Table
Control panel message | Description | Recommended action | |
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30.1.6 Scanner Failure | This is a | 1. | During the initialization sequence, try to |
| in the base of the scanner assembly. It |
| listen to this fan to find out if it is |
| operates whenever the scanner lamp is |
| operating. |
| illuminated or whenever the scanner flatbed | 2. | Verify that connector CN108 on the |
| motor is rotating. This fan also operates | ||
| during the initialization sequence. |
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| Also make sure that the connection for |
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| the fan in the base of the scanner |
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| assembly is firmly seated. |
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| 3. | If all the connectors are secure but the |
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| fan is not operating, replace the fan. |
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30.1.8 Scanner Failure | This is a | 1. | Raise the ADF, and make sure that the |
| scanner might be locked, or a cable might not |
| scanner lock is in the unlocked position. |
| be connected correctly. | 2. | Turn on the device and watch to see if |
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| ||
| During the initialization sequence, the |
| the optical assembly moves. If it does |
| scanner optical assembly moves from its |
| not move, remove the scanner glass to |
| home position to the calibration strip. If this |
| see if anything is hindering the optical |
| movement does not occur, this error appears. |
| assembly from moving. |
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| 3. | Make sure that the |
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| drive belt is installed correctly. |
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| 4. | Verify that the connector CN106 on the |
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| |
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| 5. | Verify that the connector CN109 on the |
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| |
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| Also verify that the connector for the |
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| |
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| seated. |
30.1.YY SCANNER FAILURE | An error has occurred in the scanner. Use the |
| following list to identify specific errors: |
| 30.1.1 = The scanner cover is open. |
| 30.1.2 = A jam has occurred in the ADF. |
| 30.1.3 = The ADF could not pick up the paper. |
| 30.1.6 = An error has occurred at the scanner |
| fan. (See the separate entry for this error.) |
| 30.1.7 = A communication error has occurred |
| in the scanner. |
| 30.1.8 = A |
| occurred. (See the separate entry for this |
| error.) |
| 30.1.10 = An error has occurred at the ADF |
| fan. (See the separate entry for this error.) |
| 30.1.14 = An EEPROM error has occurred on |
| the SCB. |
| 30.1.15 = Scanner initialization failed. |
| 30.1.18 = An error occurred on the scanner |
| PCA. |
1.Turn the device off and then on to try to clear the message.
2.If the message indicates that a jam has occurred, clear the jam.
3.Make sure that the ribbon cable between the scanner control board and the formatter is not damaged and is seated correctly.
4.Upgrade the firmware.
5.If you are unable to resolve the problem, replace the scanner assembly.
ENWW |