Dell FM120x4 owner manual Using system diagnostics, Dell Embedded System Diagnostics

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:

•Run tests automatically or in an interactive mode

•Repeat tests

•Display or save test results

•Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

•View status messages that inform you if tests are completed successfully

•View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

If a major component or device in the system does not operate properly, running the embedded system diagnostics may indicate component failure.

Running the Embedded System Diagnostics

The embedded system diagnostics program is run from the Dell Lifecycle Controller.

CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

1.As the system boots, press <F11>.

2.Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

Running embedded system diagnostics from an external media

1.Format the external resource media (USB flash drive or CDROM) to emulate a hard drive. See the documentation that came with the resource media for instructions.

2.Configure the resource media to be a bootable device.

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Contents Regulatory Model E02B Regulatory Type E02B002 Page Contents Installing sled components Using the Boot Manager navigation keys Boot Manager screenTroubleshooting your system Using system diagnosticsJumpers and connectors Technical specificationsGetting help About your system Terms used in the documentTerm Description Front-panel features and indicators Hard-drive/SSD indicator patterns Drive-Status Indicator Pattern ConditionNode status indicators Indicator Pattern Description OffSolid blue Blinking blueUsing USB diskette or USB DVD/CD drives Documentation matrixQuick Resource Locator Performing initial system configuration Setting up your systemSetting up and configuring the iDRAC IP address Logging in to iDRAC Installing the operating system Click Get drivers and downloadsUsing the System Setup and Boot Manager Choosing the system boot modeEntering System Setup System setup optionsResponding to error messages Using the System Setup navigation keysSystem Bios screen System Information screenMemory Settings screen Processor Settings screenSata Settings screen Boot Settings screen Integrated Devices screenSerial Communications screen System Profile Settings screen System and setup password features Miscellaneous settingsSystem Security screen Assigning a system and/or setup password Using your system password to secure your system Operating with a setup password enabledEntering the Uefi Boot Manager Using the Boot Manager navigation keysBoot Manager screen IDRAC Settings utility Embedded system managementNetworking configurations Entering the iDRAC Settings utilityStandard configuration System Setup Main Menu page, click iDRAC SettingsNetwork adapter isolation configuration Icon DescriptionIsolated networks configuration Network adapter isolation configurationTrunk configuration or LAG Installing sled components Removing and installing the sledRecommended tools Removing the sledInstalling the sled Removing and installing a sledInside the sled Inside the sled 2.5 inch hard-drive/SSD systemCable cover Removing the cable coverInstalling the cable cover Removing and installing the cable coverCooling shroud Removing the cooling shroudInstalling the cooling shroud System memoryDimm Type DIMMs Populated Per Maximum Dimm Rank PerGeneral memory module installation guidelines Sample memory configurationsRemoving memory modules Number Organization Dimm Slot Population DIMMs SpeedInstalling memory modules Removing the memory moduleHard drives/SSDs Hard drive/SSD to node assignmentRemoving a hard drive/SSD Hard-Drive/SSD Bay NodeHard-drive/SSD carrier handle Installing a hard drive/SSD Shutdown procedure for servicing a hard drive/SSDConfiguring the boot drive Installing a 1.8 inch SSD in the SSD carrier Hard-drive/SSD backplaneRemoving a 1.8 inch SSD from the SSD carrier Removing and installing the hard-drive/SSD backplane Removing the hard-drive/SSD backplaneSSD cage assembly Installing the hard-drive/SSD backplaneRemoving the SSD cage assembly Easy restore module Installing the SSD cage assemblyReplacing the easy restore module System battery Replacing the system batterySystem board Removing the system boardPage Installing the system board Removing and installing the system boardControl panel Removing the control panelInstalling the control panel Removing and installing the control panelPage Troubleshooting your system Troubleshooting hard drives Troubleshooting USB devicesTroubleshooting the system board Troubleshooting the system batteryDiagnostic messages System messagesAlert messages Using system diagnostics Dell Embedded System DiagnosticsWhen to use the Embedded System Diagnostics Running the Embedded System DiagnosticsSystem diagnostic controls Least one event description is recordedJumpers and connectors System board jumper settingsJumper Setting Description Configuration settings are retained at system bootSystem board connectors Connector DescriptionDisabling a forgotten password Technical specifications Battery Environmental Expanded operating temperatureTemperature Temperature Continuous OperationMaximum Vibration Maximum ShockMaximum Altitude Operating Altitude De-ratingGaseous Contamination Quick Resource Locator Locating your system Service Tag Getting helpContacting Dell Documentation feedback