Cisco Systems Document ID: 15942 manual NetPro Discussion Forums − Featured Conversations

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3

the Internet.

 

 

 

 

Cause 4

The Internet connection (T−1 or T−3) from the

 

 

ISP to the site could be down.

 

 

 

 

Resolution

 

 

4

Submit a trouble call with the ISP.

 

 

 

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Technical Support & Documentation − Cisco Systems

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Updated: Jul 13, 2007

Document ID: 15942

 

 

Cisco − Level Two Technical Support for BBSM

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Contents Introduction Prerequisites IntroductionDocument ID Software RequirementsRequirements PrerequisitesSoftware Requirements Components UsedSolaris Software Application DescriptionMicrosoft Apple Bbsm 5.0 Server SoftwareBbsm End User Supported Ethernet Network Interface Cards Troubleshooting Bbsm Users are Unable to Send or Receive E−MailIIS Proxy LAT Setup Bbsm 5.0 only Network IP addresses Open WEBConfig WEBPMSTestPMS Does Not Post Charges End Users Redirected to RadiusClearFail.asp Regroom ProblemsResolution WEBConfig Radius server page is Address9488WEBConfig/switches.asp Open the Bbsm Dashboard WEBConfigWEBConfig Switches Click Generate Switches Are UnresponsiveDisable Clear Existing Port Map Cisco − Level Two Technical Support for Bbsm Have an IT staff, or is unable or Select Start Programs URL ErrorAdministrative Tools DNS AddNetPro Discussion Forums − Featured Conversations Related Information