NETGEAR GS752TXS Additional Troubleshooting Suggestions, Network Adapter Cards, Configuration

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GS752TXS Smart Switch Hardware Installation Guide

Symptom

Cause

Solution

 

 

 

ACT LED is flashing

A network loop

Break the loop by ensuring that there is only one path

continuously on all

(redundant path) has

from any networked device to any other networked

connected ports and the

been created.

device. After you connect to the switch management

network is disabled.

 

interface, you can configure the Spanning Tree

 

 

Protocol (STP) to prevent network loops.

 

 

 

A unit is linked to a stack,

The stacking ports of the

Remove the unit from the stack. Use the Web

but does not join the

new unit are configured

Management to configure the unit as a stackable unit,

stack.

differently from the stack,

with combo links used as the stacking ports. Refer to

 

or the unit is configured

the GS752TXS Smart Switch Software Administration

 

as a stand-alone unit.

Manual for information about using the Web interface.

 

 

 

Additional Troubleshooting Suggestions

If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the troubleshooting suggestions in this section.

Network Adapter Cards

Ensure the network adapter cards installed in the PCs are in working condition and the software driver has been installed.

Configuration

If problems occur after altering the network configuration, restore the original connections and determine the problem by implementing the new changes, one step at a time. Ensure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet limitations.

Switch Integrity

If required, verify the integrity of the switch by resetting the switch. To reset the switch, remove the AC power from the switch and then reapply AC power. If the problem continues, contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of North America, please refer to the support information card included with your product.

Auto-Negotiation

The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the device at the other end of the link supports auto negotiation. If the device does not support auto negotiation, the switch determines only the speed correctly, and the duplex mode defaults to half-duplex.

28 Appendix : Troubleshooting

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Contents GS752TXS Smart Switch Technical Support Table of Contents GS752TXS Smart Switch Hardware Installation Guide GS752TXS Smart Switch Hardware Installation Guide Contents Introduction Features OverviewStacking Package Contents GS752TXS Smart Switch Hardware Installation Guide Page GS752TXS Front-Panel and Back-Panel Configuration Physical DescriptionLED Designations Port LEDsSystem LEDs Following table describes the system LED designationsRJ-45 Ports Device Hardware InterfacesSFP+ Ports Reset Button Factory Defaults ButtonPage Desktop Switching ApplicationsBackbone Switching Backbone Switching ApplicationsInstallation Installing the Switch Installing the Switch on a Flat SurfaceInstalling the Switch in a Rack Preparing the SiteChecking the Installation Connecting Devices to the SwitchInstalling an SFP Transceiver Module Connecting Devices to the SwitchInstalling Device as Stand-alone or Stack Master Installing and SFP Transceiver ModuleApplying AC Power Stacking TopologiesManaging the Switch using a Web Browser or the PC Utility Troubleshooting Troubleshooting ChartAdditional Troubleshooting Suggestions ConfigurationSwitch Integrity Network Adapter CardsTechnical Specifications Interface Physical Specifications Page Netgear Wired Products Notification of ComplianceEuropean Union Index Index