National Instruments WAP-3711, WAP-3701 user manual TCP/IP Settings Problems

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NI WAP-3701/3711 User’s Manual

Troubleshooting

TCP/IP Settings Problems

IEEE 802.11g

Ethernet LAN

Stage A

State B

Correspondent

Host

Internet

Stage D

 

Client

AP

Default Gateway

DNS Server

 

Computer

 

of Client Computer

of Client Computer

 

 

Communication stages for a client to reach its correspondent host

 

For a wireless client computer to communicate with a host on the Internet by the host’s domain

 

name (e.g., http://www.wi-fi.com),it first sends a DNS request to a DNS server on the Internet.

 

The DNS request travels first to the AP, and then the AP relays this request to the default gateway

 

of the client computer. Finally, this request is forwarded by the gateway to the DNS server on the

 

Internet. The DNS reply issued by the DNS server is transmitted back to the client computer

 

following a reverse path. When the client computer receives the DNS reply, it knows the IP

 

address of the correspondent host and sends additional packets to this IP address.

 

As illustrated in the above figure, the communication path could be broken at some of the stages.

 

The OS-provided network diagnostic tool, ping.exe, can be employed to determine TCP/IP-related

 

communication problems.

 

 

 

 

NOTE

If two or more NICs are installed and operating on a client computer, TCP/IP may not work

properly due to incorrect entries in the routing table. Use the OS-provided command-line network tool, route.exe, to add or delete entries from the routing table. Or, use Windows-provided Device Manager to disable unnecessary NICs.

Solve the following problems in order:

The AP does not respond to ping from the client computer.

yAre two or more NICs installed on the client computer?

¾Use the OS-provided command-line network tool, route.exe, to modify the contents of the routing table.

¾Use Windows-provided Device Manager to disable unnecessary NICs.

yIs the underlying link (Ethernet or IEEE 802.11g) established?

¾Make sure the Ethernet link is OK.

B-2

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Contents First Edition, Sept NI WAP-3701/3711 User’s ManualDisclaimer Copyright NoticeTrademarks Table of Contents Page Introduction Product Features Package ChecklistProduct Specifications OverviewPower Software FeaturesInterface MechanicalGetting Started ‰ Confirming the Settings of the AP and Client ComputersNI WAP-3701/3711 User’s Manual Getting Started First-Time Installation and ConfigurationAP Client AP/BridgeReview and Apply Settings Configure the NI WAP-3701/3711’s Ieee 802.11 settingsSetting up Client Computers Deploying the Access Point APConfiguring Ieee 802.11g-related Settings To establish a wireless link to an Access PointConfiguring TCP/IP-related Settings Confirming the Settings of the AP and Client ComputersChecking if the Ieee 802.11g-related Settings Work Checking if the TCP/IP-related Settings WorkNI WAP-3701/3711 User’s Manual Getting Started Web Console Configuration Menu Structure NI WAP-3701/3711 User’s Manual Web Console ConfigurationAssociated Wireless Clients Save, Save & Restart, and Cancel ButtonsViewing Status Home and Refresh ButtonsSystem Log Link Monitor AP Client mode onlyCurrent Dhcp Mappings General Operations Specifying the Operational ModeSTA-AP WDSUpgrading the Firmware by Http Administrative PasswordManaging the Firmware Upgrading Firmware by Tftp Backing up and Restoring Configuration Settings by HttpChoose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Addressing Configuring TCP/IP-related SettingsResetting the Configuration to Factory Defaults Static Dhcp Mappings Dhcp Server AP/Bridge modes onlyBasic Link Integrity Configuring Ieee 802.11g-related SettingsCommunication AP Load Balancing Wireless Distribution SystemAssociation Control Sample wireless bridge network topology Network topology containing a loop SecuritySTA Shared Key , and Auto Set the Access control type to inclusive MAC-Address-Based Access ControlSet the Access control type to exclusive Click Download Ieee 802.1X/RADIUS AP mode onlyIeee 802.1X and Radius InternetPacket Filters Configuring Advanced SettingsEthernet Type Filters IP Protocol FiltersTCP/UDP Port Filters ManagementUPnP System LogSnmp Default Settings LAN Interface NI WAP-3701/3711 User’s Manual Default SettingsManagement Snmp read communityWireless Settings Problems TroubleshootingAP does not respond to ping from the client computer TCP/IP Settings ProblemsNI WAP-3701/3711 User’s Manual Troubleshooting Wireless Router/AP Browser Unknown ProblemsNI WAP-3701/3711 User’s Manual Troubleshooting TTE Compliance Statement Regulatory StatementFederal Communication Commission Interference Statement NI WAP-3701/3711 User’s Manual Regulatory Statement SafetyTechnical Support and Professional Services Worldwide Offices Worldwide Technical Support and Product InformationNational Instruments Corporate Headquarters