Packard Bell M5801 manual Troubleshooting

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Chapter4

Troubleshooting

This chapter provides troubleshooting information for the ixtreme M5801 Service Guide

•Power-On Self-Test (POST)

•POST Error Messages List

•Error Symptoms List

•Undetermined Problems

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Contents Ixtreme M5801 Service Guide Date Chapter Updated Revision HistoryCopyright Conventions Preface 103 Introducing the Motherboard IntroductionFeatures Bios Firmware Dimensions and weightExpansion Options Integrated I/OMainboard Components Label ComponentCintrusion Block Diagram Ixtreme M5801 Icon Component DescriptionUSB ports Connects to USB 2.0 devices USB mouse, USB camera Rear view Color/Use Headphone Audio Jack Function Table1CH Port Introduction Component DescriptionSystem Peripherals Mouse PS/2 or USB, manufacturing optionKeyboard PS/2 or USB, manufacturing option SpeakersCard Reader Option Hardware Specifications and Configurations Bios Hotkey ListSpecification Main Board Major ChipsSystem Memory Cache MemoryVideo Interface Audio InterfacePower Management IDE InterfaceUSB Port Devices Idle Shut DownPower Management Function Acpi support function Device Standby ModeGlobal Standby Mode Suspend ModeUsing Bios About the Setup UtilityStandard Configuration Entering the Setup UtilitySetup Utility Menus Updating the Bios Product Information Item HelpStandard Cmos Features Date and TimeA.R.T. Auto UAHCI Port1 /Port2 /Port3 /Port4 /Port5 /Port6Halt On All, But Keyboard Quick Boot Enabled Advanced Bios FeaturesQuiet Boot Enabled UHard Disk Drive Priority Press Enter Removable Device Priority Press Enter Boot Up NumLock On USB Beep Message DisabledAdvanced Chipset Features Integrated Peripherals Power Management Setup Deep Power Off Mode EnabledPower On by RTC Alarm Disabled Power On by PCIE/PCI Devices DisabledWake Up by USB KB/Mouse Enabled Wake Up by PS/2 KB/Mouse EnabledRestore On AC Power Loss Last State Smart Fan Enabled PC Health StatusSpread Spectrum Enabled Enable Clock to All DIMM/PCI EnabledFrequency/Voltage Control Bios Security Features Supervisor Password Not InstalledUser Password Not Installed Change Supervisor Password Press EnterLoad Default Settings Save & Exit SetupMachine Disassembly and Replacement General Information Before You BeginOpening the chassis Standard Assembly ProcessRemoving front bezel and HDD Cage Page Install the PSU Setting the MotherboardPage Page Assembly motherboard Page Insert the ODD/HDD ODD Installed on SATA4 HDD Carrier Installed on SATA3 Master HDD Installed on SATA1 Slave HDD Installed on SATA2 Close the Front Bezel Insert Add-on cardPage Page Install system fan Overview Opening the computer Standard Disassembly ProcessRemoving the Front Bezel Removing the Add-on Card Page Removing the HDD Page Removing the ODD Removing the System Fan Removing the Main BoardPage Page Removing the power-supply Removing the HDD in HDD Carrier Page Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Post Error Messages List Bios Messages Action/FRUSpecifics about the type and location of the memory error Error Symptoms List Error Symptom Action/FRU Processor / Processor FanMain board and Memory Hard Disk DriveError Symptom Action/FRU CD/DVD-ROM Drive AudioError Symptom Action/FRU Video and Monitor Power SupplyParallel/Serial Ports KeyboardError Symptom Action/FRU Other ProblemsUndetermined Problems Jumper and Connector Information Safety PrecautionsInstalling the Motherboard in a Case Choosing a Computer CaseChecking Jumper Settings Setting JumpersJumper Settings Checking Jumper SettingsJumper Type Description Setting Default IIIustration Connecting Case Components Connecting 24-pin power cableSysfan Cooling Fan Power Connector Pin Signal Name Function Pwrfan Cooling Fan Power Connector Pin Signal Name FunctionPin Signal Name ATX12V ATX 12V Power Connector Pin Signal NamePin Signal Name Function Power/Sleep/Message waiting LEDReset Switch Power SwitchInstalling the Processor Installing HardwareBefore installing the Processor CPU Installation Procedure Following illustration shows CPU installation componentsInstallation Procedure Installing Memory ModulesMemory Memory Bus Installing Serial ATA Hard Drives Sata cable optional Sata power cable optionalInstalling Add-on Cards PCIE16X SlotOnboard PCI interface does not support 64-bit Scsi cards Connecting Optional Devices FAUDIO1 Front Panel Audio headerSata 1~6 Serial ATA connectors SPDIFOUT1 Spdif out headerOptionSPIDEBUG1 FRU Field Replaceable Unit List Exploded Diagram ChassisPB 30L w/ HDD carrier ME BOMRAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM 101 102 FRU List