NETGEAR DGN2200V3, N300 Troubleshooting with the LEDs, Power LED Is Off, Power LED Is Red

Page 101

N300 Wireless ADSL2+ Modem Router DGN2200v3

Troubleshooting with the LEDs

When you turn the power on, the power, LAN, and DSL LEDs should light as described here. If they do not, refer to the sections that follow for help.

1.When power is first applied, the Power LED lights.

2.After approximately 10 seconds, the LAN and DSL LEDs light as follows:

a.The LAN port LEDs light for any local ports that are connected.

b.The DSL link LED lights to indicate that there is a link to the connected device.

c.If a LAN port is connected to a 100 Mbps device, verify that the LAN port’s LED is green. Note that if the LAN port is 10 Mbps, the LED is amber.

Power			USB DSL Internet Wireless WPS


	LAN Ports (1–4)

Figure 12. Front panel LEDs

Power LED Is Off

If the Power and other LEDs are off when your modem router is turned on:

•Check that the power cord is correctly connected to your modem router and the power supply adapter is correctly connected to a functioning power outlet.

•Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.

If the error persists, you could have a hardware problem and should contact NETGEAR Technical Support.

Power LED Is Red

When the modem router is turned on, it performs a power-on self-test during which time the Power LED turns red. If the Power LED does not turn green within a minute or so or if it turns red at any other time during normal operation there is a fault within the modem router.

