National Instruments WAP-3701, WAP-3711 user manual Unknown Problems, Wireless Router/AP Browser

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NI WAP-3701/3711 User’s Manual

Troubleshooting

¾Make sure the wireless settings of the wireless client computer and of the AP match.

yAre the IP address of the client computer and the IP address of the AP on the same IP subnet?

¾Use WinIPCfg.exe or IPConfig.exe to see the current IP address of the client computer. Make sure the IP address of the client computer and the IP address of the AP are on the same IP subnet.

TIP

If you forget the current IP address of the AP, use a Wireless Router/AP Browser combination to

 

get the information (see Appendix B-3).

 

 

The default gateway of the client computer does not respond to ping from the client computer.

ySolve the preceding problem first.

yAre the IP address of the AP and the IP address of the client computer on the same IP subnet?

yIf you cannot locate any incorrect AP settings, the default gateway may be down, or there are other communication problems on the network backbone.

The DNS server(s) of the client computer do not respond to ping from the client computer.

ySolve the preceding problems first.

yIf you cannot locate any incorrect AP settings, the default gateway of the AP may be down, or there are other communication problems on the network backbone.

Unknown Problems

The AP has been set to obtain an IP address automatically by DHCP. How can I determine the acquired IP address so that I can manage it using a Web browser?

yUse the utility, Wireless Router/AP Browser (WLBrwsr.exe), in the “Utilities” folder on the companion CD-ROM disc. This utility can discover nearby APs and show their MAC addresses and IP addresses. In addition, it can launch the default Web browser on your computer.

Wireless Router/AP Browser

B-3

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Contents NI WAP-3701/3711 User’s Manual First Edition, SeptCopyright Notice TrademarksDisclaimer Table of Contents Page Introduction Product Specifications Package ChecklistProduct Features OverviewInterface Software FeaturesPower Mechanical‰ Confirming the Settings of the AP and Client Computers Getting StartedFirst-Time Installation and Configuration NI WAP-3701/3711 User’s Manual Getting StartedAP/Bridge AP ClientConfigure the NI WAP-3701/3711’s Ieee 802.11 settings Review and Apply SettingsConfiguring Ieee 802.11g-related Settings Deploying the Access Point APSetting up Client Computers To establish a wireless link to an Access PointChecking if the Ieee 802.11g-related Settings Work Confirming the Settings of the AP and Client ComputersConfiguring TCP/IP-related Settings Checking if the TCP/IP-related Settings WorkNI WAP-3701/3711 User’s Manual Getting Started Web Console Configuration NI WAP-3701/3711 User’s Manual Web Console Configuration Menu StructureViewing Status Save, Save & Restart, and Cancel ButtonsAssociated Wireless Clients Home and Refresh ButtonsLink Monitor AP Client mode only Current Dhcp MappingsSystem Log STA-AP Specifying the Operational ModeGeneral Operations WDSAdministrative Password Managing the FirmwareUpgrading the Firmware by Http Backing up and Restoring Configuration Settings by Http Upgrading Firmware by TftpChoose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Configuring TCP/IP-related Settings Resetting the Configuration to Factory DefaultsAddressing Dhcp Server AP/Bridge modes only BasicStatic Dhcp Mappings Configuring Ieee 802.11g-related Settings CommunicationLink Integrity Wireless Distribution System Association ControlAP Load Balancing Sample wireless bridge network topology Security Network topology containing a loopSTA Shared Key , and Auto MAC-Address-Based Access Control Set the Access control type to exclusiveSet the Access control type to inclusive Ieee 802.1X/RADIUS AP mode only Click DownloadInternet Ieee 802.1X and RadiusEthernet Type Filters Configuring Advanced SettingsPacket Filters IP Protocol FiltersUPnP ManagementTCP/UDP Port Filters System LogSnmp Default Settings Management NI WAP-3701/3711 User’s Manual Default SettingsLAN Interface Snmp read communityTroubleshooting Wireless Settings ProblemsTCP/IP Settings Problems NI WAP-3701/3711 User’s Manual TroubleshootingAP does not respond to ping from the client computer Unknown Problems Wireless Router/AP BrowserNI WAP-3701/3711 User’s Manual Troubleshooting Regulatory Statement Federal Communication Commission Interference StatementTTE Compliance Statement Safety NI WAP-3701/3711 User’s Manual Regulatory StatementTechnical Support and Professional Services Worldwide Technical Support and Product Information National Instruments Corporate HeadquartersWorldwide Offices