![](/images/backgrounds/286887/hp-hp-9250c-users-manual-548875136x1.png)
Table
Control panel message | Description | Recommended action |
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| are firmly seated. Clean or replace the sensor |
|
| if necessary. |
|
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|
Document feeder empty | The user pressed Start, but there is nothing | Place originals in the document feeder or |
| in document feeder or on the scanner glass | scanner glass, and then press Start. |
| (if the document feeder is closed). |
|
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|
|
Document feeder pick error | The document feeder experienced an error | Clear any jam. Make sure that you have not |
| while picking media. | overloaded the document feeder. Do not load |
|
| more than 50 sheets of 20 lb paper in the |
|
| document feeder. |
|
| If the message persists, make sure that the |
|
| ADF mylar sheet, the ADF |
|
| assembly, and the ADF separation pad are |
|
| installed correctly. If any of these |
|
| components is dirty or worn, replace the |
|
| component. |
|
| The |
|
| Observe the motor to see if it is rotating or |
|
| attempting to pull paper through the paper |
|
| path. You can use the scanner tests |
|
| (Troubleshooting > Scanner Tests) to test |
|
| this motor. Run the ADF input motor test and |
|
| the ADF input motor reverse test. If the motor |
|
| does not rotate, verify that the connector |
|
| CN103 is seated correctly on the scanner- |
|
| controller PCA and that the connector on the |
|
| motor is seated correctly. If the motor is |
|
| defective, replace the ADF. |
|
|
|
EIO <X> disk not functional | The EIO device in the specified location (X) | 1. Turn the device off, reseat the EIO |
| has failed. | device, and then turn the device on. |
|
| 2. Replace the EIO device. |
|
|
|
HP Digital Sending: Delivery Error | A digital send job has failed and cannot be | Try to send the job again. |
| delivered. |
|
|
|
|
Initializing scanner | The scanner is initializing. | No action is necessary |
|
|
|
Jam in Document Feeder | Media is jammed in the document feeder. | Clear the jam. |
|
| If the message persists, make sure that the |
|
| ADF mylar sheet, the ADF |
|
| assembly, and the ADF separation pad are |
|
| installed correctly. If any of these |
|
| components is dirty or worn, replace the |
|
| component. |
|
| The |
|
| Observe the motor to see if it is rotating or |
|
| attempting to pull paper through the paper |
|
| path. You can use the scanner tests |
|
| (Troubleshooting > Scanner Tests) to test |
|
| this motor. Run the ADF read motor test and |
|
| the ADF read motor reverse test. If the motor |
|
| does not rotate, verify that connector CN103 |
|
| is seated correctly on the |
|
| PCA and that the connector on the motor is |
|
| seated correctly. If the motor is defective, |
|
| replace the ADF. |
|
|
|
120 Chapter 6 Troubleshooting | ENWW |