Sprint Nextel 597E manual Introduction, Tip

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Introduction

This User’s Guide introduces you to Sprint service and all the features of your new wireless Sprint Mobile Broadband card. It’s divided into seven sections:

Section 1: Basics of Your Card

Section 2: Installing the Card

Section 3: Using the Card on a Windows Computer

Section 4: Using the Card on a Mac

Section 5: Technical Specifications and Regulatory Information

Section 6: Safety Information and Terms & Conditions

Section 7: Glossary and Index

Throughout the guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your ExpressCard modem and services.

The Table of Contents and Index will help you locate specific information quickly. The Sprint Connection Manager software (for Windows) includes extensive online help to guide you through the steps to use each feature.

You’ll get the most out of your new Sprint Mobile Broadband card if you read each section of this document. However, if you’d like to get right to a specific feature, simply go to that page. Follow the instructions in that section and you’ll be ready to use your card in no time.

Tip:

You can view this guide online or print it to keep on hand. If you’re viewing it online, simply click a topic in the Table of Contents, a page number in the Index, or any page or section reference. The PDF automatically displays the appropriate page.

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Contents Sprint Mobile Broadband Card by Sierra Wireless AirCard 597E Table of Contents 3B. Menu Options Windows 2D. Setting Up Service Windows2E. Setting Up Service Mac 3E. Frequently Asked Questions Windows 3F. Troubleshooting Tips Windows3D. Tools Windows 1094C. Frequently Asked Questions Mac 4D. Troubleshooting Tips Mac4B. Menu Options Mac 1336B. Warranty and Terms and Conditions Glossary and Index 7A. Glossary 7B. IndexWelcome to Sprint Introduction TipBasics of Your Card Page Introducing the Sprint Mobile Broadband Card Introducing the Sprint Mobile Broadband CardYour Sprint Mobile Broadband Card Cdma NetworksTRU-Install One Touch ActivationPackage Contents Care and MaintenanceAbout This Guide Getting Started With Your Card Getting Started With Your Card Installation OverviewSystem Requirements Windows High Encryption Requirements Windows If you are running Windows 2000 with Internet ExplorerSystem Requirements Mac Included SoftwareAttaching an External Antenna Getting Help Getting HelpVisiting the Sprint Web Site Contacting Sprint Customer ServiceTroubleshooting Installing the Card Page Installing the Software on a Windows Computer Installing the Software on a Windows ComputerInstalling the Software on a Windows Computer To install the software and drivers on your computerInstalling the Software on a Windows Computer Installing the Software on a Windows Computer Installing the Software on a Mac Computer Installing the Software on a Mac ComputerInstalling the Software and Drivers on a Mac Installing the Software and Drivers on a Mac Click Continue Installing the Software on a Mac Computer Installing the Software on a Mac Computer Click Restart Inserting and Removing the Card Inserting the Card Inserting and Removing the CardRemoving the Card Windows To remove the card from your Windows computerInserting and Removing the Card Removing the Card Mac To remove the card from your MacSetting Up Service Windows Setting Up Service WindowsTo unlock your card Activating and Using Sprint ServicePreactivated Card Non-preactivated Card One Touch Activation Non-preactivated Card Activation WizardIf the Activation Wizard has not started automatically Once the Activation Wizard is runningData Provisioning Iota Setting Up Service Mac Activating and Using Sprint Service Activating Your CardActivating Your Card Activation Assistant Text/window Description/next action Displayed Device NotActivated WindowTo activate your card and account Page Using the Card on a Windows Computer Page Your Card The Basics Windows To start Sprint Connection Manager Sprint Connection ManagerStarting Sprint Connection Manager Starting Sprint Connection Manager Automatically Sprint Connection Manager WindowMobile Broadband Window GPS Receiver Window Show Start/end Hide DetailsLocation InformationHepe Common items Initializing Connection States Mobile Broadband WindowNo device Searching for service ConnectingDisconnected ConnectedDevice locked Device powered offConnected to Ndis GPS Status GPS Receiver Window ValidatingSearching AcquiredSystem Tray Connection States Sprint Location Services Determining the Type of CoverageYour Card The Basics Windows Powering the Card On and Off Select Menu Power Off Modem Your Card The Basics WindowsExpanding Sprint Connection Manager Select Menu Power On ModemControlling the Sprint Connection Manager Window Mobile Broadband Window GPS Receiver Window To restore Sprint Connection Manager when it is minimized Minimizing Sprint Connection ManagerRestoring Sprint Connection Manager Exiting Sprint Connection ManagerLaunching a Sprint Power Vision or Sprint Vision Connection To launch a connectionRoam Guard To turn on the Roam Guard feature To permanently turn off the Roam Guard featureAuto-launch upon Network Connection To specify which application to automatically launchViewing the Amount of Data Transferred To end a connection Ending a ConnectionOnline Help Initial Lock Code Displaying Your Phone NumberSecurity When the Card Is Locked Locking the CardLocking upon Sprint Connection Manager Startup To lock the card immediatelyUnlocking the Card To unlock the cardTo change the lock code Accessing LinksChanging the Lock Code Uninstalling the Sprint Connection Manager Software Menu Options Windows Sprint Connection Manager Menu System Tray MenuSprint Connection Manager Menu Diagnostics UpdatesSettings Menu Item Description Alert LogSystem Tray Menu