LSI D815-000319-00, ICH6R manual Chapter Troubleshooting, Problems and Suggested Solutions

Page 67

Chapter 7

Troubleshooting

7.1Problems and Suggested Solutions

 

Table 7.1 describes possible problems you might encounter, along with

 

suggested solutions.

Table 7.1

Problems and Suggested Solutions

 

 

 

Problem

 

Suggested Solution

 

 

Drives are not detected

Make sure that the cable ends are connected properly.

OR

 

Make sure that the power cables to the drives are connected

 

properly.

The system hangs when the adapter ROM

Change cables.

for Embedded SATA Software RAID scans

If everything fails, change the drive(s).

the SATA ports.

 

 

 

Operating system does not boot.

Check the system BIOS configuration for PCI interrupt assignments.

 

 

Make sure some Interrupts are assigned for PCI.

 

 

Make sure that you have properly selected the Boot Device in the

 

 

system BIOS setup (CMOS Setup).

An error occurs while reading the

The drive is bad and needs to be replaced.

configuration data on a drive.

 

 

 

There is no existing RAID configuration on

Press any key to enter the BIOS Configuration Utility (Ctrl-M), then

any of the drives connected to the system

select a configuration method and configure the drive(s).

and the message “LSI Logic Embedded

 

SATA RAID Not Configured” displays.

 

 

 

BIOS reports that a mirrored array is in

Make sure all physical drives are properly connected and are

degraded mode.

 

powered on.

 

 

Reconnect, replace, or rebuild any drive that has failed.

Embedded SATA Software RAID

7-1

Copyright © 2004 by LSI Logic Corporation. All rights reserved.

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Contents October USER’S GuideCopyright 2004 by LSI Logic Corporation. All rights reserved Iii Copyright 2004 by LSI Logic Corporation. All rights reserved Organization Package ContentsPreface AudienceNotation Example Meaning and Use Conventions Used in This ManualFd1sp Preface Vii ViiiPreface RAID Copyright 2004 by LSI Logic Corporation. All rights reserved Copyright 2004 by LSI Logic Corporation. All rights reserved Xii Xiii Xiv RAID Benefits Chapter OverviewImproved I/O Sata Ports Product FeaturesBios Features Increased ReliabilityDriver Features Manageability/Disk Console RAID Chapter RAID LevelsRAID 0 Array RAID 10 Array RAID Levels Configuring Arrays Chapter Bios Configuration UtilityMaximizing Logical Drive Performance Configuration StrategiesMaximizing Fault Tolerance Assigning RAID LevelsPerforming a Quick Configuration Configuring Physical Arrays and Logical Drives Configuring Arrays and Logical DrivesStarting the Bios Configuration Utility Selecting a Configuration MethodParameter Description Easy ConfigurationLogical Drive Parameters Logical Drive Parameters and DescriptionsConfiguration Menu Screen New Configuration and View/Add Configuration Logical Drive Configuration ScreenAarray number-drive number. For example, Onlin Initializing Logical Drives Logical Drive Submenu Rebuilding Failed DisksInserting a Previously Removed Drive from a RAID 1 Array Checking Data ConsistencyUsing a Pre-loaded System Drive Using a Pre-loaded System Drive Bios Configuration Utility Windows 2000/2003/XP Driver Installation Chapter Operating System InstallationUpdating the Windows 2000/2003/XP Driver Confirming the Windows 2000/2003/XP Driver InstallationLinux Driver Installation DOS Driver InstallationObtaining the Driver Image File Using a Windows Operating System Preparing the Installation Disks for LinuxUsing a Linux Operating System Red Hat Linux Driver Installation on a New SystemSuSE Linux 9.0 Driver Installation on a New System SuSE 8.2 Driver Installation Novell NetWare Driver Files Description Novell NetWare Driver InstallationSuSE SLES8 Driver Installation New Novell NetWare System Driver InstallationPress Delete to remove the highlighted filename Existing Novell NetWare System Driver Installation Novell NetWare Driver Installation Operating System Installation General Description Chapter Hyper Configuration UtilityUsing HyperCFG Installing HyperCFGOptions Description HyperCFG Options and AttributesThis option is used to configures arrays for RAID 0, 1, HyperCFG Options and Attributes HyperCFG Options and Attributes $Filename OptionsRAID Information Configuration FilePhysical Drive Information Logical Array InformationReturn Codes on Error Conditions Return Codes on Error ConditionReturn Code Description Return Codes on Error Condition Hyper Configuration Utility Starting or Stopping Spy Service under Windows 2000, XP, or Chapter Spy ServiceControl Panel Screen Installing and Running Spy Service under Novell NetWare Installing Spy Service under LinuxErase error log Uninstalling Spy ServiceSpy Service Icon Stop monitor media errorSpy Service Icon Spy Service Problem Suggested Solution Chapter TroubleshootingProblems and Suggested Solutions Problems and Suggested SolutionsEmbedded Sata Software RAID Problem Report Form Embedded Sata Software RAID Configuration Embedded Sata Software RAID Problem Report FormSystem Information 4Troubleshooting Customer Feedback Good Average Fair Poor Reader’s Comments