drive is recognized after you reboot the system, the computer BIOS test may be completing before the drive is ready.