Huawei Aolynk DR811, Aolynk DR814 user manual Diagnosing Problem Using IP Utilities, Ping

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User Manual

 

 

Aolynk DR811/DR814 ADSL2+Broadband Router

8 Troubleshooting

 

 

 

 

 

Problem

Troubleshooting Suggestion

 

 

My changes to

Be sure to confirm all changes by clicking the <Apply> button, and

 

the web pages

to enter the Save Configuration page and save the changes

 

are not being

after completing all settings for them to take effect when the router

 

retained.

is powered on again.

 

 

 

 

 

8.2 Diagnosing Problem Using IP Utilities

8.2.1 ping

Ping is a command you can use to check whether your PC can recognize other computers on your network and the Internet. A ping command sends messages to the computer you specify. If the computer receives the messages, it sends messages in reply. To use the command, you must know the IP address of the computer with which you are trying to communicate.

On Windows-based computers, you can execute a ping command from the Start menu. Click the Start button, and then click Run. In the Open text box, type a statement such as the following:

ping 192.168.1.1

Click OK. You can substitute any private IP address on your LAN or a public IP address for an Internet site, if known.

If the target computer receives the messages, a Command Prompt window is displayed:

Figure 8-1Using the ping utility

If the target computer cannot be located, you will receive the message Request timed out.

Using the ping command, you can test whether the path to the ADSL router is working (using the preconfigured default LAN IP address 192.168.1.1) or another address you assigned.

You can also test whether access to the Internet is working by typing an external address, such as that for www.yahoo.com (216.115.108.243). If you do not know the IP

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Contents Huawei Aolynk DR811/DR814 ADSL2+Broadband Router All Rights Reserved Trademarks Table of Contents IP Addresses, Network Masks, and Subnets Product Overview IntroductionsModel Difference Front View AppearanceStatus Description Interface Quantity Connector Description FeaturesRear View Parts Check Interface QuantityOverview Connecting Your DeviceSteps Finish Accessing the Web Pages Getting Started with the Web PagesLAN Settings button Web Page Layout Commonly Used Buttons Button FunctionTesting Your Setup BehaviorOption Default Setting Explanation/Instruction Default Device SettingsEnabled with Quick Setup Web-based ManagementWAN Setting Open the WAN Connection ConfigurationWAN setting DNS Relay LAN Setting DNS relayLAN setting Dhcp Route Aolynk DR811/DR814 ADSL2+Broadband Router 12Create routes Security Interface Labeled Enabled/Disabled Aolynk DR811/DR814 ADSL2+Broadband Router DMZ Configuration 19Add a security interface Security Policy Trigger Definition24 Add trigger Aolynk DR811/DR814 ADSL2+Broadband Router 11 IDS 25Delete trigger Click the button to delete this trigger26 IDS setting Sntp27 Sntp setting Zipb28 Zipb setting Password Remote AccessRestart Router 32 RestartConfiguration Backup/Restore Aolynk DR811/DR814 ADSL2+Broadband Router Upgrade 37Restore configurationStatus 39 Status 20 Log PVC Scan 41 LogSave Configure Before You Begin Configuring Your ComputersConfiguring Ethernet PCs Windows XP PCsWindows 2000 PCs Windows Me PCs Windows 95, 98 PCsWindows NT 4.0 Workstations Assigning Static Internet Information to Your PCs Connecting a Computer to the USB Port by a USB cable Configuring a PC Connected by USB PortInstalling the USB Driver 2Found new hardware New hardware installed and ready to use Configuring IP Properties on PC Connected by USB Port IP Addresses IP Addresses, Network Masks, and SubnetsStructure of an IP Address Network Classes Subnet MasksClass Field1 Field2 Field3 Field4 Aolynk DR811/DR814 ADSL2+Broadband Router Service Configuration Configuration OverviewPureBridge ConnectionPureBridgeDHCP/StaticIP IPoAPPPoA PPPoE PPPoE Troubleshooting Suggestions TroubleshootingProblem Troubleshooting Suggestion To see if the Adsl line is connected correctly Ping Diagnosing Problem Using IP UtilitiesPing Nslookup NslookupAppendix Glossary Name Dhcp serverDomain DownloadInternet HostHub IntranetPort Network Network maskPacket Protocol Remote RJ-11Subnet RJ-45Routing Subnet maskWeb Web browserWeb site