Packard Bell M5801 manual Error Symptom Action/FRU CD/DVD-ROM Drive, Audio

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Error Symptom

Action/FRU

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come

1.

CD/DVD-ROM drive

on but works normally.

 

 

 

 

 

CD/DVD-ROM drive LED flashes for

1.

CD/DVD-ROM may have dirt or foreign material on it.

more than 30 seconds before LED

 

Check with a known good disc.

shutting off.

2.

CD/DVD-ROM is not inserted properly.

 

3.

CD/DVD-ROM is damaged.

Software asks to reinstall disc.

 

 

Software displays a reading CD/DVD

 

 

error.

 

 

CD/DVD-ROM drive cannot load or eject

1.

Disconnect all cables from CD/DVD-ROM drive except

when the system is turned on and its

 

power cable, then press eject button to try to unload the disk.

eject button is pressed and held.

2.

CD/DVD-ROM drive power.

 

3.

CD/DVD-ROM drive

CD/DVD-ROM drive does not read and

1.

CD may have dirt or foreign material on it. Check with a

there are no messages are displayed.

 

known good disc.

 

2.

Ensure the CD/DVD-ROM driver is installed properly.

 

3.

CD/DVD-ROM drive.

CD/DVD-ROM drive can play audio CD

1.

Ensure the headphone jack of the CD/DVD-ROM has an

but no sound output.

 

output.

 

2.

Turn up the sound volume.

 

3.

Speaker power/connection/cable.

 

4.

CD/DVD-ROM drive.

 

Real-Time Clock

Real-time clock is inaccurate.

1.

Ensure the information in the Standard CMOS

 

 

Feature of BIOS Setup is set correctly.

 

2.

RTC battery.

 

3.

Main board

 

 

 

 

 

Audio

Audio software program invokes but no

1.

Speaker power/connection/cable.

sound comes from speakers.

 

 

 

 

 

 

 

Modem

Modem ring cannot wake up system

1.

For the External Modem, make sure Power on By Ring in

from suspend mode.

 

BIOS Setup or Power Management is set to Enabled. For the

 

 

PCI modem, make sure Wake up by PCI card is set to Enabled.

 

2.

If PCI modem card is used, reinsert the modem card to

 

 

PCI slot firmly or replace the modem card.

 

3.

In Win 98, ensure the telephone application is configured

 

 

correctly for your modem and set to receive messages and/or

 

 

fax.

Data/fax modem software program

1.

Ensure the modem card is installed properly.

invokes but cannot receive/send data/

 

 

fax

 

 

Fax/voice modem software program

1.

Ensure the modem voice-in cable from modem adapter card

invokes but has no sound output. (Data

 

to main board

files are received normally; voice from

 

 

modem cannot be produced, but system

 

 

sound feature works normally.)

 

 

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Contents Ixtreme M5801 Service Guide Date Chapter Updated Revision HistoryCopyright Conventions Preface 103 Introducing the Motherboard IntroductionFeatures Bios Firmware Dimensions and weightExpansion Options Integrated I/OMainboard Components Label ComponentCintrusion Block Diagram Ixtreme M5801 Icon Component DescriptionUSB ports Connects to USB 2.0 devices USB mouse, USB camera Rear view Audio Jack Function Table Color/Use Headphone1CH Port Introduction Component DescriptionSystem Peripherals Mouse PS/2 or USB, manufacturing optionKeyboard PS/2 or USB, manufacturing option SpeakersCard Reader Option Hardware Specifications and Configurations Bios Hotkey ListSpecification Main Board Major ChipsSystem Memory Cache MemoryVideo Interface Audio InterfacePower Management IDE InterfaceUSB Port Devices Idle Shut DownPower Management Function Acpi support function Device Standby ModeGlobal Standby Mode Suspend ModeUsing Bios About the Setup UtilityStandard Configuration Entering the Setup UtilitySetup Utility Menus Updating the Bios Product Information Item HelpStandard Cmos Features Date and TimeUAHCI Port1 /Port2 /Port3 /Port4 /Port5 /Port6 A.R.T. AutoHalt On All, But Keyboard Advanced Bios Features Quick Boot EnabledQuiet Boot Enabled UHard Disk Drive Priority Press Enter Removable Device Priority Press Enter Boot Up NumLock On USB Beep Message DisabledAdvanced Chipset Features Integrated Peripherals Power Management Setup Deep Power Off Mode EnabledPower On by RTC Alarm Disabled Power On by PCIE/PCI Devices DisabledWake Up by PS/2 KB/Mouse Enabled Wake Up by USB KB/Mouse EnabledRestore On AC Power Loss Last State Smart Fan Enabled PC Health StatusEnable Clock to All DIMM/PCI Enabled Spread Spectrum EnabledFrequency/Voltage Control Bios Security Features Supervisor Password Not InstalledUser Password Not Installed Change Supervisor Password Press EnterLoad Default Settings Save & Exit SetupMachine Disassembly and Replacement General Information Before You BeginStandard Assembly Process Opening the chassisRemoving front bezel and HDD Cage Page Install the PSU Setting the MotherboardPage Page Assembly motherboard Page Insert the ODD/HDD ODD Installed on SATA4 HDD Carrier Installed on SATA3 Master HDD Installed on SATA1 Slave HDD Installed on SATA2 Close the Front Bezel Insert Add-on cardPage Page Install system fan Overview Standard Disassembly Process Opening the computerRemoving the Front Bezel Removing the Add-on Card Page Removing the HDD Page Removing the ODD Removing the System Fan Removing the Main BoardPage Page Removing the power-supply Removing the HDD in HDD Carrier Page Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Post Error Messages List Bios Messages Action/FRUSpecifics about the type and location of the memory error Error Symptoms List Error Symptom Action/FRU Processor / Processor FanMain board and Memory Hard Disk DriveError Symptom Action/FRU CD/DVD-ROM Drive AudioError Symptom Action/FRU Video and Monitor Power SupplyParallel/Serial Ports KeyboardError Symptom Action/FRU Other ProblemsUndetermined Problems Jumper and Connector Information Safety PrecautionsInstalling the Motherboard in a Case Choosing a Computer CaseChecking Jumper Settings Setting JumpersChecking Jumper Settings Jumper SettingsJumper Type Description Setting Default IIIustration Connecting Case Components Connecting 24-pin power cableSysfan Cooling Fan Power Connector Pin Signal Name Function Pwrfan Cooling Fan Power Connector Pin Signal Name FunctionPin Signal Name ATX12V ATX 12V Power Connector Pin Signal NamePin Signal Name Function Power/Sleep/Message waiting LEDReset Switch Power SwitchInstalling Hardware Installing the ProcessorBefore installing the Processor CPU Installation Procedure Following illustration shows CPU installation componentsInstalling Memory Modules Installation ProcedureMemory Memory Bus Installing Serial ATA Hard Drives Sata cable optional Sata power cable optionalInstalling Add-on Cards PCIE16X SlotOnboard PCI interface does not support 64-bit Scsi cards Connecting Optional Devices FAUDIO1 Front Panel Audio headerSata 1~6 Serial ATA connectors SPDIFOUT1 Spdif out headerOptionSPIDEBUG1 FRU Field Replaceable Unit List Exploded Diagram ChassisPB 30L w/ HDD carrier ME BOMRAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM 101 102 FRU List