NETGEAR DGN2200V3, N300 Unsuccessful Internet Connection, Change Password and Login Time-Out

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N300 Wireless ADSL2+ Modem Router DGN2200v3

Unsuccessful Internet Connection

1.Review your settings to be sure that you have selected the correct options and typed everything correctly.

2.Contact your ISP to verify that you have the correct configuration information.

3.Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.

4.If you cannot connect to the modem router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your PC Control Panel. They should be set to obtain both IP and DNS server addresses automatically. See your computer documentation.

Change Password and Login Time-Out

For security reasons, the modem router has its own user name and password that default to admin and password. You can and should change these to a secure user name and password that are easy to remember. The ideal password contains no dictionary words from any language and is a mixture of upper case and lower case letters, numbers, and symbols. It can be up to 30 characters.

Note: The modem router user name and password are not the same as the user name and password for logging in to your Internet connection. See Types of Logins on page 28 for more information about login types.

To change the password and login time-out:

1. Select Maintenance > Set Password to display the following screen:.

2.Enter the old password.

3.Enter the new password twice.

4.Change the login time-out to a value between 1 and 99 minutes if the default value of 5 minutes does not meet your needs.

Modem Router Setup

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Contents N300 Wireless ADSL2+ Modem Router DGN2200v3 Technical Support TrademarksStatement of Conditions Contents Security Settings USB Storage Appendix a Supplemental Information Hardware Setup Hardware Features Unpack Your Modem RouterLabel Front Panel Back PanelN300 Wireless ADSL2+ Modem Router DGN2200v3 Front Panel LEDs WPS Modem Router StandAdsl Microfilters Position Your Modem RouterOne-Line Adsl Microfilter Two-Line Adsl MicrofilterSummary  To cable the modem router Cable Your Modem RouterAdd power to the modem router Verify the Cabling Modem Router Setup Gather ISP Information Modem Router Setup PreparationUse Standard TCP/IP Properties for Dhcp Replace an Existing Modem and RouterNetgear Genie Setup View or Change SettingsSettings Description  To log Log In to the Modem RouterUpgrade Modem Router Firmware  To upgrade the firmwareModem Router Interface  To use the Setup Wizard Setup WizardManual Setup Basic Settings Does Your ISP Require a Login? Answer either yes or no ISP does not require login ISP does require loginInternet IP Address When a login is required, these fields display To manually specify the Adsl settings Adsl SettingsChange Password and Login Time-Out  To change the password and login time-outUnsuccessful Internet Connection Log Out Manually Types of LoginsWireless Adapter Compatibility Wireless SettingsPreset Security Turn Off Wireless ConnectivitySecurity Basics Add Clients Computers or Devices to Your Network Disable Ssid BroadcastRestrict Access by MAC Address Wireless Security OptionsManual Method Wi-Fi Protected Setup WPS Method To join the wireless network  To join the wireless network using a WPS buttonWireless Settings Screen View or Change Wireless Settings  To view or change wireless settingsConsider Every Device on Your Network Wireless Settings Screen Fields Wireless NetworkSecurity Options Settings  To change the WPA Security Option and passphrase  To set up WEP securityWireless Guest Networks N300 Wireless ADSL2+ Modem Router DGN2200v3 Security Settings Logs Activation and Administration Examples of Log MessagesDropped Packets  To specify a trusted computer  To block sites using keywords Select Security Block SitesKeyword Blocking of Http Traffic  To delete a keyword or domainFirewall Rules to Control Network Access Set Up Firewall Rules To set up firewall rules Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local ServersAdd a Custom Service  To edit or delete a port forwarding entry Click Edit Service or Delete ServiceEdit or Delete a Port Forwarding Entry Application Example Make a Local Web Server Public To enable port triggering Set Up Port Triggering To add a port triggering service Clear the Disable Port Triggering check boxN300 Wireless ADSL2+ Modem Router DGN2200v3  To set the time zone Select Security Schedule Set the Time Zone To schedule services Select Security Schedule Schedule ServicesEnable Security Event Email Notification N300 Wireless ADSL2+ Modem Router DGN2200v3 Network Maintenance Automatic Firmware Check Upgrade the Modem Router Firmware To stop automatic firmware checking Manually Check for Firmware Upgrades To back up the modem router configuration file Back Up and Manage the Configuration File To restore the configuration file  To erase the configurationView Router Status Modem Internet Port SettingsWireless Port LAN Port Local PortsShow Statistics PortAdsl Link Downstream or Upstream Authentication. On or Off View Attached DevicesConnection Status Select Maintenance Attached Devices Run Diagnostic UtilitiesUSB Storage USB Drive Requirements ReadySHARE Access To share files with your friends and family File-Sharing ScenariosSharing Photos Storing Files in a Central Location for PrintingSharing Large Files over the Internet USB Storage Basic SettingsN300 Wireless ADSL2+ Modem Router DGN2200v3  To edit a network folder Edit a Network FolderAccess Method USB Storage Advanced SettingsCreate a Network Folder Available Network Folders To create a network folder Safely Remove USB Drive Media Server SettingsSelect the Allow only approved devices check box Approved USB Devices Advanced USB SettingsEnabling File and Printer Sharing Connect to the USB Drive with Microsoft Network SettingsSelect Maintenance Router Status Connect to the USB Drive from a Remote ComputerConfiguring Windows 2000 and Windows XP Configuring Windows 98SE and Windows MEAdvanced Settings WAN Setup  To assign a computer or server to be a default DMZ server Default DMZ Server To set up Dynamic DNS Select the Use a Dynamic DNS Service check boxDynamic DNS LAN Setup  To change the LAN settings Select Advanced LAN SetupLAN IP address LAN Setup Screen Settings IP Address Reservation To reserve an IP address Click Edit or Delete Quality of Service QoS To set up QoS Select Advanced QoS Setup  To edit or delete a reserved address entryN300 Wireless ADSL2+ Modem Router DGN2200v3 Advanced Wireless Settings Advanced Wireless Settings To view or change advanced wireless settings WPS Settings Wireless Card Access List To set up a wireless card access list Remote Management Static Route Example Static Routes To add a static route Universal Plug and Play  To set up UPnP Traffic Meter Wireless Bridging and Repeating Networks N300 Wireless ADSL2+ Modem Router DGN2200v3  To set up a point-to-point bridge configuration Set Up a Point-to-Point Bridge To set up the multi-point bridge configuration Set Up a Multi-Point BridgeRepeater with Wireless Client Association Repeater example  To set up a repeater with wireless client association To change the device mode Change the Device ModeTroubleshooting Troubleshooting with the LEDs Power LED Is OffPower LED Is Red LAN LED Is Off Cannot Log In to the Wireless-N Modem RouterAdsl Link LED Is Blinking Green Troubleshooting the Internet ConnectionAdsl Link Adsl Link LED Is GreenTroubleshooting PPPoE or PPPoA Internet LED Is RedObtaining an Internet IP Address Troubleshooting Internet Browsing TCP/IP Network Not RespondingTest the LAN Path to Your Modem Router Ping Test the Path from Your Computer to a Remote DeviceIncorrect Date or Time Changes Not SavedSupplemental Information Factory Default Settings Factory SettingsBest Specification Description SpecificationsNotification of Compliance 113 FCC Information to User FCC Requirements for Operation in the United StatesIndustry Canada Important Note Radiation Exposure StatementGPL License Agreement Interference Reduction Table Index 118 119 120

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