Swann H.264 manual Helpdesk / Technical Support Details, Swann Technical Support

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Helpdesk / Technical Support Details

Swann Technical Support

All Countries E-mail: tech@swannsecurity.com

Telephone Helpdesk

USA toll free	AUSTRALIA toll free
1-800-627-2799	1300 138 324
(Su, 2pm-10pm US PT)	(M 9am-5pm AUS ET)
(M-Th, 6am-10pm US PT)	(Tu-F 1am-5pm AUS ET)
(F 6am-2pm US PT)	(Sa 1am-9am AUS ET)

USA Exchange & Repairs	NEW ZEALAND toll free
1-800-627-2799 (Option 1)	0800 479 266
(M-F, 9am-5pm US PT)	UK
	UK
	0203 027 0979

© Swann Communications 2011

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Contents Channel H.264 DVR Easy Se Etup Guide 8ch H.264 DVR Before you begin FCC VerificationTable of Contents Overview Installation Tips & Tricks Package ContentsImportant Information Important GuidelinesLayout of the Rear Panel 3 4 5 6 7 Power Indicator This LED is Layout of the DVR4-2600Up menu. This is used to control PTZ If this sensor is blocked or obstructedLayout of the DVR4-2550 Layout of the Remote Control Page Navigating the Menus Remote Control USB MouseUsing the On-Screen Keyboard Important Remembering to Apply Your ChangesGetting Started Starting the DVR Page Main Menu Record MenuPage Display Setup Menu Naming ChannelsLive Viewing Enabling and Disabling Channels Color SetupDisplaying the Time Record Menu Record Setup Menu Manual Frame Rate Configuration Recording Schedule Setting the Schedule Copying and Pasting Schedules from day to dayMotion Detection Setup About Motion Detection How Motion Detection WorksTo set the Motion Detection Area Motion Detection Area SetupRed boxes mark the area that is sensitive to motion Network Menu See Remote Access Ports and UPnP on Page Video Search Record Video SearchTo execute a Video Search Detail Files Screen Detail Files and Log ListLog List Screen Preparing a USB Flash Drive USB BackupTo format your USB flash drive USB Backup Instructions Playback Playback Controls Installing the Playback Software Playing Backed Up Footage on a PCPlayback Interface Opening FilesPlaying Backed Up Footage on a Mac Playback InterfaceManaging the Playlist Opening Files Managing the Playlist Removing FilesAlarm Device ManagementHDD Management Page PTZ Menu Alarm Configuration Menu Email See Auto Email Setup Menu on Auto Email Setup Menu Tips and TricksPage System Setup Menu Setting the Date and Time Date and Time MenuConfiguring DST Daylight Savings Time Settings Remember to Apply your changesUser Setup Menu To set a Username and PasswordTo edit the level of access a User account has Video / Audio Setup Menu Language Menu Language MenuSystem Information Menu System Information MenuMaintain System Maintenance Menu PTZ Controls On the capabilities and limitations of your PTZ systemCruise Mode Setting up Cruise ModeYour DVR & Local Network Correctly Configured Remote AccessHigh-Speed Internet Connection Remote Access Ports and UPnP Port ConfigurationUPnP Enabling UPnPPublic and Private IP Addresses Remote Access IP addressesWhat’s the difference? Page Remote Access via Internet Explorer To access the DVR remotely via Internet ExplorerOpen Internet Explorer Click Tools --Internet OptionsSetting up the DVR for Mobile Access Remote Access from a Mobile DeviceRequirements Check out Preparing your Mobile DeviceSupported Mobile Platforms Changing or Installing the Hard Drive Troubleshooting Problem My DVR does not switch onTechnical Specifications Ntsc / PALWarranty Information Limited Warranty Terms & ConditionsHelpdesk / Technical Support Details Swann Technical Support

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