Service-mode functions

The following routines are available for resetting the digital sender.

Cold reset

A cold reset resets the values of permanent storage variables to factory default. Often this is necessary for clearing the HP MFP Digital Sending Server IP address.

The following items are cleared during a cold reset:

Embedded Jetdirect IP address

SMTP IP address

LDAP IP address

Embedded Web server password

All control-panel configurable items

The following items are NOT cleared during a cold reset:

Local address book e-mail addresses

Real-time clock (date and time)

Page counts and maintenance counts

Product serial number and formatter number

Service ID

Event log

To perform a cold reset

1.Turn off the digital sender.

2.Turn on the digital sender.

3.Immediately after turning on the device, press and hold down the #6 key (do not wait for the memory-count). When the three status LEDs are illuminated, release the #6 key.

4.Press the #3 key four times until the display shows COLD RESET.

5.Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.

NVRAM initialization

The NVRAM initialization (partial) deletes the stored values in the digital sender. The following items are preserved after a partial NVRAM initialization:

Model number

Serial number

Usage data

140 Chapter 6 Troubleshooting

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