Cisco Systems Document ID: 15942 manual Prerequisites, Software Requirements, Components Used

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Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

This document is not restricted to specific software and hardware versions.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Software Requirements

Before you troubleshoot, verify that user equipment meets the basic requirements for BBSM:

BBSM Compatible Client Operating Systems/Versions

Cisco − Level Two Technical Support for BBSM

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Contents Introduction Prerequisites IntroductionDocument ID Software RequirementsRequirements PrerequisitesSoftware Requirements Components UsedSolaris Software Application DescriptionMicrosoft Apple Bbsm 5.0 Server SoftwareBbsm End User Supported Ethernet Network Interface Cards Troubleshooting Bbsm Users are Unable to Send or Receive E−MailIIS Proxy LAT Setup Bbsm 5.0 only Network IP addresses Open WEBConfig WEBPMSTestPMS Does Not Post Charges End Users Redirected to RadiusClearFail.asp Regroom ProblemsResolution WEBConfig Radius server page is Address9488WEBConfig/switches.asp Open the Bbsm Dashboard WEBConfigWEBConfig Switches Click Generate Switches Are UnresponsiveDisable Clear Existing Port Map Cisco − Level Two Technical Support for Bbsm Have an IT staff, or is unable or Select Start Programs URL ErrorAdministrative Tools DNS AddNetPro Discussion Forums − Featured Conversations Related Information