Sprint Nextel 597E manual Index 187

Page 195

transmission speeds, 94, 127 transmit frequencies, 138 transmit/receive icon (Windows), 46, 47 transmitter power, 138 trilateration (Windows only), 97 troubleshooting (Mac)

common causes of problems, 130 Connect button is unavailable, 130 contact information, 14 frequently asked questions (FAQ), 126 "Searching for service" message, 131

troubleshooting (Windows) common causes of problems, 103 alert log, 88

cannot connect, 105 contact information, 14 "Could not prepare data services" message, 106

frequently asked questions (FAQ), 93 GO button is unavailable, 104

run diagnostic tests, 89

"Searching for service" message, 104 Sprint Connection Manager stopped working after Windows upgrade, 107 Sprint Location Services, 105 Troubleshooting wizard, 14 "Unable to prepare data services" message, 106

wizard, 14

Troubleshooting wizard (Windows), 14 TRU-Install, 5

TTY, 139

type of coverage, determining Mac, 111

Windows, 55

U

uninstalling Sprint Connection Manager, 71 uninstalling Watcher Lite, 120 unlocking the card (Mac)

initial lock code, 118 instructions, 120

unlocking the card (Windows) initial lock code, 67 instructions, 69

Update Data Profile (Windows), 35 updates, checking for latest, 146 updating the software (Windows), 91 "Updating User Profile…" message

Mac, 38, 39, 113 Windows, 35

upgrading Windows, 107

URL to automatically launch upon network connection (Windows), 64

URLs - favorites (Windows), 70 USB port (Windows), 89 user lock (Mac)

overview, 118 warning, 119

lock card immediately, 119 unlocking the card, 120

user lock (Windows) overview, 67 warning, 68

changing the lock code, 70 lock card immediately, 68 lock card upon startup, 68 unlocking the card, 69

User Lock Change button (Windows), 82 User Plane, GPS (Windows only), 96

V

"Validating" message (Windows), 53 vehicle, operating

hazards warning, 150 version information

Mac ("About Sprint Device" window), 118 Windows, 92

version of this document, 145 vibration, 140

views of Sprint Connection Manager, 58 Vision. See Sprint Vision, and 1X, 1xEV-DO.Vista, Windows, 9

voice support, 139 voltage, 138 VPN (Mac)

accessing your corporate network through a VPN, 128

VPN (Windows)

accessing your corporate network through a VPN, 100 specifying a VPN program to automatically launch upon network connection, 64

