Seagate ST3146356SS Abort, Product warranty, Shipping, Product repair and return information

Page 27

2.The Self-Test Results Value field is set to Fh

3.The drive will store the log page to non-volatile memory

After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self- Test Results Log page in non-volatile memory. The host may use Log Sense to read the results from up to the last 20 self-tests performed by the drive. The self-test results value is a 4-bit field that reports the results of the test. If the field is set to zero, the drive passed with no errors detected by the DST. If the field is not set to zero, the test failed for the reason reported in the field.

The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah 15K.6 SAS Product Manual, Rev. A

21

Page 26 Page 28
Image 27
Page 26 Page 28
Contents ST3450856SS ST3300656SS ST3146356SS Cheetah 15K.6 SASPage Contents Interface requirements Defect and error managementInstallation Seagate Technology support servicesCheetah 15K.6 SAS disk drive List of FiguresCheetah 15K.6 SAS Product Manual, Rev. a Cheetah 15K.6 SAS disk drive ScopeCheetah 15K.6 SAS Product Manual, Rev. a Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityEuropean Union Restriction of Hazardous Substances RoHS ComplianceReference documents Cheetah 15K.6 SAS Product Manual, Rev. a General description Standard features Media descriptionPerformance Formatted capacities Factory-installed accessoriesOptions factory installed ReliabilityCheetah 15K.6 SAS Product Manual, Rev. a Seek time Performance characteristicsInternal drive characteristics Access timeFormat command execution time minutes General performance characteristicsStart/stop time Cache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataUnrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Reporting controlDetermining rate Predictive failuresParameter Code Description Temperature Log Page 0DhPrimary Temperature Reference TemperatureShort test Function Code 001b State of the drive prior to testingInvoking DST Short and extended testsProduct repair and return information Product warrantyAbort ShippingCheetah 15K.6 SAS Product Manual, Rev. a ST3450856SS DC power requirements Physical/electrical specificationsAC power requirements DC power requirementsST3146356SS Gbit mode Amps ST3300656SS DC power requirementsST3146356SS DC power requirements ST3300656SS Gbit mode AmpsCurrent profiles General DC power requirement notesPower sequencing Conducted noise immunityTypical ST3450856SS current profiles Typical ST3300656SS current profiles Typical ST3146356SS current profiles ST3450856SS in 3 Gbit operation Power dissipationST3300656SS in 3 Gbit operation ST3300656SS CURRENT/POWER vs Throughput SAS 3.0GBST3146356SS CURRENT/POWER vs Throughput SAS 3.0GB ST3146356SS in 3 Gbit operationRandom 8 Block Reads Environmental limits TemperatureShock Relative humidityEffective altitude sea level Shock and vibrationRecommended mounting Package size Packaged/product weight Drop heightCorrosive environment Air cleanlinessVibration AcousticsMechanical specifications Physical dimensions Cheetah 15K.6 SAS Product Manual, Rev. a Defect and error management Drive internal defects/errorsDrive error recovery procedures 51.87 SAS system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive orientation InstallationAir flow CoolingGrounding Drive mountingCheetah 15K.6 SAS Product Manual, Rev. a Interface requirements SAS featuresDual port support Scsi commands supported Commands supported by Cheetah 15K.6 SAS family drivesCommand name Command code Supported Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Commands supported by Cheetah 15K.6 SAS family drives Mode Sense data Inquiry dataBytes Data hex Page Mode Pages 2.1 ST3450856SS Mode Sense data2.2 ST3300656SS Mode Sense data 2.3 ST3146356SS Mode Sense data Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionSAS physical interface Datum B Connector requirements Physical characteristicsSAS pin descriptions Pin Signal name Signal typeElectrical description Pin descriptionsReady LED Out Signal characteristicsPower SAS transmitters and receiversEye masks Eye masks overview LED drive signalDifferential signals General interface characteristicsNormalized time in UI Receive eye maskJitter tolerance masks Absolute amplitudeFrequency in kHz Peak-toSinusoidal JitterSignal characteristica Units Gbps Transmitter signal characteristicsGbps m, n Deterministic jitterq Receiver signal characteristicsSignal characteristic Units Gbps Maximum allowable jitterImpedance requirements Sheet 1 Impedance specificationsReceiver jitter tolerance Compliant jitter test pattern CjtpatTransmitter characteristics Impedance requirements Sheet 2Electrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah 15K.6 SAS Product Manual, Rev. a Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Numerics IndexPage SAS See also cooling
Top Page Image Contents