Seagate ST3146854LC Abort, Product warranty, Shipping, Product repair and return information

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The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah 15K.6 SAS Product Manual, Rev. B

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Contents ST3300656SS ST3450856SSST3146356SS Page Contents Installation Defect and error managementSeagate Technology support services Interface requirementsModel Number Full Disk Encryption FDE ScopeCheetah 15K.6 SAS Product Manual, Rev. B Standards Standards, compliance and reference documentsElectromagnetic compatibility Electromagnetic susceptibilityEuropean Union Restriction of Hazardous Substances RoHS ComplianceReference documents Cheetah 15K.6 SAS Product Manual, Rev. B General description Media description Standard featuresPerformance Reliability Factory-installed optionsFormatted capacities Programmable drive capacityCheetah 15K.6 SAS Product Manual, Rev. B Internal drive characteristics Performance characteristicsAccess time Seek timeGeneral performance characteristics Format command execution time minutesStart/stop time 176 144 100Cache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact MillisecondsDetermining rate Reporting controlPredictive failures Thermal monitorState of the drive prior to testing Temperature Log Page 0Dh Parameter Code DescriptionDrive Self Test DST DST failure definitionShort and extended tests Invoking DSTShort test Function Code 001b Extended test Function Code 010bAbort Product warrantyShipping Product repair and return informationCheetah 15K.6 SAS Product Manual, Rev. B AC power requirements Physical/electrical specificationsDC power requirements ST3450856SS DC power requirementsST3300656SS DC power requirements ST3450056SS FDE DC power requirementsST3450056SS FDE Gbit mode Amps ST3300656SS Gbit mode AmpsST3146356SS DC power requirements ST3300056SS FDE DC power requirementsST3300056SS FDE Gbit mode Amps ST3146356SS Gbit mode AmpsST3146756SS FDE Gbit mode Amps ST3146756SS FDE DC power requirementsConducted noise immunity Power sequencingCurrent profiles Typical 450GB current profiles Typical 146GB current profiles ST3450856SS model Power dissipationST3450056SS FDE model ST3300656SS model ST3300056SS FDE model ST3146356SS model ST3146756SS FDE model in 3 Gbit operation Environmental limits TemperatureEffective altitude sea level Relative humidityShock and vibration ShockRecommended mounting Package size Packaged/product weight Drop heightVibration Air cleanlinessAcoustics Corrosive environmentMechanical specifications Physical dimensions Cheetah 15K.6 SAS Product Manual, Rev. B Drive internal defects/errors Defect and error managementDrive error recovery procedures 51.87 Background Media Scan SAS system errorsMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive orientation InstallationCooling Air flow Grounding Drive mountingCheetah 15K.6 SAS Product Manual, Rev. B Interface requirements SAS featuresDual port support Commands supported by Cheetah 15K.6 SAS family drives Scsi commands supportedCommand name Command code Supported Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Bytes Data hex Inquiry dataMode Sense data Mode Pages 2.1 ST3450856SS/ST3450056SS Mode Sense data2.2 ST3300656SS/ST3300056SS Mode Sense data 2.3 ST3146356SS/ST3146756SS Mode Sense data Miscellaneous features Miscellaneous operating features and conditionsMiscellaneous status SAS physical interfacePhysical interface Datum B Connector requirements Physical characteristicsElectrical description Pin Signal name Signal typePin descriptions SAS pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutDifferential signals LED drive signalGeneral interface characteristics Eye masks Eye masks overviewJitter tolerance masks Receive eye maskAbsolute amplitude Normalized time in UISinusoidal Peak-toJitter Frequency in kHzSignal characteristica Units Gbps Transmitter signal characteristicsSignal characteristic Units Gbps Receiver signal characteristicsMaximum allowable jitter Receiver jitter tolerance Impedance specificationsCompliant jitter test pattern Cjtpat Impedance requirements Sheet 1Impedance requirements Sheet 2 Transmitter characteristicsElectrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah 15K.6 SAS Product Manual, Rev. B Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Numerics IndexIraw SAS See also cooling
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