Atlantis Land Network Router Problems Starting Up the Adsl Router, Problem Corrective Action

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Chapter 4

Troubleshooting

If the ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save your time and effort but if the symptoms persist, then consult your service provider.

Problems Starting Up the ADSL Router

Problem

Corrective Action

None of the LEDs are on when you turn on the ADSL Router.

Check the connection between the adapter and the ADSL Router. If the error persists, you may have a hardware problem. In this case, you should contact technical support.

Problems with the WAN Interface

Problem

Corrective Action

Initialization of the PVC connection failed.

Ensure that the cable is connected properly from the ADSL port to the wall jack. The ADSL SYN LED on the front panel of the ADSL Router should be on. Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the same as what you collected from your telephone company and ISP.

Reboot the ADSL Router. If you still have problems, you may need to verify these variables with the telephone company and/or ISP.

Problems with the LAN Interface

Problem

Corrective Action

Can’t ping any station on the LAN.

Check the LAN LNK LED on the front panel. The LED should be on for a port that has a station connected. If it is off, check the cables between your ADSL Router and the station.

Verify that the IP address and the subnet mask are consistent between the ADSL Router and the workstations.

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Contents Fly Wireless Router Adsl Page Copyright Page Table of Contents Chapter Fly Wireless Router AdslIntroduction An Overview of I-Fly Wireless Router AdslAdsl Modem/Router Features Package ContentsIntroduction Hardware IndicatorsLED Indicators Front PanelLink/Act Rear PanelRxD 10/100Jack ResetSwitch LineRJ11Connect Router to LAN Hardware InstallationPower on Adsl connectionCabling Using Adsl Modem/RouterFly Wireless Router Adsl For Windows XP Installing the USB DriverFly Wireless Router Adsl Installation and Configuration Fly Wireless Router Adsl For Windows Fly Wireless Router Adsl For Windows Me Fly Wireless Router Adsl For Windows Fly Wireless Router Adsl Configuring the Network Properties LAN Area Connection Status window, click Properties Click OK to finish the configuration For Windows Click OK to finish the configuration For Windows 95/98/Me Installation and Configuration For Windows NT4.0 Factory Default Settings PasswordLAN and WAN Port Addresses For BT VPI=0, VCI=38 and for KC VPI=1, VCI=50 Information from ISPConfiguring with Web Browser Fly Wireless Router Adsl Click Show Advanced settings Status HomeStatus Adsl Status Status LAN Configuration WAN ConfigurationSystem Wide Settings Encapsulation Service Category Select UBR or CBRConfiguration LAN Configuration Subnet Mask Default at Fly Wireless Router Adsl IP Address Default atConfiguration NAT Configuration Ethernet Mode SettingFly Wireless Router Adsl Configuration Virtual Server Configuration Configuration- Wireless Installation and Configuration Configuration Bridge Filtering Configuration Configuration DNS Configuration Admin Privilege WAN Status Configuration Save SettingsAdmin Privilege PPP Status Admin Privilege TCP Status Admin Privilege Route Table Admin Privilege Learned Bridge MAC Table Admin Privilege Adsl ConfigurationTrellis Default at Enabled Admin Privilege RIP Configuration Admin Privilege Miscellaneous Configuration Admin Privilege Password ConfigurationDhcp Target IP Igmp Proxy Default at Disabled Admin Privilege Diagnostic Test Admin Privilege Reset to Factory DefaultChecking LAN Connection Testing Ethernet LAN connection Test PPPoE connection Admin Privilege Network Code Image Update Admin Privilege Code Image UpdateAdmin Privilege System Log Problem Corrective Action Problems Starting Up the Adsl RouterProblems with the WAN Interface Problems with the LAN InterfaceTroubleshooting Problems Connecting to a Remote Node or ISPOperating Temperature Power AdapterPhysical Dimension WeightScenario Bridge RFC RFC 1483 R PPPoA PPPoE Configuration DefaultVC Setting PPP ServiceEthernet mode PPP passwordConfiguration End address Lease Time User modePreferred DNS Configuration TrellisWiring Misc Configuration WAN sideIgmp proxy On WAN accessDMZ Host IP Dhcp RelaySupport