W warning

electromagnetic emissions (EMI) — Canada, 143

electromagnetic emissions (EMI) — USA (FCC), 142

lock code, regarding (Mac), 119

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Contents Sprint Mobile Broadband Card by Sierra Wireless AirCard 597E Table of Contents 2D. Setting Up Service Windows 2E. Setting Up Service Mac3B. Menu Options Windows 109 3E. Frequently Asked Questions Windows3F. Troubleshooting Tips Windows 3D. Tools Windows133 4C. Frequently Asked Questions Mac4D. Troubleshooting Tips Mac 4B. Menu Options MacGlossary and Index 7A. Glossary 7B. Index 6B. Warranty and Terms and ConditionsWelcome to Sprint Tip IntroductionBasics of Your Card Page Introducing the Sprint Mobile Broadband Card Introducing the Sprint Mobile Broadband CardCdma Networks Your Sprint Mobile Broadband CardOne Touch Activation TRU-InstallCare and Maintenance Package ContentsAbout This Guide Getting Started With Your Card Installation Overview System Requirements WindowsGetting Started With Your Card If you are running Windows 2000 with Internet Explorer High Encryption Requirements WindowsIncluded Software System Requirements MacAttaching an External Antenna Getting Help Getting HelpContacting Sprint Customer Service TroubleshootingVisiting the Sprint Web Site Installing the Card Page Installing the Software on a Windows Computer Installing the Software on a Windows ComputerTo install the software and drivers on your computer Installing the Software on a Windows ComputerInstalling the Software on a Windows Computer Installing the Software on a Windows Computer Installing the Software on a Mac Computer Installing the Software and Drivers on a MacInstalling the Software on a Mac Computer Installing the Software and Drivers on a Mac Click Continue Installing the Software on a Mac Computer Installing the Software on a Mac Computer Click Restart Inserting and Removing the Card Inserting and Removing the Card Inserting the CardTo remove the card from your Windows computer Removing the Card WindowsInserting and Removing the Card To remove the card from your Mac Removing the Card MacSetting Up Service Windows Setting Up Service WindowsActivating and Using Sprint Service Preactivated CardTo unlock your card Non-preactivated Card Activation Wizard Non-preactivated Card One Touch ActivationOnce the Activation Wizard is running If the Activation Wizard has not started automaticallyData Provisioning Iota Activating and Using Sprint Service Activating Your Card Setting Up Service MacActivating Your Card Window Activation AssistantText/window Description/next action Displayed Device Not ActivatedTo activate your card and account Page Using the Card on a Windows Computer Page Your Card The Basics Windows Sprint Connection Manager Starting Sprint Connection ManagerTo start Sprint Connection Manager Sprint Connection Manager Window Starting Sprint Connection Manager AutomaticallyMobile Broadband Window Information GPS Receiver WindowShow Start/end Hide Details LocationHepe Common items Connection States Mobile Broadband Window No deviceInitializing Connected Searching for serviceConnecting DisconnectedDevice powered off Connected to NdisDevice locked Acquired GPS Status GPS Receiver WindowValidating SearchingSystem Tray Connection States Determining the Type of Coverage Sprint Location ServicesYour Card The Basics Windows Select Menu Power Off Modem Your Card The Basics Windows Powering the Card On and OffSelect Menu Power On Modem Controlling the Sprint Connection Manager WindowExpanding Sprint Connection Manager Mobile Broadband Window GPS Receiver Window Exiting Sprint Connection Manager To restore Sprint Connection Manager when it is minimizedMinimizing Sprint Connection Manager Restoring Sprint Connection ManagerTo launch a connection Launching a Sprint Power Vision or Sprint Vision ConnectionRoam Guard To specify which application to automatically launch To turn on the Roam Guard featureTo permanently turn off the Roam Guard feature Auto-launch upon Network ConnectionViewing the Amount of Data Transferred Ending a Connection Online HelpTo end a connection Displaying Your Phone Number SecurityInitial Lock Code To lock the card immediately When the Card Is LockedLocking the Card Locking upon Sprint Connection Manager StartupTo unlock the card Unlocking the CardAccessing Links Changing the Lock CodeTo change the lock code Uninstalling the Sprint Connection Manager Software Sprint Connection Manager Menu System Tray Menu Menu Options WindowsSprint Connection Manager Menu Menu Item Description Alert Log DiagnosticsUpdates SettingsSystem Tray Menu Changing Sprint Connection Manager Settings Windows Settings Window General Settings Top Menu Item Description Play soundEffects Always onSprint Mobile Broadband Settings To select Enable Network Adapter NDIS, ensure that GO When readyTo select GO automatically when ready, ensure that Enable EnableRoam Guard EnabledSprint Roam OnlySprint Location Services Settings Display GPS Menu Item Description EnableLocation Services Services onMapQuest Location Search ServicesPrivacy Consent forTools Windows To export the entries to a text file Viewing the Connection HistoryTo view the Connection History To sort the entriesTo delete one or more entries Viewing AlertsTo copy one