Motion Computing M1200, M1300 manual Pen

Appendix B Troubleshooting and Support

The screen is unreadable or	Screen resolution and/or color	Reset resolution to 1024 x 768
distorted.	quality are set incorrectly.	and color quality to 32-bit by
		opening the Motion Dashboard,
		Graphics Properties, then the
		Schemes tab.
	Display driver has become	1. Open the Windows Control
	corrupted or uninstalled.	Panel, select Performance and
		Maintenance (Category View).
		or System (Classic View).
		2. Select the Hardware tab.
		3. Select Device Manager.
		4. Open Display adapters.
		5. Double-tap on an adapter.
		6. Select the Driver tab.
		7. Choose Update Driver... and
		follow the Installation Wizard.
PEN
The Tablet PC digitizer screen	You’re using the wrong input	Only the Motion M-Series Digitizer
doesn’t respond to the plastic	device.	Pen lets you write on the Tablet
stylus I use on my PDA.		display. The Tablet PC doesn’t
		respond to other tablet pens or to
		a plastic stylus.
I have the Tablet PC Input Panel	You don’t have an application or	Either open the Text Preview
open, but a few seconds after I	word processing program open to	window from the Tools menu on
write, my writing disappears.	which the Input Panel can send	the Input Panel, or open a word
	the ink message.	processing program, such as
		Microsoft Word, Notepad, or
		Wordpad.
The Motion M-Series Digitizer Pen	The pen and display need	Double-tap the Tablet and Pen
tip doesn’t line up with the arrow-	recalibrating.	Settings icon and select the Pen
cursor when I tap on the screen.		Settings tab. Or select Calibrate
		on the Motion Dashboard.
I sometimes unintentionally click	You’re pressing the Pen button	• Readjust how you hold the Pen.
the Pen function button while I’m	with your thumb or finger when	Place your fingers on either side
writing with the Pen.	you write or gripping the Pen too	of the Pen function button when
	tightly and accidentally pressing	you write.
	the Pen button. This enables the	• Practice using the Pen function
	right-click function of the Pen.	button with both your index fin-
		ger and thumb to see which
		you prefer.
		• Relax your grip. Only a light
		touch is needed to write with
		the Pen.
		Deactivate the Pen right-click
		function through Tablet and Pen
		Settings. Instead, press and hold
		the Pen to the display surface to
		right-click.

Motion Computing M1200 and M1300 Tablet PC User Guide ix