Seagate ST3300056SS (FDE) manual Seagate Technology support services, Internet, Presales Support

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10.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Cheetah 15K.6 SAS Product Manual, Rev. B

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Contents ST3146356SS ST3450856SSST3300656SS Page Contents Interface requirements Defect and error managementInstallation Seagate Technology support servicesModel Number Full Disk Encryption FDE ScopeCheetah 15K.6 SAS Product Manual, Rev. B Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityEuropean Union Restriction of Hazardous Substances RoHS ComplianceReference documents Cheetah 15K.6 SAS Product Manual, Rev. B General description Performance Standard featuresMedia description Programmable drive capacity Factory-installed optionsReliability Formatted capacitiesCheetah 15K.6 SAS Product Manual, Rev. B Seek time Performance characteristicsInternal drive characteristics Access time176 144 100 Format command execution time minutesGeneral performance characteristics Start/stop timeCache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataUnrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Reporting controlDetermining rate Predictive failuresDST failure definition Temperature Log Page 0Dh Parameter Code DescriptionState of the drive prior to testing Drive Self Test DSTExtended test Function Code 010b Invoking DSTShort and extended tests Short test Function Code 001bProduct repair and return information Product warrantyAbort ShippingCheetah 15K.6 SAS Product Manual, Rev. B ST3450856SS DC power requirements Physical/electrical specificationsAC power requirements DC power requirementsST3300656SS Gbit mode Amps ST3450056SS FDE DC power requirementsST3300656SS DC power requirements ST3450056SS FDE Gbit mode AmpsST3146356SS Gbit mode Amps ST3300056SS FDE DC power requirementsST3146356SS DC power requirements ST3300056SS FDE Gbit mode AmpsST3146756SS FDE Gbit mode Amps ST3146756SS FDE DC power requirementsCurrent profiles Power sequencingConducted noise immunity Typical 450GB current profiles Typical 146GB current profiles ST3450856SS model Power dissipationST3450056SS FDE model ST3300656SS model ST3300056SS FDE model ST3146356SS model ST3146756SS FDE model in 3 Gbit operation Environmental limits TemperatureShock Relative humidityEffective altitude sea level Shock and vibrationRecommended mounting Package size Packaged/product weight Drop heightCorrosive environment Air cleanlinessVibration AcousticsMechanical specifications Physical dimensions Cheetah 15K.6 SAS Product Manual, Rev. B Drive error recovery procedures Defect and error managementDrive internal defects/errors 51.87 Media Pre-Scan SAS system errorsBackground Media Scan Idle Read After Write Deferred Auto-ReallocationCooling InstallationDrive orientation Air flow Grounding Drive mountingCheetah 15K.6 SAS Product Manual, Rev. B Interface requirements SAS featuresDual port support Command name Command code Supported Scsi commands supportedCommands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Bytes Data hex Inquiry dataMode Sense data Mode Pages 2.1 ST3450856SS/ST3450056SS Mode Sense data2.2 ST3300656SS/ST3300056SS Mode Sense data 2.3 ST3146356SS/ST3146756SS Mode Sense data SAS physical interface Miscellaneous operating features and conditionsMiscellaneous features Miscellaneous statusPhysical interface Datum B Connector requirements Physical characteristicsSAS pin descriptions Pin Signal name Signal typeElectrical description Pin descriptionsReady LED Out Signal characteristicsPower SAS transmitters and receiversEye masks Eye masks overview LED drive signalDifferential signals General interface characteristicsNormalized time in UI Receive eye maskJitter tolerance masks Absolute amplitudeFrequency in kHz Peak-toSinusoidal JitterSignal characteristica Units Gbps Transmitter signal characteristicsMaximum allowable jitter Receiver signal characteristicsSignal characteristic Units Gbps Impedance requirements Sheet 1 Impedance specificationsReceiver jitter tolerance Compliant jitter test pattern CjtpatElectrical TxRx connections Transmitter characteristicsImpedance requirements Sheet 2 = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah 15K.6 SAS Product Manual, Rev. B Technical Support Seagate Technology support servicesInternet Presales SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Numerics IndexIraw SAS See also cooling