National Instruments WAP-3701, WAP-3711 user manual Troubleshooting, Wireless Settings Problems

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Troubleshooting

Check the following first:

yMake sure that the power is on and the Ethernet cables are connected firmly to the RJ45 jacks of the NI WAP-3701/3711.

yMake sure the LED WLAN of the AP is blinking to indicate that the RF is working.

yMake sure you are using the correct types of Ethernet cables. Keep in mind that there are two kind of Ethernet cable—normaland crossover.

Wireless Settings Problems

The wireless client computer cannot associate with an NI WAP-3701/3711.

yIs the wireless client set in infrastructure mode?

¾Check the operating mode of the WLAN NIC.

yIs the SSID of the WLAN NIC identical to that of the prospective NI WAP-3701/3711?

¾Check the SSID setting of the WLAN NIC and of the NI WAP-3701/3711.

yIs the WEP functionality of the prospective NI WAP-3701/3711 enabled?

¾Make appropriate WEP settings of the client computer to match those of the NI WAP-3701/3711.

yIs the prospective NI WAP-3701/3711 within range of wireless communication?

¾Check the signal strength and link quality sensed by the WLAN NIC.

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Contents NI WAP-3701/3711 User’s Manual First Edition, SeptTrademarks Copyright NoticeDisclaimer Table of Contents Page Introduction Package Checklist Product FeaturesProduct Specifications OverviewSoftware Features PowerInterface Mechanical‰ Confirming the Settings of the AP and Client Computers Getting StartedFirst-Time Installation and Configuration NI WAP-3701/3711 User’s Manual Getting StartedAP/Bridge AP ClientConfigure the NI WAP-3701/3711’s Ieee 802.11 settings Review and Apply SettingsDeploying the Access Point AP Setting up Client ComputersConfiguring Ieee 802.11g-related Settings To establish a wireless link to an Access PointConfirming the Settings of the AP and Client Computers Configuring TCP/IP-related SettingsChecking if the Ieee 802.11g-related Settings Work Checking if the TCP/IP-related Settings WorkNI WAP-3701/3711 User’s Manual Getting Started Web Console Configuration NI WAP-3701/3711 User’s Manual Web Console Configuration Menu StructureSave, Save & Restart, and Cancel Buttons Associated Wireless ClientsViewing Status Home and Refresh ButtonsCurrent Dhcp Mappings Link Monitor AP Client mode onlySystem Log Specifying the Operational Mode General OperationsSTA-AP WDSManaging the Firmware Administrative PasswordUpgrading the Firmware by Http Backing up and Restoring Configuration Settings by Http Upgrading Firmware by TftpChoose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Resetting the Configuration to Factory Defaults Configuring TCP/IP-related SettingsAddressing Basic Dhcp Server AP/Bridge modes onlyStatic Dhcp Mappings Communication Configuring Ieee 802.11g-related SettingsLink Integrity Association Control Wireless Distribution SystemAP Load Balancing Sample wireless bridge network topology Security Network topology containing a loopSTA Shared Key , and Auto Set the Access control type to exclusive MAC-Address-Based Access ControlSet the Access control type to inclusive Ieee 802.1X/RADIUS AP mode only Click DownloadInternet Ieee 802.1X and RadiusConfiguring Advanced Settings Packet FiltersEthernet Type Filters IP Protocol FiltersManagement TCP/UDP Port FiltersUPnP System LogSnmp Default Settings NI WAP-3701/3711 User’s Manual Default Settings LAN InterfaceManagement Snmp read communityTroubleshooting Wireless Settings ProblemsNI WAP-3701/3711 User’s Manual Troubleshooting TCP/IP Settings ProblemsAP does not respond to ping from the client computer Unknown Problems Wireless Router/AP BrowserNI WAP-3701/3711 User’s Manual Troubleshooting Federal Communication Commission Interference Statement Regulatory StatementTTE Compliance Statement Safety NI WAP-3701/3711 User’s Manual Regulatory StatementTechnical Support and Professional Services National Instruments Corporate Headquarters Worldwide Technical Support and Product InformationWorldwide Offices