42

Held Jobs/Print Release Lite issues

“You are not authorized to use this feature” Held Jobs error message

ADD THE USER TO THE APPROPRIATE ACTIVE DIRECTORY GROUP

If user authorization is enabled for Held Jobs, then add the user to an Active Directory group that is included in the authorization list for the Held Jobs function.

“Unable to determine Windows User ID” error message

MAKE SURE PKI AUTHENTICATION IS SETTING THE USER ID FOR THE SESSION

1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > PKI Authentication > Configure.

2In the User Session and Access Control section, for the Session Userid setting, specify how the Windows user ID will be obtained when a user attempts to log in:

None—The user ID is not set. You can select this option if the user ID is not needed by other applications.

User Principal Name—The Smart Card principal name or the credential provided by manual login is used to set the user ID (userid@domain).

EDIPI—The user ID portion of the Smart Card principal name or the credential provided by manual login is used to set the user ID.

LDAP Lookup—The user ID is retrieved from Active Directory.

3Click Apply to save any needed changes.

“There are no jobs available for [USER]” error message

Try one or more of the following:

MAKE SURE PKI AUTHENTICATION IS SETTING THE CORRECT USER ID

Normally, LDAP lookup is used to set this value.

1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > PKI Authentication > Configure.

2In the User Session and Access Control section, select LDAP Lookup for the Session Userid setting.

3Click Apply to save any needed changes.

MAKE SURE THE JOBS WERE SENT TO THE CORRECT PRINTER AND WERE PRINTED

The user may have sent the job or jobs to a different printer, or the jobs may have been automatically deleted because they were not printed quickly enough.

Page 42
Image 42
Lexmark X792DTE, 47B1001, 47B1000 Held Jobs/Print Release Lite issues, Unable to determine Windows User ID error message

X792DTE, 47B1000, X792DE, 47B1001 specifications

Lexmark is renowned for producing high-quality printers and multifunction devices that cater to a variety of business needs. Among its notable products are the Lexmark 47B1001 toner cartridge, the X792DE, and the X792DTE multifunction printers. These devices are designed to enhance productivity and efficiency in work environments, offering an array of features that stand out in the competitive landscape.

The Lexmark 47B1001 toner cartridge is specifically designed for use with the Lexmark X792DE and X792DTE printers. This cartridge is known for its impressive yield, providing high-quality prints while reducing overall printing costs. It employs advanced toner technology that ensures sharp text and vibrant images, making it ideal for both color documents and professional-grade presentations.

The X792DE is a versatile multifunction printer that combines print, copy, scan, and fax functions all in one robust device. It boasts a print speed of up to 55 pages per minute, allowing users to manage high-volume printing tasks efficiently. One of its standout features is a user-friendly touchscreen interface, which simplifies navigation and access to various functions. The printer supports a wide range of media sizes and types, from standard letter-size paper to larger formats, enabling versatile printing options for various business needs.

The X792DTE variant further enhances the capabilities of the X792DE by incorporating additional features such as advanced finishing options. This model can perform duplex printing and offers stapling, hole punching, and booklet creation, making it a perfect fit for businesses that require high-quality output with professional finishing touches. Additionally, both models support mobile printing through various platforms, ensuring that users can print documents directly from their smartphones and tablets seamlessly.

Both the X792DE and X792DTE utilize Lexmark’s award-winning color matching technology, which ensures consistency and accuracy in color reproduction across different print jobs. These printers are engineered for durability and reliability, featuring robust components that can withstand the rigors of daily use in a busy office environment.

In summary, the Lexmark 47B1001 toner cartridge, X792DE, and X792DTE multifunction printers represent a powerful combination of efficiency, quality, and versatility. With their impressive features and advanced technologies, they are well-equipped to meet the demands of modern businesses, helping to streamline workflows and enhance productivity in any office setting.