Motion Computing M1200, M1300 manual Standard, and Extended Warranty and Insurance Programs

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Appendix B Troubleshooting and Support

MOTION

WARRANTIES

MOTION

COMPUTING

SUPPORT

OPTIONS

Why doesn’t the Tablet PC or FlexDock have parallel, serial, or PS2 (mouse) ports?

Microsoft Tablet PC certification requires the system to be completely Grab-and-Go—that is, to be able to dock with and undock from all accessories without putting the system into suspend or shutting it down. Connection through legacy ports (serial, parallel, PS2) often requires suspending or restarting the system, which prevents you from moving between desktop mode and mobile mode seamlessly in one docking/ undocking step. You can purchase a USB-to-serial or USB-to-parallel adapter from Motion Computing or a Motion Computing reseller.

How do I adjust the Tablet for left-handed use?

Double-tap on the Tablet and Pen Settings icon in the System Tray, located in the lower-right corner of the display window, which opens the Settings window. You can change handedness as well as the location of the menus. Then, recalibrate the Pen.

Standard, and Extended Warranty and Insurance Programs

Motion Computing offers a 1-year limited warranty on the Motion Tablet PC, the Motion FlexDock, and Memory Upgrade Modules. For a copy of this Warranty, see the Warranty packaged with your Tablet PC.

Motion Computing offers a 90-day warranty on other accessories. For a copy of this Warranty, see the Warranty packaged with your Tablet PC.

In addition, Motion Computing offers 1-year and 2-year extended warranties along with various screen and configuration insurance programs. For information, contact Motion Computing at www.motioncomputing.com/support.

Motion Computing Support

If you need assistance or answers to frequently asked questions about your Motion Tablet PC, visit www.motioncomputing.com/support. We also offer a Knowledge Base of additional information that may help with your problem. If you do not find your answer here, please call Motion Computing at 1-866-322-9783.

Returning the Motion Tablet PC for Repairs

To request service for your Motion Computing Tablet PC, contact Motion Computing Technical Support at www.motioncomputing.com/ support or call toll-free 866-322-9783.

RMA Process (Warranty Service)

To request warranty service, contact Motion Technical Support at our toll-free number, 866-322-9783. If Motion determines a return is

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Contents M1200 and M1300 Copyright Information About This User Guide Table of Contents Motion M1200 and M1300 Tablet PC Software Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide M1200 M1300 WHAT’S NEW With Motion Motion M-Series Accessories Practice Using the Pen Calibrate the PenPlay Inkball Take the TutorialsMotion Resources Page and Online User Guide Microsoft Help and Resources Center Did You Know SectionTake a Tour of Windows XP Chapter Motion M1200 and M1300 Tablet PC Hardware Components on the M1200 and M1300 Tablet PCs Tablet PC LEDs, Buttons, Connectors, and Other Components An ambient temperature of less than 140 F 60 C for example LAN Ports Battery Status LEDs Tablet PC Front Panel LEDsBattery Status Gauge Battery Status ActionMotion M1200 and M1300 Label Locations Motion M-Series Desktop Stand Motion M-Series FlexDockMotion M-Series Multi-Unit Battery Charger Motion M-Series Mobile Keyboard with Touch PadMotion M-Series Hard Top Cover Portfolios Motion M-Series Optical Disk Drives256MB and 512MB Memory Upgrade Modules Mini PCI Card WirelessPC Card Slot Motion M1200 and M1300 Recovery CDs Chapter Motion M1200 M1300 Tablet PC SoftwareMotion M1200 and M1300 Utilities and Drivers CD Motion M-Series Application CDMotion Dashboard features Motion DashboardTablet PC Input Panel Speech and Voice RecognitionWindows XP Tablet PC Edition Required Equipment and Information Optional Connections, Equipment, and InformationWindows Initialization Procedure Microsoft Office Registration StartingStopping Power LED will flash green. In Hibernate, all LEDs are off Entering Stand By or Hibernate from the Start ButtonAccessing Stand By from the Motion Dashboard Setting Up Stand By or Hibernate from the Power ButtonResuming Work from Stand By or Hibernate Calibrating the Pen to Increase Its Accuracy Tips for Writing with the PenEnding Accidental Right-Clicks Adjusting Pen Properties for Ease of Use Learning Pen Gestures to Increase EfficiencyMotion Computing M1200 and M1300 Tablet PC User Guide Input Panel Text Preview Window Sending as Ink Handwriting and Drawings from the Input PanelPresentation for added impact Motion Computing M1200 and M1300 Tablet PC User Guide Deleting Screen Rotations to Speed Up Display Access You can also Reset the button defaults whenever you wantAccessory, you may damage the accessory or the adapter Reading Battery Power from the Battery Gauge Reading Battery Power from the Power MeterCreating a New Power Scheme Setting Up Max Battery Mode for Additional Power Savings Another batteryBattery and Power Management Hints Disposing of Used BatteriesSupported Memory Configurations for Motion M1200 Installing Optical Disk Drives Setting Up a Mirrored Desktop Connect the VGA Monitor and Tablet PCSetting Up an Extended Desktop Tips About Using the External DisplayMotion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide Setting the Windows Operating System Password Setting the Bios PasswordsBios System Passwords Hard Disk Drive HDD Password General Care Caring for the Display ScreenCaring for the Motion Series Digitizer Pen Replacing the Pen TipsOrdering New Pens Packing Your Tablet PC for TravelRequirements for Disabling Wireless Traveling by AirOther Travel Hints Appendix a Regulatory Compliance Notices Unintentional Emitter per FCC Part Intentional Emitter per FCC Part ModificationsCables Internal Modem Unintentional Emitter per ICES-003Intentional Emitter per RSS Unintentional EmitterIntentional Emitter Belegië/BelgiqueDeutschland Appendix B Troubleshooting and Support Battery PEN INTERFACE/PORTS Operating System Faqs Standard, and Extended Warranty and Insurance Programs Motion Computing M1200 and M1300 Tablet PC User Guide Appendix C Safety Electric shock. These include the followingMemory modules or replacing the battery From the keyboard or mouse Power Input Power the Charger only with a Motion M-Series AC Appendix D Motion M1200 and M1300 Specifications Bios TUV/GS Bios Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide Motion Computing M1200 and M1300 Tablet PC User Guide