Axis Communications 250S PINGing Your IP Address, Ping Reply Interpretation and recommendation

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Troubleshooting

AXIS 250S User’s Manual

PINGing Your IP Address

By sending a packet to the specified address and waiting for a reply, the PING utility can determine whether a specific IP address is accessible. It also provides a useful method for confirming addressing conflicts with your AXIS 250S on the network.

Follow the instructions below in association with Symptoms, Possible Causes and Remedial Actions, on page 39:

1.Start a Command window and type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 250S.

2.If you receive the reply destination host unreachable, then the AXIS 250S is not accessible on your subnet. You must obtain a new IP address and reinstall the unit.

3.If this does not solve the problem, disconnect the AXIS 250S from the network and run PING again. See the table below for an interpretation of the results.

PING Reply	Interpretation and recommendation
Reply from <IP address>: bytes = 32; time = 10	The IP address is already used and cannot be used again. You must obtain a
ms	new IP address.

Request timed out	This IP address is not used and is available for use with your AXIS 250S. If
	you already installed the unit using this IP address, the installation may
	have failed. Reinstall the unit. Also check all cabling.

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Contents Axis 250S MPEG-2 Video Server Axis 250S User’s Manual Table Of Contents Index Features and Benefits IntroductionAxis 250S User’s Manual Applications Axis 250S Rear Panel Product DescriptionAxis 250S Front Panel Hardware Inventory Title/Variant Part Number Title/Variants Part NumbersInstalling the Axis 250S Unix only Type this in your command lineAxis 250S User’s Manual Installing the Axis 250S Client System RequirementsInstalling the Axis MPEG-2 Viewer Client Accessing the Axis 250S from Internet Explorer Configuring the video source and audio equipmentAccessing and logging on to the Axis 250S Operating the Axis 250SAccess from a browser Live ViewDisconnected Video Source Positional Control of the Video SourceEvents and Event Types Configuring Event TypesSetting up a new event type General When Triggered Upload Servers Adding an Upload ServerNotification Servers Http NotificationAudio & Video Settings VideoPort Status Port Status & DevicesAudio Preset position setup DevicesLive View Layout Administration & System Options Accessing The System OptionsUsers Administration DescriptionSystem Options Overview Editing and Deleting Users Firewall SettingsAdding Users Adding Allowed IP AddressesNew Server Time Date & TimeCurrent Server Time Dynamic IP Address Notification Settings TCP/IP Network SettingsAutomatic IP Configuration Parameter DescriptionManual IP Configuration DNSNetwork Traffic Smtp email Network SettingsPorts & Devices IO PortsCOM-Port MaintenanceSupport Logs & Reports Factory Default Settings Installing the Axis IP Installer Appendix a Other IP Setup MethodsUsing the Axis IP Installer Setting the IP Address with the Axis IP Installer Support Appendix B TroubleshootingChecking the Firmware Server ReportPINGing Your IP Address Ping Reply Interpretation and recommendationSymptoms, Possible Causes and Remedial Actions Symptoms Possible causes Remedial actionsRepeatedly attempts to Attempting to install, but Obtaining Updated firmware Updating the firmware Appendix C Updating the FirmwareModifying the File System Configuration via FTPAppendix D Customizing The Axis 250S Editing and Storing Your Web pages Customizing ProceduresCustom Web Pages Http//server ip address/local/filename.html Creating a New Home Appendix E Unit Connections D-Sub ConnectorConnector Pinout Terminal Blocks a & B I/O Terminal BlocksSchematic Diagram Terminal Connectors a & B Axis 250SPan Tilt Device Driver Connecting Pan/Tilt DevicesBrowser Administration Tools Digital Inputs Controlling and MonitoringTransistor Output Axis 250S then displays the status of the inputs, as follows Appendix F Technical Specifications Approvals EMC Image Quality vs Bit Rate Appendix G BandwidthVideo Bit Rate Other Considerations Bootp IndexPTZ devices Reports Axis 250S User’s Manual Index