Motorola BR700 manual Troubleshooting

Page 67

SECTION 4	TROUBLESHOOTING

!Once the router is reset to factory default setting, re-verify the Ethernet connectivity and IP address issues.

!Verify you are using the latest version of IE or Netscape. IE 5.2 and below are not supported.

4-4	SECTION 4, TROUBLESHOOTING

Image 67

Contents User Guide Ethernet Broadband Router FCC Compliance Class B Digital Device Canadian Compliance Contents Glossary Internet Sharing OverviewFirewall and NAT Protection FeaturesPort Full Duplex 10/100 Ethernet Switch and Router OverviewOverview Section Box ContentsUnderstanding Your User Guide Router Understanding FunctionsDhcp Server Simple Home Network DiagramRouter Physical Description Feature DescriptionBack of Router LAN Condition Color Status Front of RouterLED Description LEDRouter Physical Installation Hardware SetupVertical Installation Installation129.5mm Installation SectionInstallation Mm .3 inches maximum 10.5 mm .4 inches maximum Manual Software Setup Easy Software SetupElectrical Connection to Router Ethernet Connection to RouterConfigure Your Computers Configuring Windows 98SE and ME Select Obtain an IP address automatically Configuring Windows Ensure the box next to Internet Protocol TCP/IP is selected Configuring Windows XP Double-clickLocal Area Connection Installation Section Log Dhcp Configuration Configure Your Basic Internet SettingsPPPoE Pptp Static IPLog Using the Configuration UtilityFor convenience, it is recommended that you finish ConfigurationNavigation Help, Restart, and Log OutConfiguring Internet Settings Configuration SectionInternet Basic Inactive DisabledField or Button Description ActiveConfiguration PPP Internet Advanced Configuration Internet Network Diagnostic Parental Control Content Policy Configuring Parental Control SettingsField Description Configuration Parental Control URL Log Networking Dhcp Server Configuring Networking SettingsLAN MAC LAN Dhcp Networking DNS Proxy Click Update or RemoveConfiguration Networking Routing Click Remove Networking DdnsDdns Field Networking NATNetworking Port Trigger Configuration Networking Virtual Server Networking Firewall Control Panel Device Security Configuring Control Panel SettingsField Description Data Control Panel Firmware UpdateControl Panel Configuration Data UpdateControl Panel Time Control Panel Event Log Control Panel UPnPConfiguration Contact Us Hardware SolutionsSoftware Solutions TroubleshootingPing Troubleshooting SectionTroubleshooting Ascii DMZ GlossaryCPE DhcpDSL Glossary SectionFTP Icmp GUIIeee MTU IsdnISP LANPing NATNIC PcmciaPptp PPPROM Smtp RTSTCP UDP TCP/IPUSB WAN VPNWWW Mgbi