NOTE: If you are troubleshooting LDAP settings on the Addressing tab or in the Configure MFP Addressing settings, the options that appear are slightly different. If you use the Simple or Windows Negotiated bind method, you must specify a user name and password.

5.Click Find Settings.

6.Click Test and type a user name and password to test the software's ability to retrieve an e-mail address. If the test succeeds, your LDAP configuration is complete. If the test fails, consult with the network administrator.

Finding an SMTP server address

The SMTP Find Server function queries the DNS server for the Mail Exchanger (MX) record. If the Find Servers process fails, try the following steps:

1.Verify that the HP DSS server has obtained valid DNS settings by typing ipconfig / all at a computer command prompt.

2.If the ipconfig command returns valid DNS settings, ping the DNS server address to verify communication with the server. For example, type ping 10.0.0.2 at a command prompt, where 10.0.0.2 is the IP address of the DNS server.

If these two tests succeed, you should have a valid SMTP server. Use the Add button on the E-mailtab to specify the host name or IP address of the SMTP server, and then use the Test button to test the server.

If the test process fails, verify that you have specified the correct SMTP server address. If you have specified the correct address, use a ping command to verify communication with the server. For example, type ping 10.0.0.2 at a command prompt, where 10.0.0.2 is the IP address of the SMTP server. If the ping command fails, contact the network or mail administrator to verify the network and SMTP server functionality.

Verifying an SMTP address

Use this procedure to verify that the SMTP server address is valid.

1.On the computer, click Start, and then click Run, and then type CMD in the Open text box to open a command prompt.

2. Type Telnet [hostname or IP address of SMTP server] 25, using the hostname or IP address of the SMTP server you are using for digital sending.

3.Press Enter. You should see a message similar to the following:

220 samplemail.hp.com ESMTP Server <Microsoft Exchange Internet Mail Service 5.5> ready.

If you see this message, the SMTP server address is valid. If you do not see this message, contact the network or mail administrator to verify that the server is functioning.

134 Chapter 6 Troubleshooting

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HP 9250C manual Finding an Smtp server address, Verifying an Smtp address

9250C specifications

The HP 9250C is a versatile and high-performance printer designed to meet the needs of businesses seeking quality output, efficiency, and reliability. This printer is part of HP's line of devices that cater specifically to professional environments, where speed and precision are paramount.

One of the standout features of the HP 9250C is its capability to deliver exceptional print quality, thanks to its advanced laser technology. The printer is capable of producing sharp text and vibrant images with a resolution that can reach up to 1200 x 1200 dpi. This high resolution makes it an ideal choice for businesses that require detailed graphics and clear, crisp documents.

Another notable characteristic of the HP 9250C is its impressive printing speed. It can produce up to 50 pages per minute, which significantly enhances productivity in busy office settings. This ensures that documents can be printed quickly without sacrificing quality, allowing teams to maintain their workflow without unnecessary interruptions.

The HP 9250C supports a variety of media types and sizes, accommodating everything from standard letter-sized paper to envelopes and labels. This versatility makes it suitable for various printing tasks, whether it is generating marketing materials, reports, or everyday office documents. The printer also features a large input tray capacity, which reduces the need for frequent paper refills.

In terms of connectivity, the HP 9250C is equipped with multiple options, including USB and network capabilities. This allows it to be easily integrated into existing office networks, enabling multiple users to access the printer simultaneously. The device is also compatible with various operating systems, ensuring broad usability across different work environments.

Energy efficiency is another key aspect of the HP 9250C. It is designed to minimize energy consumption without compromising performance, making it an environmentally friendly option for businesses. Additionally, HP's innovative technology ensures that the printer operates quietly, contributing to a more pleasant working atmosphere.

Overall, the HP 9250C combines high-quality printing, rapid performance, and reliable connectivity, making it a premium choice for offices that demand professionalism and efficiency in their printing solutions.