Seagate ST3146854LC, ST3146756SS (FDE) Reliability and service, Seek errors, Interface errors

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5.1.3Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

5.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

5.2Reliability and service

You can enhance the reliability of Cheetah disk drives by ensuring that the drive receives adequate cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the ser- vice life of the drive. Section 8.2 provides recommended air-flow information.

5.2.1Annualized Failrue Rate (AFR) and Mean time between failure (MTBF)

These drives shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4.

Operation at case temperatures outside the specifications in Section 6.4 may increase the AFR (decrease the MTBF). AFR and MTBF statistics are population statistics that are not relevant to individual units.

AFR and MTBF specifications are based on the following assumptions for Enterprise Storage System environ- ments:

8,760 power-on hours per year.

250 average on/off cycles per year.

Operations at nominal voltages.

Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded.

5.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

5.2.3Hot plugging the drive

When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync..

If the self-test fails, the does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

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Cheetah 15K.6 SAS Product Manual, Rev. B

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Contents ST3146356SS ST3450856SSST3300656SS Page Contents Defect and error management InstallationSeagate Technology support services Interface requirementsScope Model Number Full Disk Encryption FDECheetah 15K.6 SAS Product Manual, Rev. B Standards, compliance and reference documents StandardsElectromagnetic compatibility Electromagnetic susceptibilityCompliance European Union Restriction of Hazardous Substances RoHSReference documents Cheetah 15K.6 SAS Product Manual, Rev. B General description Performance Standard featuresMedia description Factory-installed options ReliabilityFormatted capacities Programmable drive capacityCheetah 15K.6 SAS Product Manual, Rev. B Performance characteristics Internal drive characteristicsAccess time Seek timeFormat command execution time minutes General performance characteristicsStart/stop time 176 144 100Prefetch/multi-segmented cache control Cache operationCaching write data Prefetch operationReliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact MillisecondsReporting control Determining ratePredictive failures Thermal monitorTemperature Log Page 0Dh Parameter Code Description State of the drive prior to testingDrive Self Test DST DST failure definitionInvoking DST Short and extended testsShort test Function Code 001b Extended test Function Code 010bProduct warranty AbortShipping Product repair and return informationCheetah 15K.6 SAS Product Manual, Rev. B Physical/electrical specifications AC power requirementsDC power requirements ST3450856SS DC power requirementsST3450056SS FDE DC power requirements ST3300656SS DC power requirementsST3450056SS FDE Gbit mode Amps ST3300656SS Gbit mode AmpsST3300056SS FDE DC power requirements ST3146356SS DC power requirementsST3300056SS FDE Gbit mode Amps ST3146356SS Gbit mode AmpsST3146756SS FDE DC power requirements ST3146756SS FDE Gbit mode AmpsCurrent profiles Power sequencingConducted noise immunity Typical 450GB current profiles Typical 146GB current profiles Power dissipation ST3450856SS modelST3450056SS FDE model ST3300656SS model ST3300056SS FDE model ST3146356SS model ST3146756SS FDE model in 3 Gbit operation Temperature Environmental limitsRelative humidity Effective altitude sea levelShock and vibration ShockPackage size Packaged/product weight Drop height Recommended mountingAir cleanliness VibrationAcoustics Corrosive environmentMechanical specifications Physical dimensions Cheetah 15K.6 SAS Product Manual, Rev. B Drive error recovery procedures Defect and error managementDrive internal defects/errors 51.87 Media Pre-Scan SAS system errorsBackground Media Scan Deferred Auto-Reallocation Idle Read After WriteCooling InstallationDrive orientation Air flow Drive mounting GroundingCheetah 15K.6 SAS Product Manual, Rev. B SAS features Interface requirementsDual port support Command name Command code Supported Scsi commands supportedCommands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Inquiry data Bytes Data hexMode Sense data 2.1 ST3450856SS/ST3450056SS Mode Sense data Mode Pages2.2 ST3300656SS/ST3300056SS Mode Sense data 2.3 ST3146356SS/ST3146756SS Mode Sense data Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interfacePhysical interface Datum B Physical characteristics Connector requirementsPin Signal name Signal type Electrical descriptionPin descriptions SAS pin descriptionsSignal characteristics PowerSAS transmitters and receivers Ready LED OutLED drive signal Differential signalsGeneral interface characteristics Eye masks Eye masks overviewReceive eye mask Jitter tolerance masksAbsolute amplitude Normalized time in UIPeak-to SinusoidalJitter Frequency in kHzTransmitter signal characteristics Signal characteristica Units GbpsMaximum allowable jitter Receiver signal characteristicsSignal characteristic Units Gbps Impedance specifications Receiver jitter toleranceCompliant jitter test pattern Cjtpat Impedance requirements Sheet 1Electrical TxRx connections Transmitter characteristicsImpedance requirements Sheet 2 = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah 15K.6 SAS Product Manual, Rev. B Seagate Technology support services InternetPresales Support Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index NumericsIraw SAS See also cooling