Troubleshooting

101

Image 101

Contents N300 Wireless ADSL2+ Modem Router DGN2200v3 Statement of Conditions Technical SupportTrademarks Contents Security Settings USB Storage Appendix a Supplemental Information Hardware Setup Label Hardware FeaturesUnpack Your Modem Router Front Panel Back PanelN300 Wireless ADSL2+ Modem Router DGN2200v3 Front Panel LEDs WPS Modem Router StandAdsl Microfilters Position Your Modem RouterSummary One-Line Adsl MicrofilterTwo-Line Adsl Microfilter  To cable the modem router Cable Your Modem RouterAdd power to the modem router Verify the Cabling Modem Router Setup Use Standard TCP/IP Properties for Dhcp Modem Router Setup PreparationReplace an Existing Modem and Router Gather ISP InformationSettings Description Netgear Genie SetupView or Change Settings  To log Log In to the Modem RouterModem Router Interface Upgrade Modem Router Firmware To upgrade the firmware  To use the Setup Wizard Setup WizardManual Setup Basic Settings Does Your ISP Require a Login? Answer either yes or no ISP does not require login ISP does require loginInternet IP Address When a login is required, these fields display To manually specify the Adsl settings Adsl SettingsUnsuccessful Internet Connection Change Password and Login Time-Out To change the password and login time-out Log Out Manually Types of LoginsWireless Adapter Compatibility Wireless SettingsSecurity Basics Preset SecurityTurn Off Wireless Connectivity Restrict Access by MAC Address Disable Ssid BroadcastWireless Security Options Add Clients Computers or Devices to Your Network To join the wireless network Wi-Fi Protected Setup WPS Method To join the wireless network using a WPS button Manual MethodWireless Settings Screen Consider Every Device on Your Network View or Change Wireless Settings To view or change wireless settings Security Options Settings Wireless Settings Screen FieldsWireless Network  To change the WPA Security Option and passphrase  To set up WEP securityWireless Guest Networks N300 Wireless ADSL2+ Modem Router DGN2200v3 Security Settings Logs Dropped Packets Activation and AdministrationExamples of Log Messages Keyword Blocking of Http Traffic  To block sites using keywords Select Security Block Sites To delete a keyword or domain  To specify a trusted computer To set up firewall rules Firewall Rules to Control Network AccessSet Up Firewall Rules Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local ServersAdd a Custom Service Edit or Delete a Port Forwarding Entry Click Edit Service or Delete ServiceApplication Example Make a Local Web Server Public  To edit or delete a port forwarding entry To enable port triggering Set Up Port Triggering To add a port triggering service Clear the Disable Port Triggering check boxN300 Wireless ADSL2+ Modem Router DGN2200v3  To set the time zone Select Security Schedule Set the Time Zone To schedule services Select Security Schedule Schedule ServicesEnable Security Event Email Notification N300 Wireless ADSL2+ Modem Router DGN2200v3 Network Maintenance Automatic Firmware Check Upgrade the Modem Router Firmware To stop automatic firmware checking Manually Check for Firmware Upgrades To back up the modem router configuration file Back Up and Manage the Configuration FileView Router Status  To restore the configuration file To erase the configuration Wireless Port Internet Port SettingsLAN Port Local Ports ModemAdsl Link Downstream or Upstream Show StatisticsPort Connection Status Authentication. On or OffView Attached Devices Select Maintenance Attached Devices Run Diagnostic UtilitiesUSB Storage USB Drive Requirements ReadySHARE AccessSharing Photos File-Sharing ScenariosStoring Files in a Central Location for Printing  To share files with your friends and familySharing Large Files over the Internet USB Storage Basic SettingsN300 Wireless ADSL2+ Modem Router DGN2200v3  To edit a network folder Edit a Network FolderAccess Method USB Storage Advanced Settings To create a network folder Create a Network FolderAvailable Network Folders Safely Remove USB Drive Media Server SettingsSelect the Allow only approved devices check box Approved USB Devices Advanced USB SettingsSelect Maintenance Router Status Connect to the USB Drive with Microsoft Network SettingsConnect to the USB Drive from a Remote Computer Enabling File and Printer SharingConfiguring Windows 2000 and Windows XP Configuring Windows 98SE and Windows MEAdvanced Settings WAN Setup  To assign a computer or server to be a default DMZ server Default DMZ ServerDynamic DNS  To set up Dynamic DNSSelect the Use a Dynamic DNS Service check box LAN IP address LAN Setup To change the LAN settings Select Advanced LAN Setup  To reserve an IP address LAN Setup Screen SettingsIP Address Reservation  To set up QoS Select Advanced QoS Setup Quality of Service QoS To edit or delete a reserved address entry Click Edit or DeleteN300 Wireless ADSL2+ Modem Router DGN2200v3  To view or change advanced wireless settings Advanced Wireless SettingsAdvanced Wireless Settings  To set up a wireless card access list WPS SettingsWireless Card Access List Remote Management Static Route Example Static Routes To add a static route Universal Plug and Play  To set up UPnP Traffic Meter Wireless Bridging and Repeating Networks N300 Wireless ADSL2+ Modem Router DGN2200v3  To set up a point-to-point bridge configuration Set Up a Point-to-Point Bridge To set up the multi-point bridge configuration Set Up a Multi-Point BridgeRepeater with Wireless Client Association Repeater example  To set up a repeater with wireless client association To change the device mode Change the Device ModeTroubleshooting Power LED Is Red Troubleshooting with the LEDsPower LED Is Off LAN LED Is Off Cannot Log In to the Wireless-N Modem RouterAdsl Link Troubleshooting the Internet ConnectionAdsl Link LED Is Green Adsl Link LED Is Blinking GreenObtaining an Internet IP Address Troubleshooting PPPoE or PPPoAInternet LED Is Red Test the LAN Path to Your Modem Router Troubleshooting Internet BrowsingTCP/IP Network Not Responding Ping Test the Path from Your Computer to a Remote DeviceIncorrect Date or Time Changes Not SavedSupplemental Information Factory Default Settings Factory SettingsBest Specification Description SpecificationsNotification of Compliance 113 FCC Information to User FCC Requirements for Operation in the United StatesGPL License Agreement Industry CanadaImportant Note Radiation Exposure Statement Interference Reduction Table Index 118 119 120

Related manuals

Manual 2 pages 44.57 Kb