Table 6-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

 

●

INTERNAL DISK

 

 

●

EIO

 

[FS] Is write protected

The disk device is protected so no new files

 

can be written to it.

Fonts and forms cannot be stored on the disk when the disk is write-protected. Use the Windows-based HP Web Jetadmin or the Macintosh-based HP LaserJet Utility to remove the write protections from disks.

Authentication required

Authentication has been enabled for this

Type the user name and password, or contact

 

feature or destination. A username and

the network administrator.

 

password are required.

 

 

 

 

 

Authentication required to use this

A user name and password are required.

Type the user name and password, or contact

feature

 

the network administrator.

 

 

 

Card slot <X> not functional

The EIO slot is not functioning correctly.

1. Reseat the EIO card.

 

 

2.

Reseat the formatter.

 

 

3.

If the error persists, use a different EIO

 

 

 

card.

 

 

 

Document feeder bin full

The document feeder output bin holds 50

Usually, emptying the ADF output bin clears

 

sheets of paper. The device stops when the

this message. If the message persists, check

 

bin is full.

the following items:

 

 

1.

Verify that the ADF output-bin-full

 

 

 

sensor flag can move freely.

 

 

2.

Verify that the connector at the sensor

 

 

 

flag is seated correctly.

 

 

You can use the scanner tests

 

 

(Troubleshooting > Scanner Tests) to test

 

 

this sensor. Lift up on the sensor flag to

 

 

simulate the output bin being full. Observe

 

 

whether the status changes on the control-

 

 

panel display. If the status does not change,

 

 

make sure that the connectors are firmly

 

 

seated. Clean or replace the sensor if

 

 

necessary.

 

 

 

Document feeder cover open

The document feeder cover is open.

The ADF cover-open sensor is located

 

 

directly above the ADF feed motor. When the

ADF jam-access cover is closed, a plastic protrusion that is on the bottom of this cover blocks the sensor, and the scanner-controller PCA detects that the cover is closed.

If you have recently disassembled the ADF, make sure that all of the covers have been installed correctly and make sure that the wiring to this sensor is firmly seated. Also verify that CN105 on the scanner-controller PCA is firmly seated.

Open the Troubleshooting menu, and touch Scanner Tests and then Sensors. Open and close the ADF jam-access cover and observe whether the status changes on the control-panel display. If the status does not change, make sure that the connectors

ENWW

Control-panel messages 119