Motion Computing M1200, M1300 manual Operating System

Page 70

Appendix B Troubleshooting and Support

PROBLEM

CAUSE

SOLUTION

OPERATING SYSTEM

 

 

I’ve forgotten my BIOS password

The Tablet PC will let you enter a

Turn the Tablet PC off and back on

and can’t access my system.

certain number of incorrect

and try re-entering your password

 

passwords (five) before it locks

(you can do this as many times as

 

the system.

needed). If you have forgotten

 

 

your password, contact your

 

 

Motion Computing reseller or

 

 

Motion Computing Technical

 

 

Support for information about

 

 

unlocking your system.

 

 

 

The program I’m working in has

The program has crashed.

Press the Security button (small

stopped responding, but the

 

button with a key icon) on the

cursor moves and other programs

 

Tablet PC front panel to open the

work.

 

Task Manager and end the non-

 

 

responsive program.

 

 

 

The system keeps showing the

Wrong time zone is selected.

Check that the time zone is

wrong date and time even after I

 

correct and reset it as needed.

reset it.

 

 

The system memory (CMOS)

Contact your Motion Computing

 

 

battery on the mainboard may

Reseller or Motion Computing

 

need to be replaced.

Support at

 

 

www.motioncomputing.com/

 

 

support

 

 

 

The system seems to be operating

The hard drive is full or nearly full.

Run the Disk Cleanup utility to

more slowly than usual.

 

clear out unnecessary and

 

 

temporary files. Remove

 

 

unneeded programs and files.

 

 

Consult the “Performance and

 

 

Maintenance” section of the Help

 

 

and Support Center.

 

 

 

 

The disk needs defragmenting.

Run Disk Defragmenter to

 

 

consolidate files and folders on

 

 

the hard drive. Consult the

 

 

“Performance and Maintenance”

 

 

section of the Help and Support

 

 

Center.

COMMUNICATIONS

 

 

The wireless communication

The default setting is On.

Uncheck the Wireless

keeps connecting even when I

 

Communications checkbox in the

don’t want it to.

 

Motion Dashboard.

Data doesn’t transfer through the

The Ethernet cable is not

Reconnect and check the activity

wired Ethernet cable.

connected correctly.

LEDs next to the LAN (RJ-45)

 

 

port. They should flash green and

 

 

amber.

 

 

 

Motion Computing M1200 and M1300 Tablet PC User Guide xi

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Page 69 Page 71
Contents M1200 and M1300 Copyright Information About This User Guide Table of Contents Motion M1200 and M1300 Tablet PC Software Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide M1200 M1300 WHAT’S NEW With Motion Motion M-Series Accessories Practice Using the Pen Calibrate the PenTake the Tutorials Play InkballMotion Resources Page and Online User Guide Did You Know Section Microsoft Help and Resources CenterTake a Tour of Windows XP Chapter Motion M1200 and M1300 Tablet PC Hardware Components on the M1200 and M1300 Tablet PCs Tablet PC LEDs, Buttons, Connectors, and Other Components An ambient temperature of less than 140 F 60 C for example LAN Ports Battery Status LEDs Tablet PC Front Panel LEDsBattery Status Gauge Battery Status ActionMotion M1200 and M1300 Label Locations Motion M-Series Desktop Stand Motion M-Series FlexDockMotion M-Series Multi-Unit Battery Charger Motion M-Series Mobile Keyboard with Touch PadMotion M-Series Hard Top Cover Portfolios Motion M-Series Optical Disk DrivesMini PCI Card Wireless 256MB and 512MB Memory Upgrade ModulesPC Card Slot Motion M1200 and M1300 Recovery CDs Chapter Motion M1200 M1300 Tablet PC SoftwareMotion M1200 and M1300 Utilities and Drivers CD Motion M-Series Application CDMotion Dashboard features Motion DashboardTablet PC Input Panel Speech and Voice RecognitionWindows XP Tablet PC Edition Required Equipment and Information Optional Connections, Equipment, and InformationWindows Initialization Procedure Starting Microsoft Office RegistrationStopping Power LED will flash green. In Hibernate, all LEDs are off Entering Stand By or Hibernate from the Start ButtonSetting Up Stand By or Hibernate from the Power Button Accessing Stand By from the Motion DashboardResuming Work from Stand By or Hibernate Calibrating the Pen to Increase Its Accuracy Tips for Writing with the PenEnding Accidental Right-Clicks Adjusting Pen Properties for Ease of Use Learning Pen Gestures to Increase EfficiencyMotion Computing M1200 and M1300 Tablet PC User Guide Input Panel Text Preview Window Sending as Ink Handwriting and Drawings from the Input PanelPresentation for added impact Motion Computing M1200 and M1300 Tablet PC User Guide Deleting Screen Rotations to Speed Up Display Access You can also Reset the button defaults whenever you wantAccessory, you may damage the accessory or the adapter Reading Battery Power from the Power Meter Reading Battery Power from the Battery GaugeCreating a New Power Scheme Setting Up Max Battery Mode for Additional Power Savings Another batteryBattery and Power Management Hints Disposing of Used BatteriesSupported Memory Configurations for Motion M1200 Installing Optical Disk Drives Setting Up a Mirrored Desktop Connect the VGA Monitor and Tablet PCSetting Up an Extended Desktop Tips About Using the External DisplayMotion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide Setting the Bios Passwords Setting the Windows Operating System PasswordBios System Passwords Hard Disk Drive HDD Password General Care Caring for the Display ScreenOrdering New Pens Caring for the Motion Series Digitizer PenReplacing the Pen Tips Packing Your Tablet PC for TravelTraveling by Air Requirements for Disabling WirelessOther Travel Hints Appendix a Regulatory Compliance Notices Unintentional Emitter per FCC Part Modifications Intentional Emitter per FCC PartCables Intentional Emitter per RSS Internal ModemUnintentional Emitter per ICES-003 Unintentional EmitterIntentional Emitter Belegië/BelgiqueDeutschland Appendix B Troubleshooting and Support Battery PEN INTERFACE/PORTS Operating System Faqs Standard, and Extended Warranty and Insurance Programs Motion Computing M1200 and M1300 Tablet PC User Guide Appendix C Safety Electric shock. These include the followingMemory modules or replacing the battery From the keyboard or mouse Power Input Power the Charger only with a Motion M-Series AC Appendix D Motion M1200 and M1300 Specifications Bios TUV/GS Bios Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide
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