Ericsson W3X manual Telephony and Fax Service W35 only

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Troubleshooting

Make sure that the PC belongs to the same workgroup as the Ericsson W3x. For instructions, see section 6.3.1 – Check Workgroup Settings. The Ericsson W3x workgroup is displayed on the Sharing web page.

If you have problems accessing a printer, make sure that the printer drivers are correctly installed on the PC.

7.7Telephony and Fax Service (W35 only)

Note: The telephony and the fax services will work without any further configurations but must be supported by the subscription/network in order to work. If you are unsure, check with your service provider.

Table 28 – Telephony and Fax Service

Indication/Symptom

What to do

 

 

Cannot make or receive a call from

Make sure that the phone is

a telephone connected to the

working, for example by connecting

Ericsson W35.

it to a fixed line telephone network

 

(PSTN). The phone has to be of a

 

standard touch tone type (with

 

DTMF keypad support).

 

Note: Some old phones have a

 

keypad, although they do not

 

support DTMF. These phones are

 

consequently not supported by the

 

Ericsson W35.

 

The phone must be connected to

 

the Phone connector on the

 

Ericsson W35. Verify that a dial

 

tone is heard when picking up the

 

handset. If not, replace the handset

 

and restart the Ericsson W35. Allow

 

some two minutes for the startup

 

and then listen for the information

 

tone again

 

If an information tone other than the

 

dial tone is heard when lifting the

 

handset verify that the SIM card is

 

correctly inserted, re-enter the PIN,

 

or enter the PUK and a new PIN to

 

unlock the SIM card. The method to

 

use depends on the type of

1/1551-CRH 102 168 Uen Rev A 2008-12-16

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Contents Ericsson W3x Series Trademark List CopyrightDisclaimer Contents LAN PC Configuration Battery W35 onlyTroubleshooting Telephony and Fax W35 onlyGlossary Structure of this Guide IntroductionRelated Documents Ericsson W30 Data Router Product VariantsOverview of Interfaces on the Ericsson W30 W30 Data RouterW35 Data and Voice Router Feature SummaryWireless Broadband Services at Reliable High Speed Voice Services Local Wireless Access with High-level SecurityFax Service Battery back-upBack Side Interfaces HousingLabel Description Ethernet Reset10-28VDC Label Description PhoneButton Left Side InterfacesInterface Type Description Front Panel Signal Quality IndicatorRight Side Interface Symbol Color Description 4.2 W30 LED Indicators4.3 W35 LED Indicators Standby Button Built-in Ethernet IndicatorsAccess and Login to the Web User Interface Configuration and ManagementEnter PIN Code Enter PasswordEnter password Inactivity TimeoutEnter password page after inactivity timeout Overview OverviewAlarm cause Description AlarmsNetwork Information Enable the Wireless LAN Wireless LAN Configuration WizardNetwork Name Wireless LAN AuthenticationWPA, WPA2 High security Open No securityWEP-64, WEP-128 Low security Open WPA/WPA2 Mixed High securityWEP Encryption Key Wireless LAN WEP 64 BIT3.3 WPA/WPA2 Passphrase Wireless LAN WPAWireless LAN WPA2 Wireless LAN Configuration Wizard Confirmation Internet InternetMobile Network Connection Details Service providerLink Status ModeTraffic Statistics AuthenticationDNS TextAuthentication PPP passwordAuto APN PPP user nameUnlock Operator Lock Unblock SIMText Description Region Cellular Band SelectionChange PIN 2G Settings 3G SettingsLAN IP Address LANDhcp Server IP address range Text Description Enable Dhcp serverFrom IP address range toLeases LAN Port StatusEnable Wlan Wireless LANRegion Transmit Power dBmRadio Channel Data RateText Description MAC Address Scan for Wireless NetworksNetwork Name ChannelNetwork Name Ssid Enable Ssid broadcastWlan Security Text Description Network name Ssid8.3 WPA/WPA2 and Passphrase High security WEP and WEP Encryption Key Low securityWhitelist Connected DevicesAdd Clients to the Whitelist Find a Wireless Client MAC AddressNAT NATApplication Protocol Port Number UPnP IGDApplication Level Gateways Text Description NAT Port Port ForwardingServer IP Server PortPort Forwarding Example Application Server PortDelete Port Forwarding Rule Edit Port Forwarding RuleHow it Works File and Printer SharingSafe Removal of a USB Device Host Name and WorkgroupFile Sharing Share name Printer SharingText Description Storage device Shared printer description System SystemBasic System Information Configuration Backup and RestoreSystem Restart Restore from Backup FileRestart Progress Message Software UpdateSoftware update complete Factory ResetConfiguration and Management Event Log Event LogPersistent Logging Change PasswordLogout Telephony and Fax W35 only SIM AuthenticationName Information TonesPIN required PUK requiredBattery Function Installation of the BatteryWindows XP IP SettingsObtain IP Settings Automatically Windows Configure Static IP Address Wireless LAN SettingsPrepare the Wireless Clients Install the Wireless LAN InterfaceConfigure Access to the W3x Wlan USB Sharing SettingsCheck Workgroup Settings Set Up a Connection to a Shared Storage Device Access a Shared Storage DeviceAccess a Shared Printer Printer Supporting the RAW Protocol Printer Supporting the Samba ProtocolFinish in the Add Printer Wizard Select Do not share this printer option and click NextRestart Reset to Factory Default SettingsLAN Connections Indication/Symptom What to do Internet AccessUser IP address is definedChange TCP Settings Wireless LAN ConnectionConfiguration Ansi Access to Shared Files or PrinterTelephony and Fax Service W35 only Pstn APN Access Point Name AP Access PointCdma Code Division Multiple Access Chap Challenge-Hanshake Authentication ProtocolGprs General Packet Radio Service Dhcp Dynamic Host Configuration ProtocolHspa High Speed Packet Access Dhcp serverElectronics Engineers MAC address Media Access Control addressImei International Mobile Equipment Identity IP Internet ProtocolPassphrase Pstn Public Switched Telephone NetworkPC Personal Computer PIN Personal Identification NumberSwitching Ssid Service Set IdentifierUmts Universal Mobile Telecommunications Service SubnetWireless WEP Wired Equivalent PrivacyWlan Wireless Local Area Network WPA Wi-Fi Protected Access