Seagate ST3300955FC manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

72	Cheetah NS FC Product Manual, Rev. B

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Contents Cheetah NS FC ST3400755FC ST3300955FCPage Cheetah NS FC Product Manual, Rev. B Cheetah NS FC Product Manual, Rev. B Contents Installation Defect and error managementInterface requirements Seagate Technology support services Cheetah NS FC Product Manual, Rev. B List of Figures Page Scope Cheetah NS FC Product Manual, Rev. B Electromagnetic compatibility Standards, compliance and reference documentsStandards Electromagnetic susceptibilityCompliance Reference documents Ncits TR-19Cheetah NS FC Product Manual, Rev. B General description Standard features Media descriptionFormatted capacities PerformanceReliability Programmable drive capacityFactory-installed options User-installed accessoriesAccess time Performance characteristicsInternal drive characteristics Seek performanceGeneral performance characteristics Format command execution time minutesStart/stop time Cache operation Prefetch/multi-segmented cache controlCaching write data Prefetch operation Recoverable Errors Reliability specificationsError rates Unrecoverable ErrorsInterface errors Reliability and serviceSeek errors Preventive maintenancePerformance impact 4 S.M.A.R.TControlling S.M.A.R.T MillisecondsPredictive failures Reporting controlDetermining rate Thermal monitorDrive Self Test DST State of the drive prior to testingParameter Code Description DST failure definitionShort test Function Code 001b Invoking DSTShort and extended tests Extended test Function Code 010bShipping Product warrantyAbort Product repair and return informationCheetah NS FC Product Manual, Rev. B DC power requirements Physical/electrical specificationsAC power requirements DC power requirements for ST3400755FC model Gbit AmpsGeneral DC power requirement notes DC power requirements for ST3300955FC model Gbit AmpsPower sequencing Conducted noise immunityCurrent profiles Cheetah NS FC Product Manual, Rev. B ST3400755FC Power dissipationST3400755 CURRENT/POWER vs Throughput FC 4GB Random 8 Block ReadsST3300955 CURRENT/POWER vs Throughput FC 4GB ST3300955FCEnvironmental limits TemperatureRelative humidity Shock and vibration Package size Packaged/product weight Drop heightEffective altitude sea level ShockRecommended mounting Acoustics Air cleanlinessVibration Corrosive environmentX表示该部件（于同类物品程度上）所含的危险和有毒物质中国RoHS MCV标准所定义的门槛值。 China Restriction of Hazardous Substances RoHS DirectiveMechanical specifications Mounting configuration dimensionsCheetah NS FC Product Manual, Rev. B Drive internal defects/errors Defect and error managementDrive error recovery procedures 77.87 Background Media Scan FC-AL system errorsMedia Pre-Scan Deferred Auto-Reallocation Idle Read After WriteDrive orientation InstallationDrive ID/option selection CoolingDrive mounting Air flowGrounding Cheetah NS FC Product Manual, Rev. B Link services supported Type of frame FC-AL featuresFibre Channel link service frames Interface requirementsFibre Channel task management responses Fibre Channel task management functionsFC Scsi FCP response codes Function name Response code Fibre Channel port login NPort login Plogi payload BytesNPort Login Accept ACC payload Bytes Fibre Channel port login acceptFibre Channel Process Login Process Login Plri payloadProcess Login Accept ACC payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Fabric Login Flogi payload BytesFibre Channel fabric accept login Fabric Login Accept ACC payload BytesFC-AL options supported Dual port supportFibre Channel Arbitrated Loop options Option SupportedScsi commands supported Supported commands Command code Command nameVerify error recovery page 07h Cheetah NS FC Product Manual, Rev. B Temperature page 0Dh Inquiry data Mode Sense dataCheetah NS FC inquiry data Bytes Data hex Page Mode Sense 10 Byte Header Data Mode Data Header Supported Feature or condition Miscellaneous operating features and conditionsMiscellaneous features Miscellaneous statusFC-AL physical interface Physical characteristicsPhysical description Electrical description Connector requirementsPin descriptions Pin Signal name Signal type FC-SCA pin descriptions Pin Signal name Signal typeFC-AL transmitters and receivers Power Fault LED OutActive LED Out Enable port bypass signalsMotor start controls Parallel Enclosure Services Interface ESI 11 SEL6 through SEL0 ID linesArbitrated loop physical address Alpa values SettingHex Dec TTL input characteristics Signal characteristicsDevice control codes FC Differential output LED driver signals FC Differential input Receive eye diagram Eye diagram data values Link rate GHz Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index NumericsFAN Flogi Plogi SEL ID See also cooling

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