NETGEAR N300, DGN2200V3 user manual Troubleshooting

Page 100

8. Troubleshooting

8

Diagnosing and Solving Problems

This chapter provides information to help you diagnose and solve problems you might have with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.

This chapter contains the following sections:

•Troubleshooting with the LEDs

•Troubleshooting the Internet Connection

•TCP/IP Network Not Responding

•Changes Not Saved

•Incorrect Date or Time

100

Page 99 Page 101
Image 100
Page 99 Page 101
Contents N300 Wireless ADSL2+ Modem Router DGN2200v3 Trademarks Technical SupportStatement of Conditions Contents Security Settings USB Storage Appendix a Supplemental Information Hardware Setup Unpack Your Modem Router Hardware FeaturesLabel Back Panel Front PanelN300 Wireless ADSL2+ Modem Router DGN2200v3 Front Panel LEDs Modem Router Stand WPSPosition Your Modem Router Adsl MicrofiltersTwo-Line Adsl Microfilter One-Line Adsl MicrofilterSummary Cable Your Modem Router  To cable the modem routerAdd power to the modem router Verify the Cabling Modem Router Setup Modem Router Setup Preparation Use Standard TCP/IP Properties for DhcpReplace an Existing Modem and Router Gather ISP InformationView or Change Settings Netgear Genie SetupSettings Description Log In to the Modem Router  To log To upgrade the firmware Upgrade Modem Router FirmwareModem Router Interface Setup Wizard  To use the Setup WizardManual Setup Basic Settings ISP does not require login ISP does require login Does Your ISP Require a Login? Answer either yes or noWhen a login is required, these fields display Internet IP AddressAdsl Settings  To manually specify the Adsl settings To change the password and login time-out Change Password and Login Time-OutUnsuccessful Internet Connection Types of Logins Log Out ManuallyWireless Settings Wireless Adapter CompatibilityTurn Off Wireless Connectivity Preset SecuritySecurity Basics Disable Ssid Broadcast Restrict Access by MAC AddressWireless Security Options Add Clients Computers or Devices to Your NetworkWi-Fi Protected Setup WPS Method  To join the wireless network To join the wireless network using a WPS button Manual MethodWireless Settings Screen  To view or change wireless settings View or Change Wireless SettingsConsider Every Device on Your Network Wireless Network Wireless Settings Screen FieldsSecurity Options Settings  To set up WEP security  To change the WPA Security Option and passphraseWireless Guest Networks N300 Wireless ADSL2+ Modem Router DGN2200v3 Security Settings Logs Examples of Log Messages Activation and AdministrationDropped Packets  To block sites using keywords Select Security Block Sites Keyword Blocking of Http Traffic To delete a keyword or domain  To specify a trusted computerSet Up Firewall Rules Firewall Rules to Control Network Access To set up firewall rules Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications Set Up Port Forwarding to Local Servers How Port Forwarding Differs from Port TriggeringAdd a Custom Service Click Edit Service or Delete Service Edit or Delete a Port Forwarding EntryApplication Example Make a Local Web Server Public  To edit or delete a port forwarding entrySet Up Port Triggering  To enable port triggeringClear the Disable Port Triggering check box  To add a port triggering serviceN300 Wireless ADSL2+ Modem Router DGN2200v3 Set the Time Zone  To set the time zone Select Security ScheduleSchedule Services  To schedule services Select Security ScheduleEnable Security Event Email Notification N300 Wireless ADSL2+ Modem Router DGN2200v3 Network Maintenance Upgrade the Modem Router Firmware Automatic Firmware CheckManually Check for Firmware Upgrades  To stop automatic firmware checkingBack Up and Manage the Configuration File  To back up the modem router configuration file To erase the configuration  To restore the configuration fileView Router Status Internet Port Settings Wireless PortLAN Port Local Ports ModemPort Show StatisticsAdsl Link Downstream or Upstream View Attached Devices Authentication. On or OffConnection Status Run Diagnostic Utilities Select Maintenance Attached DevicesUSB Storage ReadySHARE Access USB Drive RequirementsFile-Sharing Scenarios Sharing PhotosStoring Files in a Central Location for Printing  To share files with your friends and familyUSB Storage Basic Settings Sharing Large Files over the InternetN300 Wireless ADSL2+ Modem Router DGN2200v3 Edit a Network Folder  To edit a network folderUSB Storage Advanced Settings Access MethodAvailable Network Folders Create a Network Folder To create a network folder Media Server Settings Safely Remove USB DriveApproved USB Devices Advanced USB Settings Select the Allow only approved devices check boxConnect to the USB Drive with Microsoft Network Settings Select Maintenance Router StatusConnect to the USB Drive from a Remote Computer Enabling File and Printer SharingConfiguring Windows 98SE and Windows ME Configuring Windows 2000 and Windows XPAdvanced Settings WAN Setup Default DMZ Server  To assign a computer or server to be a default DMZ serverSelect the Use a Dynamic DNS Service check box  To set up Dynamic DNSDynamic DNS  To change the LAN settings Select Advanced LAN Setup LAN SetupLAN IP address IP Address Reservation LAN Setup Screen Settings To reserve an IP address Quality of Service QoS  To set up QoS Select Advanced QoS Setup To edit or delete a reserved address entry Click Edit or DeleteN300 Wireless ADSL2+ Modem Router DGN2200v3 Advanced Wireless Settings Advanced Wireless Settings To view or change advanced wireless settings Wireless Card Access List WPS Settings To set up a wireless card access list Remote Management Static Routes Static Route Example To add a static route Universal Plug and Play  To set up UPnP Traffic Meter Wireless Bridging and Repeating Networks N300 Wireless ADSL2+ Modem Router DGN2200v3 Set Up a Point-to-Point Bridge  To set up a point-to-point bridge configurationSet Up a Multi-Point Bridge  To set up the multi-point bridge configuration Repeater with Wireless Client Association  To set up a repeater with wireless client association Repeater exampleChange the Device Mode  To change the device modeTroubleshooting Power LED Is Off Troubleshooting with the LEDsPower LED Is Red Cannot Log In to the Wireless-N Modem Router LAN LED Is OffTroubleshooting the Internet Connection Adsl LinkAdsl Link LED Is Green Adsl Link LED Is Blinking GreenInternet LED Is Red Troubleshooting PPPoE or PPPoAObtaining an Internet IP Address TCP/IP Network Not Responding Troubleshooting Internet BrowsingTest the LAN Path to Your Modem Router Test the Path from Your Computer to a Remote Device PingChanges Not Saved Incorrect Date or TimeSupplemental Information Factory Settings Factory Default SettingsBest Specifications Specification DescriptionNotification of Compliance 113 FCC Requirements for Operation in the United States FCC Information to UserImportant Note Radiation Exposure Statement Industry CanadaGPL License Agreement Interference Reduction Table Index 118 119 120
Related manuals
Manual 2 pages 44.57 Kb
Top Page Image Contents