LSI D815-000319-00, ICH6R manual Chapter Spy Service

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Chapter 6

Spy Service

This chapter describes the Spy Service program and contains the following sections

Section 6.1, “Starting or Stopping Spy Service under Windows 2000, XP, or 2003,” page 6-1

Section 6.2, “Installing Spy Service under Linux,” page 6-3

Section 6.3, “Installing and Running Spy Service under Novell NetWare,” page 6-3

Section 6.4, “Uninstalling Spy Service,” page 6-4

Section 6.5, “Spy Service Icon,” page 6-4

The Spy Service program looks for errors, failed drives, and status changes. It can mark drives as failed after the error threshold is reached and start automatic rebuilds. It runs in the background of the Embedded SATA Console.

When operating under Windows, Spy enables the self-monitoring analysis and reporting technology (S.M.A.R.T.) on all of the hard drives at startup and polls for any status changes in the drives every 60 minutes. S.M.A.R.T. monitors hard drives for drive failures.

6.1Starting or Stopping Spy Service under Windows 2000, XP, or 2003

You can use the Control Panel to access the option to start or stop Spy Service. Perform the following steps to start or stop Spy Service.

Step 1. Click on Start > Settings > Control Panel.

The screen shown in Figure 6.1 displays.

Embedded SATA Software RAID

6-1

Copyright © 2004 by LSI Logic Corporation. All rights reserved.

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Contents October USER’S GuideCopyright 2004 by LSI Logic Corporation. All rights reserved Iii Copyright 2004 by LSI Logic Corporation. All rights reserved Preface Package ContentsAudience OrganizationNotation Example Meaning and Use Conventions Used in This ManualFd1sp Preface Vii ViiiPreface RAID Copyright 2004 by LSI Logic Corporation. All rights reserved Copyright 2004 by LSI Logic Corporation. All rights reserved Xii Xiii Xiv RAID Benefits Chapter OverviewImproved I/O Bios Features Product FeaturesIncreased Reliability Sata PortsDriver Features Manageability/Disk Console RAID Chapter RAID LevelsRAID 0 Array RAID 10 Array RAID Levels Configuring Arrays Chapter Bios Configuration UtilityMaximizing Fault Tolerance Configuration StrategiesAssigning RAID Levels Maximizing Logical Drive PerformancePerforming a Quick Configuration Starting the Bios Configuration Utility Configuring Arrays and Logical DrivesSelecting a Configuration Method Configuring Physical Arrays and Logical DrivesLogical Drive Parameters Easy ConfigurationLogical Drive Parameters and Descriptions Parameter DescriptionConfiguration Menu Screen New Configuration and View/Add Configuration Logical Drive Configuration ScreenAarray number-drive number. For example, Onlin Initializing Logical Drives Logical Drive Submenu Rebuilding Failed DisksInserting a Previously Removed Drive from a RAID 1 Array Checking Data ConsistencyUsing a Pre-loaded System Drive Using a Pre-loaded System Drive Bios Configuration Utility Windows 2000/2003/XP Driver Installation Chapter Operating System InstallationUpdating the Windows 2000/2003/XP Driver Confirming the Windows 2000/2003/XP Driver InstallationLinux Driver Installation DOS Driver InstallationObtaining the Driver Image File Using a Windows Operating System Preparing the Installation Disks for LinuxUsing a Linux Operating System Red Hat Linux Driver Installation on a New SystemSuSE Linux 9.0 Driver Installation on a New System SuSE 8.2 Driver Installation SuSE SLES8 Driver Installation Novell NetWare Driver InstallationNew Novell NetWare System Driver Installation Novell NetWare Driver Files DescriptionPress Delete to remove the highlighted filename Existing Novell NetWare System Driver Installation Novell NetWare Driver Installation Operating System Installation General Description Chapter Hyper Configuration UtilityUsing HyperCFG Installing HyperCFGOptions Description HyperCFG Options and AttributesThis option is used to configures arrays for RAID 0, 1, HyperCFG Options and Attributes HyperCFG Options and Attributes $Filename OptionsRAID Information Configuration FilePhysical Drive Information Logical Array InformationReturn Codes on Error Conditions Return Codes on Error ConditionReturn Code Description Return Codes on Error Condition Hyper Configuration Utility Starting or Stopping Spy Service under Windows 2000, XP, or Chapter Spy ServiceControl Panel Screen Installing and Running Spy Service under Novell NetWare Installing Spy Service under LinuxSpy Service Icon Uninstalling Spy ServiceStop monitor media error Erase error logSpy Service Icon Spy Service Problems and Suggested Solutions Chapter TroubleshootingProblems and Suggested Solutions Problem Suggested SolutionEmbedded Sata Software RAID Problem Report Form Embedded Sata Software RAID Configuration Embedded Sata Software RAID Problem Report FormSystem Information 4Troubleshooting Customer Feedback Good Average Fair Poor Reader’s Comments