Hughes manual Number and Description, Cause, Solution, R-BGAN Satellite IP Modem User Manual

Page 62

 

Number and Description

Cause

Solution

 

 

 

 

 

ID/Password and try again.

 

correct and the problem continues,

 

 

 

contact your Service Provider.

 

 

 

 

 

123 Network connection

Network connection failure

Modify the QoS settings and try again.

 

failure - Requested QoS

because the requested QoS

If the problem continues, set all QoS

 

rejected by network. Please

was rejected by the

settings to the default values and try

 

modify parameters and try

Network.

again. If the problem continues with

 

again.

 

the default values, contact your

 

 

 

Service Provider.

 

 

 

 

 

124 Network connection

Network connection failure

If the problem continues, contact your

 

failure - Invalid transaction

due to invalid transaction ID

Service Provider.

 

id. Reacquiring

 

 

 

connection…

 

 

 

 

 

 

 

125 Network connection

Network connection failure

If the problem continues, contact your

 

failure – Unknown Session

due to unknown session

Service Provider.

 

Manager error. Reacquiring

manager error.

 

 

connection…

 

 

 

 

 

 

 

126 Network access

Network connection failure

Network access is blocked. The

 

blocked - UT will attempt to

because network access is

network will send the Modem a timer

 

reacquire connection.

blocked.

value, and the Modem will attempt to

 

 

 

connect again when the timer is

 

 

 

complete. If the problem continues,

 

 

 

contact your Service Provider.

 

 

 

 

 

127 Network access

Network access is blocked

You are blocked from Network access

 

blocked – Radio priority is

due to the user’s priority.

due to your network priority. If the

 

less than threshold. UT will

 

problem continues, contact your

 

attempt to reacquire

 

Service Provider.

 

connection.

 

 

 

 

 

 

 

128 GPS fix is too old.

Notification of a GPS fix

A new GPS fix is sent to the network

 

Modem will attempt to

during or after Network

that is more current than the one sent

 

reacquire connection after

connection procedure.

when the connection was acquired.

 

receiving a new GPS fix.

 

The Modem will reacquire the

 

 

 

connection. If the problem continues

 

 

 

and a new connection cannot be

 

 

 

made, contact your Service Provider.

 

 

 

 

 

129 Network access

GPS fix may be too old.

Verify that the Modem has an open

 

view of the sky to get a GPS fix. If the

 

blocked - GPS location may

 

 

 

problem continues, contact your

 

be too old. If condition does

 

 

 

Service Provider.

 

not clear, please obtain a

 

 

new GPS location.

 

 

 

 

 

 

 

134 Network service is not

Connection failure due to

Verify that the Modem has an open

 

available - Invalid position

invalid GPS information for

view of the sky to get a current GPS fix.

R-BGAN Satellite IP Modem User Manual

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Contents Page Satellite IP Modem Revision KUser Manual Copyright 2005 Hughes Network Systems, LLC TrademarksPage WARNINGS FOR THE SATELLITE IP MODEM SAFETY INFORMATIONWARNING SYMBOLS USED IN THIS MANUAL DANGERConnecting devices Qualified serviceBatteries and accessories GeneralHearing aids TABLE OF CONTENTS TABLE OF CONTENTSSAFETY INFORMATION INTRODUCTIONSecurity Management Page INTRODUCTION COVERAGEPhase 2 Coverage Area with I4 Satellites FIRST TIME SET-UP UNPACKINGƒ Microsoft Internet Explorer 5 for Macintosh or later MINIMUM SYSTEM REQUIREMENTS AND SOFTWARE INSTALLATIONƒ Netscape Communicator version 7.0 or later. Java must be active ƒ Macintosh Safari 1.0 Beta or laterSATELLITE IP MODEM SOFTWARE INSTALLATION LAUNCH PAD -- QUICKSTART WIZARD QUICKSTART WIZARD OVERVIEWSTEP 2 UNPACK THE SATELLITE IP MODEM - POWER STEP 1 UNPACK THE SATELLITE IP MODEMSTEP 3 CONNECTING THE SATELLITE IP MODEM TO YOUR PC STEP 4 CONNECTING USING USBSTEP 4 CONNECTING USING ETHERNET STEP 4 CONNECTING USING BLUETOOTHWait - Power light alternating red / amberalternating green / amber Proceed - Power lightSTEP 7 ROUGH POINTING TO SATELLITE Satellite Coverage MapsAntenna Pointing Screen - Satellite Overlap Region R-BGAN Satellite IP Modem User Manual R-BGAN Satellite IP Modem User Manual Use the following instructions to fine point the antenna STEP 8 FINE POINTING TO THE SATELLITER-BGAN Satellite IP Modem User Manual STEP 9 EXITING POINTING MODE QUICK REFERENCE GLOBAL POSITIONING SYSTEM OPERATIONANTENNA POINTING POWER LIGHT CONTROLS AND INDICATORSPOWER BUTTON INTERFACE LIGHTS BATTERY LIGHTSELECT BUTTON SATELLITE IP MODEM ANTENNA PROTRACTOR COMPASSUPGRADE SYSTEM INFORMATION LAUNCH PADUPGRADE SATELLITE IP MODEM VIEW QUICKSTART WIZARDR-BGAN Satellite IP Modem User Manual CONTROL PAD POINTINGSECURITY MANAGEMENT HOME Home ScreenSTATUS WINDOW Connection Type USB, Ethernet, or Bluetooth SATEllite Indicates AOR or IOR satellite Fault Status Any current system faults or errorsGPS Antenna Internal or External NETWORK SETTINGS Network Settings ScreenCHANGE SERVICE PROVIDER LOGIN INFORMATION ADVANCED SETTINGSNEW FEATURE FIXED INSTALLATION Select the Apply button to implement your modificationsData Usage Monitor BLUETOOTHUSER OPTIONS BLUETOOTH PASSKEY PROPERTIES UPGRADE SATELLITE IP MODEMRESTORE FACTORY DEFAULTS UPGRADING SOFTWARELOCAL COPY PRESENT UPGRADING SOFTWARE USING A MACINTOSHNO LOCAL COPY PRESENT R-BGAN Satellite IP Modem User Manual LEASE USER GROUP LUG OPERATION Properties Screen for LUG UserR-BGAN Satellite IP Modem User Manual R-BGAN Satellite IP Modem User Manual Problem TROUBLESHOOTINGGENERAL TROUBLESHOOTING Possible CauseAction ProblemPossible Cause R-BGAN Satellite IP Modem User ManualAction ProblemPossible Cause R-BGAN Satellite IP Modem User ManualAction Number and Description FAULT CODESSolution CauseCause SolutionNumber and Description R-BGAN Satellite IP Modem User ManualCause SolutionNumber and Description R-BGAN Satellite IP Modem User ManualCause SolutionNumber and Description R-BGAN Satellite IP Modem User ManualCause SolutionNumber and Description R-BGAN Satellite IP Modem User ManualCause SolutionNumber and Description R-BGAN Satellite IP Modem User ManualCause SolutionNumber and Description R-BGAN Satellite IP Modem User ManualCause GLOSSARY Page R-BGAN Satellite IP Modem User Manual R-BGAN Satellite IP Modem User Manual