Swann H.264 manual Remote Access from a Mobile Device, Requirements

Remote Access from a Mobile Device

The DVR supports access from mobile devices such as iPhone, iPad and the increasingly popular Android operating system. To correctly configure your DVR for remote access via a mobile device, or indeed any remote access, it is important to have your network and Internet connection configured correctly. Typically, this is matter of forwarding ports from your router to specific devices (in this case, your DVR).

Requirements

To access the DVR via a mobile device, the following conditions must be met:

•A high-speed Internet connection with an upload speed in excess of 256kbps (ideally above 512kbps).

•The DVR attached to this high-speed Internet connection.

•Your home network correctly configured to allow the DVR’s SERVER PORT unrestricted access to the Internet. Typically, this requires enabling UPnP (recommended) or forwarding ports (not recommended).

•A compatible mobile device with a supported platform (see below).

•The correct application(s) installed on your mobile device.

•A sufficient signal to your mobile device (areas with intermittent coverage or low signal strength will adversely affect the playback).

Setting up the DVR for Mobile Access

1.Enter the Main Menu.

2.Navigate to Network, and locate the field titled Mobile Port.

3.Ensure that the value listed is unique on your network, and make a note of it. The default value is 18004. Note: that, if UPnP is not enabled, this port will need to be properly forwarded from your router to ensure that it can be accessed remotely.

4.The PASSWORD for mobile access is the same as the admin account password.

Note: If you want to access the DVR via a mobile device, then you’ll need to use the admin password to access it. We strongly advise setting password on the admin account to prevent unauthorized remote access.

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