Wayne-Dalton WDHC-20 user manual Troubleshooting

Models: WDHC-20

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TROUBLESHOOTING

TROUBLESHOOTING

PROBLEM: Device key does not blink when you press a key.

SOLUTION: Replace the batteries with four(4) new AAA batteries. See “Installing Batteries” on page 8.

PROBLEM: Device key blinks when you press a key, but home entertainment device does not respond. SOLUTION: Make sure you are aiming the remote control at your home entertainment device and that you are within 15 feet of the device you are trying to control.

PROBLEM: The remote control does not control home entertainment devices or commands are not performing properly.

SOLUTION: Try all listed codes for the device brand being set-up. Make sure all devices can be operated with an infrared remote control.

PROBLEM: No volume on a second TV.

SOLUTION: Follow instructions under “Changing Volume Lock”on page 14.

PROBLEM: PLAY and STOP keys do not work on a Motorola DCT-2000 cable converter.

SOLUTION: Re-program the SAT key for cable code 0476. See “Programming Device Control” on page 9.

PROBLEM: Tried SEARCH METHOD and still could not find a working code.

SOLUTION: Try SEARCH METHOD again after clearing out the device key using the following procedure:

a)Press and hold SETUP until device key blinks twice.

b)Enter 992.

c)Press and release the device key to be cleared, twice.

PROBLEM: Remote control does not turn on Sony or Sharp TV/VCR Combo.

SOLUTION: For power on, these products require programming TV codes on the remote control. For Sony, use TV code 0000 and VCR code 032. For Sharp, use TV code 0093 and VCR code 0048.

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Wayne-Dalton WDHC-20 user manual Troubleshooting