National Instruments WAP-3711 user manual NI WAP-3701/3711 User’s Manual Troubleshooting

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NI WAP-3701/3711 User’s Manual

Troubleshooting

The NI WAP-3701/3711 stops working and does not respond to Web management requests.

yThe firmware of the AP may be stuck in an incorrect state.

¾Unplug the power connector from the power jack, and then re-plug the connector to restart the AP.

¾Report this problem to our technical support staff.

yIf the AP still does not work after being restarted, some hardware components of the AP may have failed.

¾Contact our technical support staff.

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Contents First Edition, Sept NI WAP-3701/3711 User’s ManualTrademarks Copyright NoticeDisclaimer Table of Contents Page Introduction Overview Package ChecklistProduct Features Product SpecificationsMechanical Software FeaturesPower InterfaceGetting Started ‰ Confirming the Settings of the AP and Client ComputersNI WAP-3701/3711 User’s Manual Getting Started First-Time Installation and ConfigurationAP Client AP/BridgeReview and Apply Settings Configure the NI WAP-3701/3711’s Ieee 802.11 settingsTo establish a wireless link to an Access Point Deploying the Access Point APSetting up Client Computers Configuring Ieee 802.11g-related SettingsChecking if the TCP/IP-related Settings Work Confirming the Settings of the AP and Client ComputersConfiguring TCP/IP-related Settings Checking if the Ieee 802.11g-related Settings WorkNI WAP-3701/3711 User’s Manual Getting Started Web Console Configuration Menu Structure NI WAP-3701/3711 User’s Manual Web Console ConfigurationHome and Refresh Buttons Save, Save & Restart, and Cancel ButtonsAssociated Wireless Clients Viewing StatusCurrent Dhcp Mappings Link Monitor AP Client mode onlySystem Log WDS Specifying the Operational ModeGeneral Operations STA-APManaging the Firmware Administrative PasswordUpgrading the Firmware by Http Upgrading Firmware by Tftp Backing up and Restoring Configuration Settings by HttpChoose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Resetting the Configuration to Factory Defaults Configuring TCP/IP-related SettingsAddressing Basic Dhcp Server AP/Bridge modes onlyStatic Dhcp Mappings Communication Configuring Ieee 802.11g-related SettingsLink Integrity Association Control Wireless Distribution SystemAP Load Balancing Sample wireless bridge network topology Network topology containing a loop SecuritySTA Shared Key , and Auto Set the Access control type to exclusive MAC-Address-Based Access ControlSet the Access control type to inclusive Click Download Ieee 802.1X/RADIUS AP mode onlyIeee 802.1X and Radius InternetIP Protocol Filters Configuring Advanced SettingsPacket Filters Ethernet Type FiltersSystem Log ManagementTCP/UDP Port Filters UPnPSnmp Default Settings Snmp read community NI WAP-3701/3711 User’s Manual Default SettingsLAN Interface ManagementWireless Settings Problems TroubleshootingNI WAP-3701/3711 User’s Manual Troubleshooting TCP/IP Settings ProblemsAP does not respond to ping from the client computer Wireless Router/AP Browser Unknown ProblemsNI WAP-3701/3711 User’s Manual Troubleshooting Federal Communication Commission Interference Statement Regulatory StatementTTE Compliance Statement NI WAP-3701/3711 User’s Manual Regulatory Statement SafetyTechnical Support and Professional Services National Instruments Corporate Headquarters Worldwide Technical Support and Product InformationWorldwide Offices