Changing Sprint Connection Manager Settings Windows Settings Window General Settings Menu Item Description Play sound EffectsAlways on TopSprint Mobile Broadband Settings When ready To select GO automatically when ready, ensure that EnableEnable To select Enable Network Adapter NDIS, ensure that GOEnabled SprintRoam Only Roam GuardSprint Location Services Settings Menu Item Description Enable Location ServicesServices on Display GPSLocation Search Services PrivacyConsent for MapQuestTools Windows Viewing the Connection History To view the Connection HistoryTo sort the entries To export the entries to a text fileViewing Alerts To copy one or more entriesTo delete all entries To delete one or more entriesSelect Device Info & Diagnostics Tools Windows Running DiagnosticsTo access the Device Info & Diagnostics window Tools Windows To update the software Updating the SoftwareDisplaying System Information To display system informationAbout Sprint Mobile Broadband To display this windowFrequently Asked Questions Windows Questions about Sprint Connection Manager Questions about GPS and Sprint Location ServicesQuestions about My Account What is GPS? What is enhanced Local Search?How do I get the enhanced Local Search feature? Where do I find the enhanced Local Search feature?Where can I use GPS? What is GPS User Plane?What is GPS Control Plane? How do I enable/disable GPS?Do I need a GPS subscription to use GPS? Can I use Sprint Location Services if I have enabled NDIS?Location-Based Services limitations What GPS mode options are supported? What is GPS Basic?What is GPS Premium? What is the difference between GPS Basic and GPS Premium?When do I need to use NMEA? What is a GPS application?What is NMEA? How do I configure my Nmea port? Other QuestionsHow do I start and stop NMEA? To start Nmea outputFrequently Asked Questions Windows 101 Troubleshooting Tips Windows Problems, Causes, and Solutions Troubleshooting Tips Windows 103Searching for Service GO Button Is UnavailableTroubleshooting Tips Windows 105 Cannot Connect to the NetworkCould Not Prepare Data Services Unable to Prepare Data ServicesTroubleshooting Tips Windows 107 108 Using the Card on a Mac Your Card The Basics Mac Watcher Lite Starting Watcher LiteWatcher Lite Window To start Watcher LiteConnection States No device detectedYour Card The Basics Mac 113 Not activatedUpdating User Profile Device is Locked Powering the Card Off Your Card The Basics Mac 115Closes the Watcher Lite window Exiting Watcher LiteTo exit Watcher Lite To end your network connection Your Card The Basics Mac 117Displaying Your Phone Number and ESN 118To lock the card Your Card The Basics Mac 119Uninstalling the Watcher Lite Software To remove the Watcher Lite software from your computerYour Card The Basics Mac 121 122 Click Restart Your Card The Basics Mac 123 Menu Options Mac Watcher Lite Menu OptionsWatcher Lite Menu Options Frequently Asked Questions Mac What is Watcher Lite? Frequently Asked Questions Mac 127Questions about Watcher Lite How fast is the connection with Watcher Lite?128 Troubleshooting Tips Mac Troubleshooting Tips Mac 129Connect Button Is Unavailable Troubleshooting Tips Mac 131 132 Technical Specifications Regulatory Information 134 Technical Specifications Technical Specifications 135Remove the card LED OperationState of LED Indicates Technical Specifications 137 Radio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical SpecificationsRegulatory Information Regulatory Information 141Regulatory Notices Regulatory Information 143 Information pertaining to OEM customers Patents TrademarksCopyright Regulatory Information 145Additional Information and Updates Limitation of LiabilitySafety Information Terms & Conditions 148 Safety and Notices 149 Safety and NoticesImportant Notice Safety and Hazards Safety and Hazards Important NoticeWarranty and Terms and Conditions Warranty and Terms and Conditions 151Subscriber Agreement WarrantyBasic Definitions Services Covered By These Ts&Cs & Additional Terms When You Accept The AgreementWarranty and Terms and Conditions 153 Our PoliciesOur Right To Change The Agreement & Your Related Rights When You Don’t Have To Pay An Early Termination FeeOur Right To Suspend Or Terminate Services Your Right To Terminate Services Warranty and Terms and Conditions 155Credit Checks & Credit Information Account Spending Limits ASLYour Device, Number & E-mail Address Caller ID Restrictions On Using ServicesDeposits & Returning Deposits Coverage Where Your Device Will Work Warranty and Terms and Conditions 157Porting/Transferring Phone Numbers RoamingActivation & Miscellaneous Charges About Data Services & ContentSpecific Terms & Restrictions On Using Data Services How We Calculate Your Charges For Billing Purposes Account & Service Charges Pro-rating Unused MinutesWarranty and Terms and Conditions 159 Your Bill Your Payments Late FeesWarranty and Terms and Conditions 161 Taxes & Government FeesSurcharges Disputing Charges You Must Still Pay Undisputed ChargesYour Privacy Protecting Our Network & ServicesLocation Based Services You Agree We Are Not Responsible For Certain Problems Warranty and Terms and Conditions 163Or Other Emergency Calls If Your Device Is Lost or StolenYou Agree Our Liability Is Limited No Consequential Damages Dispute Resolution Warranty and Terms and Conditions 165Exceptions To Our Agreement To Arbitrate Disputes No Class Actions No Trial By JuryIndemnification Providing Notice To Each Other Under The Agreement168 Glossary and Index 170 Glossary Glossary 171Horizontal Estimated Position Error-Relates to GPS accuracy 172Kbps Glossary 173Sprint Connection Manager 174TRU-Install Glossary 175Index 176Index 177 178 Mac, 117 WindowsIndex 179 180 GPS Basic Windows onlyIndex 181 182 Network See Sprint networkIndex 183 Sprint Location Services 184Index 185 186 Index 187 188
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