Multi-Tech Systems FR3060, FR3100, FR3060/V4, FR3060/V8, FR3100/V4, FR3100/V8 Limited Warranty

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MultiFRAD 3000-Series User Guide

Introduction

This chapter provides the information necessary for receiving service or support for your MultiFRAD. The chapter starts with a description of the warranty, and continues with instructions for contacting the Service department, Technical Support group, and various Multi-Tech internet resources.

Limited Warranty

Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.

On-line Warranty Registration

If you would like to register your MultiFRAD electronically, you can do so at the following address:

http://www.multitech.com/register/

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Contents User Guide User Guide Record of Revisions RevisionDescriptionContents Appendices Introduction and Description Introduction MultiFRAD 3000-SeriesPreview of this Guide Ethernet Front Panel DescriptionComposite Link Voice/Fax Channels 1 Channels 1Channels 3 through Power Connector Frame Ground GND ConnectorInternal Composite Link T1 DSU Connector Monitor XMT/RCV ConnectorChannels 3 10 Connectors Voice/Fax Channels 1 8 ConnectorsTechnical Specifications Command PortChannel Connectors Voice/Fax Channel ConnectorsInstallation Safety Warnings Unpacking your MultiFRADValid Voice/Fax Channels Cabling your MultiFRADChannel Cable Connections Voice/Fax Cable Connections Jumper Block Positioning Procedure DefaultSoftware Loading and Configuration Loading your Software Software Loading and Configuration MultiFRAD 3000-Series User Guide IP Address Ethernet Mask Frame Type MultiFRAD 3000-Series User Guide Software Loading and Configuration MultiFRAD 3000-Series User Guide Software Loading and Configuration MultiFRAD 3000-Series User Guide Software Loading and Configuration MultiFRAD 3000-Series User Guide Detect and Map Your DLCIs MultiFRAD 3000-Series User Guide Build Your Phone Directory Database MultiFRAD 3000-Series User Guide Click Download Setup MultiFRAD 3000-Series User Guide MultiFRAD Software Before You Begin MultiFRAD Configuration Changing IP Parameters MultiFRAD Software MultiFRAD 3000-Series User Guide Changing IPX Parameters MultiFRAD 3000-Series User Guide MultiFRAD Software Changing Bridging Parameters WAN Port Setup Point to Point Setup Frame Relay Setup MultiFRAD 3000-Series User Guide MultiFRAD Software MultiFRAD 3000-Series User Guide MultiFRAD Software Data Port Configuration FXS Interface Changing Voice/Fax Channel ParametersInterface Interface Voice/FaxFXO Interface Regional Changing the Phone Directory Database Others Setup Enable Logging of Statistics Statistics IP Statistics IPX Port Statistics STP Spanning Tree Port StatisticsSnmp Statistics WAN StatisticsPPP Statistics Data Port Statistics Frame Relay Statistics MultiFRAD 3000-Series User Guide Remote Configuration and Management Remote Configuration Modem-BasedRemote Configuration and Management LAN-Based Warranty, Service and Tech Support Remote Management TelnetMultiFRAD Configuration MultiFRAD Management MenuWEB Browser Management Remote User DatabaseRemote Configuration and Management MultiFRAD 3000-Series User Guide Warranty, Service and Tech Support Limited Warranty On-line Warranty RegistrationContacting Tech Support via E-mail Tech SupportRecording MultiFRAD Information Service Multi-Tech BBSTo log on to the Multi-Tech BBS To Download a fileAbout the Internet If you don’t know the file nameMultiFRAD 3000-Series User Guide Appendices Appendix a Cabling Diagrams Command Port Cable LAN CablesVoice/Fax Channel Connectors Trunk Cable RS232C/V.24 * Link CableRemote Configuration Cable Command PortAppendix B Regulatory Information Glossary MultiFRAD 3000-Series User Guide Glossary MultiFRAD 3000-Series User Guide Glossary MultiFRAD 3000-Series User Guide Glossary MultiFRAD 3000-Series User Guide Glossary 100 101 102 103 Index Remote Configuration

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