or more entries To delete all entriesRunning Diagnostics To access the Device Info & Diagnostics windowSelect Device Info & Diagnostics Tools Windows Tools Windows To display system information To update the softwareUpdating the Software Displaying System InformationTo display this window About Sprint Mobile BroadbandFrequently Asked Questions Windows Questions about GPS and Sprint Location Services Questions about My AccountQuestions about Sprint Connection Manager Where do I find the enhanced Local Search feature? What is GPS?What is enhanced Local Search? How do I get the enhanced Local Search feature?How do I enable/disable GPS? Where can I use GPS?What is GPS User Plane? What is GPS Control Plane?Can I use Sprint Location Services if I have enabled NDIS? Location-Based Services limitationsDo I need a GPS subscription to use GPS? What is the difference between GPS Basic and GPS Premium? What GPS mode options are supported?What is GPS Basic? What is GPS Premium?What is a GPS application? What is NMEA?When do I need to use NMEA? To start Nmea output How do I configure my Nmea port?Other Questions How do I start and stop NMEA?Frequently Asked Questions Windows 101 Troubleshooting Tips Windows Troubleshooting Tips Windows 103 Problems, Causes, and SolutionsGO Button Is Unavailable Searching for ServiceCannot Connect to the Network Troubleshooting Tips Windows 105Unable to Prepare Data Services Could Not Prepare Data ServicesTroubleshooting Tips Windows 107 108 Using the Card on a Mac Your Card The Basics Mac To start Watcher Lite Watcher LiteStarting Watcher Lite Watcher Lite WindowNo device detected Connection StatesNot activated Updating User ProfileYour Card The Basics Mac 113 Device is Locked Your Card The Basics Mac 115 Powering the Card OffExiting Watcher Lite To exit Watcher LiteCloses the Watcher Lite window Your Card The Basics Mac 117 To end your network connection118 Displaying Your Phone Number and ESNYour Card The Basics Mac 119 To lock the cardTo remove the Watcher Lite software from your computer Uninstalling the Watcher Lite SoftwareYour Card The Basics Mac 121 122 Click Restart Your Card The Basics Mac 123 Watcher Lite Menu Options Menu Options MacWatcher Lite Menu Options Frequently Asked Questions Mac How fast is the connection with Watcher Lite? What is Watcher Lite?Frequently Asked Questions Mac 127 Questions about Watcher Lite128 Troubleshooting Tips Mac 129 Troubleshooting Tips MacConnect Button Is Unavailable Troubleshooting Tips Mac 131 132 Technical Specifications Regulatory Information 134 Technical Specifications 135 Technical SpecificationsLED Operation State of LED IndicatesRemove the card Technical Specifications 137 Radio Frequency and Electrical Specifications Software Specifications Mechanical Specifications Environmental SpecificationsRegulatory Information 141 Regulatory InformationRegulatory Notices Regulatory Information 143 Information pertaining to OEM customers Regulatory Information 145 PatentsTrademarks CopyrightLimitation of Liability Additional Information and UpdatesSafety Information Terms & Conditions 148 Safety and Notices Important Notice Safety and HazardsSafety and Notices 149 Important Notice Safety and HazardsWarranty and Terms and Conditions 151 Warranty and Terms and ConditionsWarranty Basic DefinitionsSubscriber Agreement Our Policies Services Covered By These Ts&Cs & Additional TermsWhen You Accept The Agreement Warranty and Terms and Conditions 153When You Don’t Have To Pay An Early Termination Fee Our Right To Suspend Or Terminate ServicesOur Right To Change The Agreement & Your Related Rights Account Spending Limits ASL Your Right To Terminate ServicesWarranty and Terms and Conditions 155 Credit Checks & Credit InformationRestrictions On Using Services Deposits & Returning DepositsYour Device, Number & E-mail Address Caller ID Roaming Coverage Where Your Device Will WorkWarranty and Terms and Conditions 157 Porting/Transferring Phone NumbersAbout Data Services & Content Specific Terms & Restrictions On Using Data ServicesActivation & Miscellaneous Charges Account & Service Charges Pro-rating Unused Minutes Warranty and Terms and Conditions 159How We Calculate Your Charges For Billing Purposes Your Payments Late Fees Your BillDisputing Charges You Must Still Pay Undisputed Charges Warranty and Terms and Conditions 161Taxes & Government Fees SurchargesProtecting Our Network & Services Location Based ServicesYour Privacy If Your Device Is Lost or Stolen You Agree We Are Not Responsible For Certain ProblemsWarranty and Terms and Conditions 163 Or Other Emergency CallsYou Agree Our Liability Is Limited No Consequential Damages Warranty and Terms and Conditions 165 Dispute ResolutionExceptions To Our Agreement To Arbitrate Disputes Providing Notice To Each Other Under The Agreement No Class ActionsNo Trial By Jury Indemnification168 Glossary and Index 170 Glossary 171 Glossary172 Horizontal Estimated Position Error-Relates to GPS accuracyGlossary 173 Kbps174 Sprint Connection ManagerGlossary 175 TRU-Install176 IndexIndex 177 Mac, 117 Windows 178Index 179 GPS Basic Windows only 180Index 181 Network See Sprint network 182Index 183 184 Sprint Location ServicesIndex 185 186 Index 187 188
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