LSI D815-000319-00, ICH6R Embedded Sata Software RAID Problem Report Form, System Information

Page 69

Table 7.2

Embedded SATA Software RAID Problem Report Form

 

 

Customer Information

Embedded SATA Software RAID Information

 

 

 

Name:

 

Today’s Date:

 

 

 

Company:

 

Date of Purchase:

 

 

 

Address:

 

Invoice Number:

 

 

 

City/State:

 

Option ROM Number:

 

 

 

Country:

 

Driver Version:

 

 

 

Email address:

 

HyperConfig Version:

 

 

 

Phone:

 

Spy Service Version:

 

 

 

Fax:

 

 

 

 

System Information

 

 

 

 

Motherboard:

 

BIOS Date:

 

 

Operating System:

Video Adapter:

 

 

Operating System Version:

CPU Type/Speed:

 

 

 

Network Card:

 

System Memory:

 

 

Other disk controllers

Other adapter cards

installed:

 

installed:

BIOS manufacturer:

 

 

 

Description of problem:

 

 

 

Steps necessary to re-create problem:

 

1.

 

 

2.

 

 

3.

 

 

 

 

Embedded SATA Software RAID Configuration

 

 

 

RAID Mode, Stripe Size

 

 

 

Array #0 Configuration

 

 

 

Array #1 Configuration

 

 

 

 

Embedded SATA Software RAID Problem Report Form

7-3

Copyright © 2004 by LSI Logic Corporation. All rights reserved.

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Contents October USER’S GuideCopyright 2004 by LSI Logic Corporation. All rights reserved Iii Copyright 2004 by LSI Logic Corporation. All rights reserved Preface Package ContentsAudience OrganizationConventions Used in This Manual Notation Example Meaning and UseFd1sp Preface Vii ViiiPreface RAID Copyright 2004 by LSI Logic Corporation. All rights reserved Copyright 2004 by LSI Logic Corporation. All rights reserved Xii Xiii Xiv Chapter Overview RAID BenefitsImproved I/O Bios Features Product FeaturesIncreased Reliability Sata PortsDriver Features Manageability/Disk Console RAID Chapter RAID LevelsRAID 0 Array RAID 10 Array RAID Levels Configuring Arrays Chapter Bios Configuration UtilityMaximizing Fault Tolerance Configuration StrategiesAssigning RAID Levels Maximizing Logical Drive PerformancePerforming a Quick Configuration Starting the Bios Configuration Utility Configuring Arrays and Logical DrivesSelecting a Configuration Method Configuring Physical Arrays and Logical DrivesLogical Drive Parameters Easy ConfigurationLogical Drive Parameters and Descriptions Parameter DescriptionConfiguration Menu Screen New Configuration and View/Add Configuration Logical Drive Configuration ScreenAarray number-drive number. For example, Onlin Initializing Logical Drives Logical Drive Submenu Rebuilding Failed DisksInserting a Previously Removed Drive from a RAID 1 Array Checking Data ConsistencyUsing a Pre-loaded System Drive Using a Pre-loaded System Drive Bios Configuration Utility Windows 2000/2003/XP Driver Installation Chapter Operating System InstallationUpdating the Windows 2000/2003/XP Driver Confirming the Windows 2000/2003/XP Driver InstallationDOS Driver Installation Linux Driver InstallationObtaining the Driver Image File Using a Windows Operating System Preparing the Installation Disks for LinuxUsing a Linux Operating System Red Hat Linux Driver Installation on a New SystemSuSE Linux 9.0 Driver Installation on a New System SuSE 8.2 Driver Installation SuSE SLES8 Driver Installation Novell NetWare Driver InstallationNew Novell NetWare System Driver Installation Novell NetWare Driver Files DescriptionPress Delete to remove the highlighted filename Existing Novell NetWare System Driver Installation Novell NetWare Driver Installation Operating System Installation General Description Chapter Hyper Configuration UtilityUsing HyperCFG Installing HyperCFGOptions Description HyperCFG Options and AttributesThis option is used to configures arrays for RAID 0, 1, HyperCFG Options and Attributes HyperCFG Options and Attributes $Filename OptionsRAID Information Configuration FilePhysical Drive Information Logical Array InformationReturn Codes on Error Condition Return Codes on Error ConditionsReturn Code Description Return Codes on Error Condition Hyper Configuration Utility Starting or Stopping Spy Service under Windows 2000, XP, or Chapter Spy ServiceControl Panel Screen Installing and Running Spy Service under Novell NetWare Installing Spy Service under LinuxSpy Service Icon Uninstalling Spy ServiceStop monitor media error Erase error logSpy Service Icon Spy Service Problems and Suggested Solutions Chapter TroubleshootingProblems and Suggested Solutions Problem Suggested SolutionEmbedded Sata Software RAID Problem Report Form Embedded Sata Software RAID Problem Report Form Embedded Sata Software RAID ConfigurationSystem Information 4Troubleshooting Customer Feedback Good Average Fair Poor Reader’s Comments